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24 Hour Emergency Towing Service & Repair Shop.
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- Rachel S.Port Jervis, NY081Jan 29, 2021
I was driving on East 94 highway near the Middlebelt Exit. Truck number 27. Cut me off abruptly which naturally I honked at the Tow truck driver. The drive proceed to wave a bat out of the window sped up to get parallel to me and continued to wave the bat at me in an aggressive manner. I began recording the man and he proceed to come around from the farthest left lane to get behind me. I had to speed up to get away from him. This person should be fired for such reckless behavior. I will follow up with a police report.
Helpful 0Thanks 0Love this 0Oh no 0 - Adam E.Dearborn, MI35141Apr 1, 2023
I've used Tel Wick Towing in the past and never had an issue with their service, but last week I was out for a walk with my daughter and the Tel Wick tow truck driver pulled over, said hello, and offered her a Hot Wheels car. She absolutely loved it, and I must say how cool it is that such a simple gesture that probably didn't take much time or effort from the driver was able to make such a positive impact. When choosing a tow truck company, we normally don't put too much thought into it because hey, it's just a tow, they do their job, I just want a fair price. But to do a good job AND have great service, I will always select Telwick when able to.
Helpful 0Thanks 0Love this 0Oh no 0 - Carl L.Farmington Hills, MI092May 18, 2024
Worst company to deal with through damaged my vehicle during transport and wanted to claim no responsibility. The managers dont care, no structure, just AVOID!
Helpful 0Thanks 0Love this 0Oh no 0 - Rodney B.Taylor, MI01Nov 1, 2023
The Driver was rude and was attempting to discriminate against a person with disabilities stating that they can't ride in his truck until I contacted his supervisor. I never had an bad experience with this company before until now. Sorry BP/Tel-Wick. Me or my family will not be returning.
Helpful 0Thanks 0Love this 0Oh no 0 - Caron H.San Francisco, CA02Oct 8, 2021
Avoid at all cost!! Rude, unprofessional, liars!! I wouldn't let these people put air in my tire let alone touch my car.
Helpful 0Thanks 0Love this 0Oh no 0 - Madison M.Dearborn Heights, MI52731Jan 3, 2019
DO NOT go here!!! They tried scamming me and lying to me. I called AAA to have them replace my battery and he told me it wasn't my battery, it was my starter so I said ok I'll take it to a different shop tomorrow. He comes back and says oh now it is my battery. I hand him $150 and my car wouldn't start. He lied about my battery. I demanded my money back and he refused. I called AAA to complain and he eventually gave it back. 10 minutes later he shows up with the manager who is rude as hell and said they're make a police report on me that I stole cash that was laying on his paperwork from them!! After I threatened to call the cops on them they said "never mind we found it". AAA said they will be cutting ties with them and I'm making a report against them! Go to TOMS auto in Woodhaven! THESE PEOPLE ARE SCAMMERS!
Helpful 0Thanks 0Love this 1Oh no 0 - Jodie K.Romulus, MI416046Nov 17, 2018
Awesome they rescued my car within 15 min after I was on phone aaa for ever lol than they fixed my car next day price was good too and the open 24 hours good place
Helpful 0Thanks 0Love this 0Oh no 0 - Jodie R.Mount Victory, OH791Feb 25, 2018
Brian helped us out last night and I couldn't be more grateful! Flat tire, kids in the car scared and he changed the tire so fast to get us off the road- it was amazing! Thank you again!
Helpful 0Thanks 0Love this 0Oh no 0 - Tony I.Sylvania, OH21548Feb 20, 2017
My truck broke down at DTW Metro airport. I was away for 4 days and at the mercy of Tel-Wick. I am very picky and do not trust mechanics. In regards to Tel-Wick, I could not be more pleased. While away, they towed my truck to their garage, repaired the vehicle at a very reasonable cost and picked me up at the airport when I arrived, free of charge. The part they replaced was also left in a bag for me to see. Hani Berro was the person who picked me up and I just can't say enough good things about him and the service that they provided. Everyone that I met at the shop was extremely polite and very professional. Thank you.
Helpful 0Thanks 0Love this 0Oh no 0 - Rochelle G.Traverse City, MI18105Jan 12, 2017
Got a flat and needed a tow off 94. They said it would be $85 to take it their shop, (which was about 3 miles away) but would give me a discount on a tire. Once at the shop, they charged $50 to take off my tire, because I apparently had a stripped lug nut, then wanted to charge $75 for a used tire...great discount right..only positive was the response time out to my car after I called, but not worth the extra money. Definitely will not be recommending or returning.
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