Review reactions
Helpful
6
Thanks
0
Love this
3
Oh no
0
Location
Wake Forest, NC
Yelping since
February 2015
NY founded grocer that lacks southern hospitality. Bad store policies and management = bad customer service. Will not come back. They could learn a thing or two from Publix and other grocers. I like the food selection, but doesn't make up for the customer service. Go where people treat you well. This isn't the place.
Love the Milk tea. Would give it 4 to 5 stars. Sometimes orders are forgotten or slow. Had three people in front of me in line last time and it took 40 minutes from receipt until order complete.
Update: Arrived home and they didn't give us BBQ sauce in our takeout. They also forgot our sweet tea but we reminded them before leaving. Last time they forgot our sweet tea too (which we paid for).
Once is fine, but multiple times is a hassle.
Have been a regular. Going to switch after this.
We usually go here because we like their Potato Salad. Hush puppies are good to. The pulled pork is good, ribs are decent. Not a fan of the brisket. Banana pudding is good.
Business owner information
Jackie B.
Jan 4, 2021
Hi Brian! I am very sorry that you were missing your sauce and had to ask for your iced tea. We are working on improving this and I have sent your message to the store. I would love the chance to make it up to you with a meal on the house. Interested? Please email me at kelsey@citybbq.com. Thanks!
Great bbq and fast service. All my experiences here have been good. Hush puppies are excellent. Nice variety of sauces.
Don't order delivery. Wait times are not accurate. Estimated delivery 40 minutes, actually delivery time an hour and fifty minutes. Will not order again.
Business owner information
Carolina Ale H.
Mar 10, 2020
We are sorry that your delivery was so delayed. We would like to address this situation. Would you please contact me directly at WeCare@CarolinaAleHouse.com with your contact info and reference this review for the Wake Forest CAH? Thank you - Kelly