Photos & videos
Review Highlights
“It's so hard to find a good place to go as a women but Jose C and Rene B helped me alot and got everything done quickly.” in 56 reviews
“David and the manager still took my car even though I pulled up right at 7PM (closing time) and made it happen.” in 43 reviews
“The staff at this Jiffy Lube was SO kind, helpful, and informative about what my car needed.” in 20 reviews
You Might Also Consider
in Auto Repair
in Auto Repair, Oil Change Stations, Tires
in Battery Stores, Auto Parts & Supplies
About the Business
Your local Jiffy Lube is owned and operated by people who live in Southern California, just like you. Being part of your community means we work even harder to offer nothing but top-notch, quality products and services. After all, you're more than just our customers, you're our neighbors. Your So Cal Jiffy Lube offers a large variety of automotive services to help you take care of your car while saving both time and money. Each Jiffy Lube is independently owned and operated but it's likely your local service center offers the following automotive maintenance services: Jiffy Lube Signature Service Oil Change, A/C Services, Air Filtration Services, Cooling System Services, Drivetrain Services, Fuel System Services, Tire Rotation Service, Transmission Services, Windshield Wiper and Exterior Lighting Services.
Location & Hours
Amenities and More
Ask the Community
Q:
What type of payments do you guys accept?
A:
Hi to answer your question about payments we accept credit cards cash and checks , and we also accept Jiffy Lube gift cards feel free to ask any other questions we'll try to answer them as quick as possible have a nice day
David A.6 years ago
People also searched for
Recommended Reviews
Overall rating
642 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Erlinda P.Covina, CA3910Sep 24, 2018
I have had quick service great PR, from David! Plus staff!
I do recommend chk all coupons before you go in.
They accept them but do not give offers if you don't know about them.
I appreciate that they are not pushy about selling you more. Fair & balanced!
Check them out for yourself, and be ready to post a good review!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy Lube
Sep 26, 2018
Thank you for sharing your candid feedback, Erlinda! We appreciate you encouraging others to give us a try, and please do not hesitate to let us know if we can ever be of assistance to you in the future.
- Kam A.Pasadena, CA01416Apr 29, 2024
I just had to give a huge shout-out to the outstanding team at Jiffy Lube Walnut Store #1027, particularly Melquis A., Mario M., Eduardo H., and Chris P. My battery suddenly died, but these gentlemen swooped in and went the extra mile to replace it in record time. Not only are they incredibly professional, but their knowledge of cars and oil grades is truly impressive. Plus, they're great conversationalists! It's those little touches, combined with their exceptional service, that truly make a difference. I can't sing the praises of this location and these gentlemen enough. I'll definitely be returning for all my car oil needs.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy L.
Apr 29, 2024
Hi there,
Thanks for those stars for our friendly and knowledgeable staff! Your kind words have been shared with the team, and they've been praised for a well-done job. We look forward to your next visit! - Dustin M.Arcadia, CA11615Mar 16, 2024
If I could rate this a zero I would absolutely so I took my tow truck up there to have them do the service on it the first time when I got it back, it was so black. I was highly skeptical that they ever even touched it so I wanted to test them. I sent it back up there to have service done on it again and I brought it from their building straight to my shop and drain the oil out and it was so black and recycled out of other vehicles, why my driver was there. He observed them taking the old oil out of other vehicles and pouring it into one big tank and then from that tank they have lines that go to the different stations that they pump it back into the next customers car be aware of this place they are as scam. They never change the oil in your car they just put recycled oil in it. Typical California scammers they're using a trusted name to do bad to people be aware !!!!!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy L.
Mar 19, 2024
Trustworthy and honest service and recommendations are essential to every Jiffy Lube visit, and I apologize that you haven't received this. Thank you for taking the time to share the details of your experience, and our team would like to speak with you further. Can you please email guest.relations@jiffyworld.com with your name, contact information, a link to this review for reference, and a note on your availability?
- Sep 16, 2023
Ask for Mario! Trust me.
The service here is amazing. All my questions answered and also advice given when asked.
Mario I'd a great representation of customer care and service. Telling you now, I will be back... mainly because of Mario!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy L.
Sep 18, 2023
We love when our team is acknowledged for providing such high-quality service, and your praise has been shared with Mario. Thank you so much for taking the time to leave this review, and we look forward to future Jiffy Lube visits. Thanks Judson!
- Feb 19, 2023
I realize this is just a jiffy lube but I saw the good reviews so I thought I'd give it a shot. I was mistaken.
Terrible communication from the technicians and left oil prints on my door.
I won't be back here, and I wouldn't recommend.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy L.
Feb 20, 2023
Hi there,
Thank you for sharing the details of your experience with us. Feedback helps us tackle issues and become a better business. Would you mind sending an email to guest.relations@jiffyworld.com with your name, phone number, this review link for reference, and a note on your availability? Thank you! - Berenice A.Los Angeles, CA064Jan 12, 2024Updated review
I came in a little earlier in the day due to a light flashing on my dashboard. I pulled in and was greeted by Alejandro, and explained the reason for coming in today. He explained to me that the light signified an issue with my tire pressure. We went through the process of checking all my tires out and he found a small nail in my left back tire. He gave me different options in regard to getting my tire fixed, and gave me the air my tire needed. I appreciate the time he took in answering any questions I had regarding my dashboard with the lights, and helping me find solutions to my tire. Would definitely come back again, for all car troubles I may have in the future!
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Jiffy L.
May 12, 2023
Hi Berenice,
We're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to ensure customers walk out the door knowing they've been taken care of to the fullest. Again, thanks for taking the time to leave a review, and we look forward to your next visit.May 11, 2023Previous reviewI had come by Jiffy Lube for an oil change the other day and Alejandro, Edgar, Dionisio, and Kathy worked on my vehicle. They guided me through the process of the service, which made me feel confident in their knowledge, and in the work they recommended. While the oil change was getting done, Kathy inspected my car and found out that my transmission was over filled. She asked me if I wanted the transmission service because it was due according to my mileage. I appreciate Kathy , Alejandro and the rest of the Sunday team because they educated me on my car service intervals, which was awesome of them! Due to their knowledge, I feel more knowledgeable with my car's maintenance needs. Will come back again!
- Larry M.Los Angeles, CA02Feb 14, 2024
Staff was awesome! Went there for a oil change and they had me in and out in no time. Checked all my fluids and made sure the air pressure on my tires were right. Thank you!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy L.
Feb 16, 2024
Thanks for those stars, Larry! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!
- Aug 25, 2023
They wanted to charge me $130 for a synthetic oil change. My car is 10 years old. That's definitely overpriced.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Jiffy L.
Aug 25, 2023
Thanks for sharing this feedback on the service pricing, Neda. Your review helps us to continuously improve the Jiffy Lube experience for everyone, and your comments have been shared with the owner. Thankyou!
- Sep 12, 2023
I called before going to see how long the wait was and they said no wait. Headed over and was attended by a nice gentleman who was very informative. I really like this spot because you can just drive in a stay in your car while they service it. Price is standard for an oil change. Appreciated that he didn't try to upsell me, which will make me come back.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy L.
Sep 14, 2023
We are so happy to hear you received such easy and no-pressure service from our team! Thank you so much for taking the time to leave this review for your Jiffy Lube experience. Providing honest, thorough service can be expected with every visit, and your business is greatly appreciated. Thanks Lizzie!
- P G.Pasadena, CA0412Jan 7, 2024Updated review
Never responded but was able to dispute the charge for incomplete service and poor quality. Please be aware.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy L.
Oct 2, 2023
Hi there,
I'm very sorry to hear about your experience with customer service during your visit. Thank you for letting us know. Feedback helps us tackle issues and become a better business. Please email guest.relations@jiffyworld.com with your name, phone number, this review link for reference, and a note on your availability. Thanks for taking the time to review your experience with us!Oct 19, 2023Previous reviewNever contacted after getting contact info .
No resolution or apology for incomplete job and poor customer service.Oct 5, 2023Previous reviewBe careful when you go to this location. Hostile to customers and poor quality service.
Oct 4, 2023Previous reviewNo response from jiffy lube. Only Fake reply on yelp with email. Worst customer experience company owned by Shell Uk.
Sep 29, 2023Previous reviewThis location is very bad and rude place. I got oil change and they didnt reset oil change light . I asked the manager if they will reset the service required message and they said yes but once i paid they said youtube it and do it yourself. When I asked again the white guy with long hair and glasses started cursing and went to other car.
I will file complaint with hq and also dispute charges due to this bait and switch fraud. - Aly T.Burbank, CA020Feb 8, 2024
This place is wonderful! The guys here are super friendly, helpful, and quick. I was in and out for an oil change in less than the estimated 30 minutes. Chris and Rene helped me and I highly recommend them both.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jiffy L.
Feb 9, 2024
Hi Aly!
Thanks so much for taking the time to leave these kind words! Providing high-quality vehicles and customer service is our top priority, and we are glad the team delivered. Your recommendation is greatly appreciated!
Other Auto Repair Nearby
in Auto Repair
in Auto Repair, Smog Check Stations