Category:
Dry Cleaning & Laundry
Neighborhood: Davis Square
Category:
Used, Vintage & Consignment
Neighborhood: Davis Square
Categories:
Breakfast & Brunch,
Coffee & Tea
Neighborhood: Belltown
Category:
Jewelry
Neighborhood: Inman Square
Category:
Vegan
Neighborhood: Capitol Hill
Categories:
Tapas Bars,
Lounges,
Basque
Neighborhood: Belltown
Category:
Coffee & Tea
Neighborhood: Capitol Hill
Categories:
Auto Repair,
Body Shops
Neighborhoods: North Cambridge, Davis Square
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Review votes:
288 Useful, 41 Funny, and 175 Cool
Boston, MA
Yelping SinceJune 2005
Find Me InBoston
My HometownMukilteo, WA
My Blog Or Website Why You Should Read My ReviewsI used to be a nightlife reviewer for another website, so I've seen it all!
My Second Favorite Website The Last Great Book I ReadKitchen Confidential, Eat, Prey, Love
My First ConcertSarah Brightman
My Favorite MovieFerris Bueller's Day Off
My Last Meal On EarthCheesecake (why eat healthy if I'm about to die?)
Current CrushCurtis from "Take Home Chef" (he can cook for me any time!)
A week goes by and I start to wonder if I'm going to need a new dress. I call them and they say they'll get back to me. This time, they did get back to me within a day or two and I agreed to pay $95 for the cleaning, since everything related to weddings is expensive. "How long does this usually take and will you call me when it's ready?"
They said it would take 10-14 days and assured me they'd call with an update. Two weeks go by and I haven't heard anything, so I call and ask for an update. It takes multiple tries because they didn't answer the phone and there's no voicemail but I finally reach someone, who tells me, "I'll get back to you with in an hour or two once I hear back from the cleaner." (I guess they don't do the actual dry cleaning on the premises.)
I don't hear back for several hours and I'm starting to get nervous so I call back that afternoon. She still doesn't have an update so I call the following day and get the same song and dance. I mention this to my future MIL over Thanksgiving and she tells me I need to call and ask to speak with a manager. Fortunately, I call back after Thanksgiving and am able to pick up the dress that day, but not being able to reach them for updates was EXTREMELY nerve-wracking for this bride-to-be. The cleaning itself was fine. Some of the beading was coming off, but I didn't buy the dress brand-new so that may have happened before I dropped it off, although I didn't notice it beforehand.
In short, they're fine for everyday use but I would hesitate to use Davis Square Cleaners again for important articles of clothing.