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Location
Tomball, TX
Yelping since
May 2018
The lobby and grounds were dirty, hair in bathroom sink, room was overpriced, no breakfast, coffee room locked at 8 and staff were rude. Security sucked as someone tried to break in our truck that was parked right in front of the lobby doors. We won't stay there again and wouldn't recommend it.
We were so excited to try a local bar. We need one!! This place is horrible. Totally unwelcoming, commented on our music choices, canceled our music that we paid for and were overall rude. We will go to Shane's Saloon where at least they welcome all!! DO NOT GO HERE!!
Service was great. Patio is amazing. Food wasn't instant and that's a good thing. We will be back!
We have been coming here almost every Friday since the day they opened. We order a large bowl of salsa, drinks and meals every time we go. We aren't loud, we don't cause trouble and we tip well. This place used to be amazing. Over the last month or so the service has been horrible. One night recently the service sucked bad and then I had a toothpick in my meal that I almost choked on it. They said "oh we use toothpicks to hold the bacon on sorry". Ok we love them so we decide we will try again. Every time we have come lately we've had to get our own refills, or own chips and you barely see the waiter or chip person. We went there tonight ordered our usual big salsa and were told no. Ok we are adaptable and ordered multiple little ones. Well we ran out of chips and salsa long before we ever saw the chip person or the waiter. We had to go in yet again and get refills of our own drinks, chips and salsa. The waiter came out and literally told us "we are busy and you aren't the only people here". WHAT?? That was it we were done. The manger came out we told him this would be our last time here due to the rude and crappy service. The manager basically told us- ok sucks to be you, they are busy. (They weren't that busy). This will unfortunately be our last time here. Hope they get it together so they stop loosing other regular good customers.
We gave it a second chance and we are so glad we did. Service was excellent and food was amazing. We will be back!!
Between empty salt and pepper shakers, no paper towels in the restroom, spotted water glasses and a missing coffee cup our first impression didn't start out well. Million dollar bacon was great, but staring at the empty plate in front of us for 15 min wasn't pleasant. Food finally arrived cold and under done and some overdone. Sent it back and waited. Wasn't much better on return but kept it anyway. Waitress gave us our ticket and never returned. Disappointed...Don't think we will be back.