Royal Window Treatments
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Services Offered
Verified by Business
Vertical Blinds Installati… in 15 reviews
Shade Repair in 9 reviews
Custom Blinds in 2 reviews
Aluminum Blinds Installation
Blind Repair in 9 reviews
Solar Shade Installation in 7 reviews
Custom Shades in 1 review
Blind Cleaning
Review Highlights
“David made sure to clean the window sills of any debris from the installation and took all the packaging with him.” in 12 reviews
“Darlene , at Royal window treatment, had the best customer service I have had in a very long time.” in 5 reviews
“My Hunter Douglas electric shades give the room a whole different look now and the price was very competitive with other places, if not less!” in 3 reviews
About the Business
Royal Window Treatments has been providing custom window treatments to New York City residents for over 20 years. Located right in the heart of Manhattan, Royal prides themselves as #1 Hunter Douglas dealer. Their specialists have successfully and efficiently helped countless New Yorkers enhance their home and office spaces with a vast selection of blinds, solar shades, shutters, motorized shades, skylight shades, and custom soft treatments (i.e. drapes). Royal Window Treatment's team of designers and installation experts will create your window treatments in home or at their showroom, guaranteeing additional depth and flair for your home. They will work with your budget, and utilize any resources you may already have. Customers of Royal keep coming back for the total team approach. This active approach means you can work intimately with your designers until you are completely satisfied with your elegant and practical window treatments. Established in 1992.
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Recommended Reviews
Overall rating
35 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jane K.San Francisco, CA0151Jun 9, 2023
All their measurements were off, and the shades didn't cover the glass. They didn't put lining behind the silk as ordered. They never redid the shades, though I had paid for them plus supplied the material. I have a legal judgment against them, which they've also failed to pay. Beware!
Helpful 1Thanks 0Love this 0Oh no 0 - Elton J.New York, NY01May 8, 2022
The pidgeon problem that Royal Window has perpetuated is reaching unsustainable levels for the community around 20th and 3rd. The constant barrage of fecal matter, bird fetuses, nests is becoming simply too much to bear. This business must take action on behalf of the community.
Helpful 1Thanks 0Love this 0Oh no 0 - F W.Manhattan, NY02Nov 11, 2020
One of their employees/installers refused to pull up his mask while riding in the elevator with other people in my residential apartment building. After being politely asked several times, he eventually sneered and said, "I'm ignoring you because it's irritating. I have better things to do." It was quite the display of rude and uncivil behavior. The doorman let me know which apartment he was going to and I called the owner, who confirmed that he was from Royal Window Treatment. Tried calling the company to report the incident to the owner (Dave) - no response.
Helpful 3Thanks 0Love this 0Oh no 0 - Alexander L.Manhattan, NY3289Feb 15, 2017
I can't say enough about Dave from Royal Window Treatments!!! We were in the middle of a renovation. Naturally foreseeing the end, sooner than later, I had Dave come help me choose some shades. He climbed around boxes to measure and help me envision what I wanted.
My shades were ready on time. Construction was completed. Dave was so patient, no problem storing until we were ready.
In the meantime, we had ordered a shade for another room. His installer, was amazing and patient.
His installer came for our final installation, so pleasant. Asking before drilling for placement of cord holders. Important when you've just renovated and don't want holes placed just anywhere.
I really can not recommend Dave enough!! He and his installers are just so pleasant to work with!
Thank You Dave......Helpful 0Thanks 0Love this 1Oh no 0 - Mark A.San Francisco, CA09Feb 3, 2020
They were once good and very responsive a couple of years ago but now i'm truly disappointed with them . They don't follow up when i called to place an order and act like they don't want my business. I've always been very polite with them and gave them great reviews and never complained over the good work they did nor did I complain about the price. I recommend you stay away from this place.
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Dave H.
Feb 3, 2020
I’m sorry... I don’t understand...if you would call and want to place an order with us WHY would we not want your business...this is very strange...I don’t even know who you are. If you want you can call me direct at 212.472.1111 my name is Dave
This does not warrant any type of review good or bad...it’s just strange...!!! - J. R.Washington, DC012Aug 19, 2020
I ordered shades from Royal Window Treatments two years ago when I moved into a new apartment with huge windows. I appreciated the personal, hassle-free service to measure the right sizes and, when one shade was different than the others, they quickly ordered the correct one. When the shades recently became difficult to roll up and down for various reasons, I reached out to David and both were serviced within a few days. I appreciate the prompt and quick attention to fix them - I am grateful for these shades every day!
Helpful 0Thanks 0Love this 0Oh no 0 - Lillian F.New York, NY8081Apr 17, 2018
Royal Window Treatments installed solar shades and stationary panels. I am beyond pleased with the results. Darlene was very helpful in guiding me toward my best options: The solar shades let the perfect amount of light in and are easy to roll up and down, and Darlene provided me with an excellent selection of fabrics to choose from in order to create custom stationary panels. The shades were installed promptly and with great care. I highly recommend!
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Dave H.
Apr 22, 2018
Lillian,
Thank you for your kind words, I’m very appreciative for your positive feedback, let us know if you need anything else.
Dave - Kim D.Gramercy, Manhattan, NY119Mar 5, 2018
Prompt, professional, great work. They came exactly on time and installed very quick. Could not recommend them more. Had custom honeycomb blinds and blackouts with motor installed.
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Dave H.
Mar 15, 2018
Thank you for your kind words, we look forward to working with you again in the future.
- Agnes D.Manhattan, New York, NY051Sep 13, 2017
Had up down Hunter Douglas - entire process was very easy. I knew exactly what I wanted style, color codes, type of mechanisms, so when I reached out to them I was able to place my order same day. The shades arrived within two weeks (as they said) and they came right in the middle of the delivery window and it took less than 1 hour to install all 4 shades. David made sure to clean the window sills of any debris from the installation and took all the packaging with him. Darlene (his assistant) was also very responsive over email, phone, and text. I would use them if I had other windows I needed help with!
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Dave H.
Mar 15, 2018
Thank you for your kind words, we look forward to working with you again in the future.
- Caroline E.Manhattan, NY02414Oct 19, 2020
Just got our electric blinds done for our bedroom, we had been going back and forth for a year trying to decide whether to pull the trigger since it was a big investment. RWT was so patient and incredible and able to work within our budget and even offer alternatives to things like the valance to better fit our price point. We couldn't be more happy we did this! As owners it adds more value to our apartment and since we face East and have tons of sun, it makes it much more comfortable! These are LEGIT blackout blinds!! Adds more privacy as well than the curtains we had before and much less maintenance! Also they are cord free, so no ugly wires and you only have to charge them ONCE A YEAR!!! The fabric choices were gorgeous and so high end, and the remote is very sleek. They are the most badass blinds ever!! Could not be happier- installation was 10 mins and a breeze, the guys installing them were amazing, polite, knowledgeable, and professional and they wore masks and gloves. Highly recommend!!!!
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