Review reactions
Helpful
16
Thanks
1
Love this
5
Oh no
1
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First reviews
3
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Compliments
Location
Tampa, FL
Yelping since
August 2014
For a while, I was eating at Mi Casa AT LEAST once a month, usually more. While the food I ordered (a few different items) was almost always good, the service is hit or miss. Some servers are among the best anywhere. Others do not belong anywhere near a restaurant because they cannot get an order right to save their lives.
I plan to continue eating there because the food is good.
They got rid of tellers and their service went downhill fast. We now have to wait much longer to be helped. One would think since they don't have as many people at each location that their interest rates would be decent. WRONG! They are even lower than some big banks. They also have ridiculous fees. They charge for every little thing. Go elsewhere for your credit union needs in Central Florida. I now do.
Business owner information
Mandy Z.
Apr 1, 2022
Thanks for your feedback, Cassie. We are sorry to hear that you had a less-than-great experience recently with GTE Financial. We truly listen to our members and would love the chance to make it right. Please email WeListen@gtefinancial.org so that we help. Have a great day!
Some of the employees are really good, but others have no business in customer service. Maybe they are new, but then they should have a supervisor with them. The food is the problem. The breakfast sandwiches are super greasy and hard. Maybe lunch is better.
Like other people say, the service is SLOW and the food is overcooked. Yes, the hush puppies are good, but they are much smaller than I have ever seen them. I didn't like it much.
We were "helped" by Cassandra. We weren't really helped by her. The prices on the menu were one thing and the register rang up higher prices. We pointed it out and she said there was nothing she could do about it. We will never return to this location. Also, their selection was lackluster and the counter was not very clean.