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Location
Irvine, CA
Yelping since
July 2016
Yes Yes Yes! Can I just say, the customer service reps always make my day!! They are kind and patient and very personable. They always offer simple solutions and want the best for their customers! I hesitated calling because I just didn't want to deal. But I'm so glad I called! Robert, the customer service representative immediately understood what I was concerned about. He refunded a payment, made a stop payment and explained things so simply to me. It actually made my day! Thank you so much for always helping and never making your customers feel dumb.
Business owner information
Oriana H.
Oct 19, 2023
We are delighted to hear about your experience, Shannon. Our goal is to make our Members feel heard and comfortable when calling for help. Your experience shows we are on the right track when helping our Members with challenging situations. Thank you for your review and your loyal Membership.
The nicest, most genuine people! They are always happy to see you. And they always insist on carrying out your belongings to your car for you! Best service I've ever experienced!
Huntington Beach, CA
This is our 3rd time using Olson's Plumbing! (For different things) Very honest company! Marco is always so thorough, kind and patient. He always gets the job done efficiently and effectively!! I highly recommend them for any plumbing needs! Thank you guys!
Business owner information
Paul O.
Sep 27, 2022
Thank you, once again for your great reviews.
I'm so glad that Marco was able to take care of all of your plumbing needs.
Once again Thank you.
Best customer service and so friendly and down to earth!! The owner even came over on a Saturday to make sure everything was perfect!!
I really appreciate the honesty and integrity! I was not able to be home at the time of service and the owner went over everything he did over the phone and even trusted that I would pay him electronically after the fact! He fixed the problem and charged me very little! I was pleasantly surprised! I definitely recommend this business!
Fraud!!!! Will not return our calls. Have proof of all my payments and took my car and we cannot get a hold of anyone!! Beware!