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Location
St Petersburg, FL
Yelping since
October 2012
Downtown St. Petersburg, Saint Petersburg
This place is terrible. Staff does not give you enough information regarding your treatments. I purchased some treatments and after I paid they mentioned that they could not get me in for 2 months. Had to reschedule on two different occasions due to broken equipment. Results were sub par. All in all this was a bad experience and way to expensive for getting basically nothing out of it. I will never go back or recommend to anyone
Business owner information
Ideal I.
May 26, 2022
We have received your feedback and we are very sorry that you have experienced difficulties. Please provide your direct contact information to onlinecustsvc@idealimage.com so that we can follow up with you to resolve your situation. - Ideal Image
Terrible customer service, I had my procedure done there but in order to do so I needed to pay up front because I am not insured. A month later I am receiving bills in the mail but again I was told I needed to pay up front so that makes no sense. I have called 3 times and after 15-30 minuets of being on hold somebody finally answered the call and every time they don't have an answer and tell me somebody will call me back and they never do.
The doctors were very nice and the procedure went smoothly. But not being able to get answers and possibly having this effect my credit score due to lack of communication is sad.
The girls and management pressure and lie to you, girls are crack head hustlers. Stead clear.
Happy with all work that's done here the cleaner even stayed late and waited for me to arrive! Cost wise I have heard it's expensive but I believe the service is worth it
So typically I like this place and the food is good. But there are a lot of times I come here and there is an older gentleman as a host who is very rude. We stopped in to sit and grab dinner at the bar which was full at that's fine but when we asked the host to get a table we were turned away stating "we're booked". Now I understand if the place had reservations but please state that! Basically I felt they turned us away because this guy didn't want to do his job, there were clearly tables available or like any other restaurant there is a waiting list! But not here, I felt like they didn't want my business! The host or front door guy was terrible. Have heard the same from other friends as well not a welcoming place because of the same Gentleman.