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“I hope nobody has any car troubles passing through, but if you do, call east gate Conoco and ask for Ross.” in 5 reviews
“I've never had any issues with their work and it's extremely fair pricing.” in 2 reviews
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About the Business
Hellgate Conoco Service Center employs ASE certified mechanics to provide automotive services such as: - Tune-Ups - Oil Changes - Lube Jobs - Tires and Tire Changes - Shocks - Mufflers - Brakes - Air Conditioning Service
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16 reviews
5 stars
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1 star
- Bre H.Kaneohe, HI278112Aug 2, 2023
We stopped to get gas since we had been driving for 4 hours and while doing that we let our dog out to the very far corner so she could pee (on a leash and behaving). One of the employees came out yelling no dogs and started coming towards us. Stopped the gas immediately and took our service else where. Really rude to paying customers. Could have approached us way differently.
Helpful 0Thanks 0Love this 0Oh no 0 - Pat D.Missoula, MT01Mar 26, 2023
I've been relying on Ross & his crew for 12+ years to repair my '98 Astro van, '05 Lexis, '10 Honda Insight hybrid and '08 Sienna; & have been extremely pleased each time whether it has been Lube service , routine maintenance or mystery electrical gremlins. Prompt, honest, competent, certified mechanical work.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeff D.MT, MT0176Nov 29, 2022
Ross is the most honest mechanic you'll ever meet. I've been going to him for years. He has gone out of his way for me numerous times, including an after-hours tow from the airport due to a dead battery. He's also never tried to tell me my car needed unnecessary repairs, like the large Ford dealership in Missoula has done.
Helpful 0Thanks 0Love this 0Oh no 0 - Jim J.Palmdale, CA0103May 24, 2021
Stay clear!
Rude owner or employees and money hungry.
Pulled in from highway to get gas and use the restroom - about to piss my pants. I asked for restroom key and the guy says it's for customer use only. He said are you getting gas? I said yep thinking about it. He said well go pump your gas then I'll give you the key. I left and went next door .
This type of BS should put businesses out.
If you want to patron this place so be it but I'd stay clear! Far away!
Guy down the street ended up getting $120 sale in diesel that this place didn't get.Helpful 1Thanks 0Love this 0Oh no 0 - Don I.Clinton, MT1759337Jan 15, 2021Updated review
I loved this place, but last time i brought my car there. it came back running worse than when i brought it in. also do not know why they parked my car on the street after diagnostic which they said showed nothing that they could figure out. yet, they still charged me for having no answer. I used to love this place, now since getting car back i have vapor lock and other problems
Helpful 1Thanks 0Love this 0Oh no 0Dec 10, 2011Previous reviewthey have worked on my car a few times, cahnged timing belt, hoses, electrical. owner is professional and never really deviates from estimate. It is hard to fins a honest mechanic and this station is definitely honest.
I also get my gas at this station. They are pretty much the only mechanics i use now - Jenna D.MT, MT3423Mar 6, 2020
The guys down at Hellgate Conoco are so nice and professional. They get the job done, whatever it is, friendly and fast. I've never had any issues with their work and it's extremely fair pricing. I highly recommend you go see Ross at Hellgate Conoco!
Helpful 0Thanks 0Love this 0Oh no 0 - James H.University District, Missoula, MT34198Aug 6, 2020
I gave them 4 stars for the fact that they are usually busy when I would need them to work on something.the times I needed like a tire gauge,air,gas,or like a valve stem cap for my tires?when open,they were there and been good about it.the garage part and sales floor are open 8am-8pm mon-fri.sat I believe is 8 or 9 am until 3pm and closed sundays and some holidays.gas pumps (for credit cards)and vending machines (cash or coin)open 24/7.
Helpful 0Thanks 0Love this 0Oh no 0 - DS M.Asheville, NC14310Aug 2, 2013
My experience with the guys at Hellgate has been good. I've had a few oil changes, and some minor repairs, and had them check my vehicle over a for a long desert trip. In my experience they've always been thorough and scrupulously honest. They've never told me something was broken that wasn't and more often than not, they've told me that something I was worried was broken, in fact wasn't. Their pricing is fair (not the lowest in town, but certainly competitive with other places. FYI my oil and filter change is $42), and they get the work done on time. A lot of people in town trust these guys so, you may have to wait a day or two for major last minute work, but they've always been able to squeeze me in same day for a 30min to an hour job.
The only thing people seem to be uneasy with is the owner's moods. He's already got an acerbic sense of humor and sometimes he can be a bit short/curt maybe even rude (depending on your expectations). Not a bubbling friendly super positive guy, but hey, he gets the job done well and he's quite honest.Helpful 1Thanks 0Love this 1Oh no 0 - Alex R.Riverfront, Missoula, MT1021Oct 3, 2018
This business is very close to my place of work, so I often refer my customers to it. There have been occasions where it was a simple fix and he has provided them service (even after hours or close to closing time). I now use this location as my preferred mechanic shop. I have brought in my personal vehicle and have always felt like I was given very fair estimates, and the owner and his employees care more about the customer than they do about making a few bucks. There isn't a single location in Missoula that I would recommend more. I hope this review helps some travelers having car problems. Ross, the owner is a great guy and will do whatever he can to help you. This place really is a great example of what Montana values are all about. I hope nobody has any car troubles passing through, but if you do, call east gate Conoco and ask for Ross. He won't do you wrong.
Helpful 0Thanks 0Love this 0Oh no 0 - DAVID R.Oakland, CA0116Oct 29, 2011First to Review
Having battery issues I took my car to have Hellgate Conoco put a test meter on it and I would have bought a new battery if necessary. The guy wanted me to leave it all day... so he could charge a couple of shop hours. Gave a very convincing story about how he would have to do lots of different tests.
Being a dude who knows better I said no thanks and went to the Napa auto parts store.
At Napa they did exactly what I asked. They put their volt/amp meter on the battery and could quickly show me that battery was dying. Less then 300amps in a 550amp battery.
Napa guy gave me a couple battery options from $70-100.
He let me borrow a wrench so I could change it and looked over my shoulder to make sure I knew what I was doing. Batteries are stupid easy to changed so when I was done in 10min he took the old battery for disposal at no charge.
Total cost $100 (I got the 700amp battery cause Montana winter is coming)
I'm guessing the Conoco Con man would have wanted $300-400.
Stay away from him ladies!!
I've been to Napa Auto stores all over the country. Good honest guys who will help you out.Helpful 2Thanks 0Love this 0Oh no 0
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