Krystal Glass & Door

Krystal glass provided professional service from quoting the job to the installation. There price point is fair. I am in love with my new shower doors and hardware! They helped to make my vision a reality. Great company, team and service! I would definitely use their services again for any glass work i need in the future!

My experience with Krystal glass & door was great!

Highly recommend!!!

Scheduling, measuring, pricibg and install went great and the workers were very polite and professional!

A great experience with Krystal Glass from start to finish! We had several companies come out for quotes on a frameless shower door and Krystal Glass beat every single one of their quotes. Jaycee was extremely helpful in answering any questions and even caught a poor design choice I made and recommended an alternative excellent attention to detail! Jim and the install team were quick, efficient, and clean and I couldn't recommend Krystal Glass enough!!

DON'T WASTE YOUR TIME OR MONEY! "Manager" Jimmy left me hanging for 6 weeks for a job he'd said would take 2 Weeks. This morning he'd sent me a text message saying they had no pet screen for the job they had an extra 3+ weeks to prepare for. I replied back do you have regular screen? " I do but the techs are on the road already" On top of that he had the estimate wrong, the screens were for my front porch door and back slider. Jim says the techs can take the doors from the house and get them back tomorrow or so. After waiting almost 6 weeks this seems like a Ludacris solution. Krystal Glass showed up to do a job without all the supplies needed and wanted to take my doors with them! The techs even said Jim does this all the time. I told them to forget it as the estimate was wrong, the time frame wrong, and the manager's attitude is "I just measure things here buddy". I called a couple of times to check in even the female secretary told me the screen was in but Jim was on vacation. I also tried to leave Jim a message while on vacation but the voicemail box was full go figure. I don't know how this company has so many good reviews, but this one is genuine as they come. As an added bonus the manager Jimmy Jr. also completely forgot about two front porch window screens I wanted made as well! Totally unreliable, unprofessional and forgetful.

Customer service goes above and beyond. The service was great, very fast, and responsive. I source mirrors across the country for my work very often and don't see this kind of service anymore. HIGHLY RECOMMEND!!

We had Krystal Glass & Door come to our house to install our new shower doors and they did an exceptional job! The workers were professional & courteous & neat and knew exactly what they were doing. We love our doors and would highly recommend this company to anyone. So glad we found them!

Richard Smith
3/1/2022

Great guys all around. The window replacement on my historic home in Providence came out better than expected. It took some time back-and-forth but the representative was very patient and they got the job done right and within budget. Very grateful!

Where do you go when you have an emergency caused by storm damage? Fair prices from a local family owned and run company! Please do not go elsewhere where Jaycee and Jimmy will take great care of any of your glass needs, doors, Windows & so much more!

I highly recommend! The best glass shop in town. The guys did a excellent work, fast and organized. Literally finished in less than 30 minutes. They're detailed, have great prices and super professional!!!. Make sure to contact them you won't be disappointed.

Had an excellent experience with Krystal Glass from start to finish. Jim was very responsive and the team that did the installation was professional and courteous. Would highly recommend.