Hall's Window Center

We had Halls put in our new windows about 6 years ago. Unfortunately. I have a leak in the dining room. I called them last year about it and they came back and caulked the windows again. I had to call them again and they came out and Juan checked it out again, and he really did a great job at taking all of the caulking out and resealing it. I just want to say how greatful I am that I went with these guys. After 6 years they are still taking great care of their customers.

Great Job

Hall's is beyond Amazing!!!! They deserve 10+ stars. This was my 3rd project with Hall's. The attention to detail and professionalism is above and beyond. Gina explained every aspect of the install process during the initial meeting assuring that everything would be taken care of. Scheduling and communication with the office was so easy. Nick and his crew were incredible during the install, on time and hard workers. Do not hesitate to use Hall's for your window project.

Soooo... after much consideration and research, we decided to go with Hall's Windows and Doors for our double entryway French Doors. As others have mentioned... Hall's is NOT the cheapest, however their prices were fair and the craftsmanship of work was well worth the cost! Lifetime Warranty... THANK YOU! This is our family home... we do not live in a wealthy neighborhood, nor have a million dollar property, but it is OURS and we wanted the best. The house was built in the mid 70s, and the front doors were beyond needing replaced. Thank you everyone at Hall's for giving our home a "facelift" with GORGEOUS entry doors! We are beyond happy with the outcome. We'll worth the wait!

Looking for windows and or doors, Halls just might be your contractor. I recently had gotten some bids for windows and doors at my house. First company was renewal by Anderson. After seeing their bid I was torn between getting the work done by them while having to go back to work to pay for it, or look for another contractor. Next up was Halls Windows, I received there bid, all most a 50% cost reduction from renewal by Anderson, doing the same work. Two other contractors didn't have the time to even return my phone call. I had Halls come back and refine the scope of the work. From meeting Nora at their showroom, who is awesome, to their techs that did the work, everyone seemed to be happy, enjoyed being a employee of Halls Windows, took customer satisfaction seriously throughout the job. Other employees like Paula, Heather, all seemed to take pride in their work. Christian was a super star when issues came up, Nate, Gil, showed pride in doing a good job! I'm sure I'm missing a few employees that helped my job get done. They had two subs, one for stucco and one electrical, both were great. Almost forgot to mention the sub that finished up my project by perfectly matching the stain in my dining room, super quality work by another happy employee.

Only advice I would have for improving their service would be 1. Have a single point of contact for the customer. i.e. project manager 100% in charge of seeing the project from start to finish. There was a weakness in communication, nothing intentional, but should be addressed to take them to another level of customer satisfaction.

Hope you at least give the fine people at Halls a chance to bid your job!

Roger H.
Orangevale ca

5 months ago they did two of our doors and a storm door. Now our doors are not drafty and a beautiful design. We just received a gift basket and Nora at customer service says this is their way of showing their appreciation.

This was awhile back but as someone is asking for recommendations I was reminded again and think this should be out there.

I had a great experience in the showroom and had a very specific door in mind to receive a quote for with work to be contracted shortly thereafter. When they came for the estimate, the guy was extremely rude to me, refused to quote me for anything other than one cheaper line, and insisted the windows I am STILL considering replacing because they are still too noisy for dual pane were just fine and I did not need to replace them. To top this off I never did receive any actual estimate.

I would not say he was overtly sexist but it certainly felt that way. It's a shame they're the only ones I found locally with that door so I had to go with one I didn't like as much.

Window replacement is a big decision. It is expensive. Selecting the proper window type, manufacture, color, style takes a great deal of effort. And, the installation and retrofit comes with problems, no matter who you choose as the installer. I have a very high expectation for service when I chose a contractor. Invariably the do not meet my expectation. In the case of Hall's, they exceeded my expectation! The windows are factastic, and the crews demonstrated professionalism from each of the needs I required: sales, tearout/install, stucco and painting. Super happy with the windows and glad I chose Hall's Windows!

Buyer Beware: We had 3 bids for complete window replacement and installation. Hall's bid was $10,000 more than the other two window companies.

Hall's Window Center bid Marvin "Infinity" line and Anderson 100 for our job, we also obtained bids from two other window companies, for Marvin "Elevate" line and Anderson 100. We were shocked at the difference between Hall's and the other two very reputable companies. I've seen bid differences, however, this amount is over the top. Shame on the sales person for attempting to take advantage of this busy ecomomy.

I have always known that this is a reputable and honest company that goes beyond to make their customers happy with their work. I am a native to Sacramento so always listen to what other customers have said about Halls. I have been fortunate to have them replace 3 window and some stucco from storm damage. As unforeseen problems arose with my highly breakable tile roof they altered their working plan to make sure no damage was done. They have gone above and beyond to put in identical windows that will save me from the weather. I am beyond grateful to them for their quality service. They deserve the 5 stars and your consideration for your next job.

I was very disappointed. I had Halls come out to replace TWO windows that they had installed, I was told I had a "lifetime" warranty but when the vacuum seal failed on both windows they said warranty was "expired." I believed they would take care of me as a returning customer but at every step, once I signed the contract, $2,700 for 2 window replacements, their demeanor changed. The service was no longer very responsive and polite. The permit fees went from an est of "a couple hundred" to $301 plus an additional $205.36 unexplained charge. The inspection, which I was told would be exterior only and I didn't need to be present turned in to an inspection that they said I did have to be present for. I took the am off to meet the inspector that didn't show, because I was given the wrong time, I then took the afternoon off to go back to meet the inspector. Waited 2 hours to just find out that at some point when I was gone someone came and signed off on it without ever going in. I missed almost an entire day of work needlessly because Halls hired a 3rd party to handle the inspections so the communication is horrible. I had referred them to 2 families for whole house replacements each being over $25,000. I have since called both to rescind my recommendation. Oh and they didn't give me any warranty this time.