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Location
Las Vegas, NV
Yelping since
January 2015
Very disappointing quality and service. I definitely would not recommend it. Not fond of the customer service approach either.
Terrible customer service. I purchased a new Samsung tablet and asked about options for screen protectors. I was told they don't carry any and to go to Amazon instead before I was able to point to the sales person that there was one on the shelf. Then when I went to have the geek squad install it, they had me wait for an hour. They had done it within minutes but left it sitting in the back room and never checked with me. I will not return. I will do what their manager said and use Amazon instead.
Really interesting menu, good flavor. Nice atmosphere, good coffee options. It feels like a nice big city Cafe in a small town with all the welcoming charm you would expect of a local family business.
Business owner information
Catherine H.
Jul 1, 2022
We're so glad to hear you enjoyed The Hive, Jorge! Thank you for leaving us a review.
Really interesting menu, good flavor. Nice atmosphere, good coffee options. It feels like a nice bog city Cafe in a small town welcoming place..
Kept me waiting for a long time, gave me the wrong order and then blamed me even as I handed her the receipt with the order I made. Poor service to say the least and basic to below average quality and flavor. Maybe I got the part time staff or something else went wrong but clearly this is not the experience I expected. Oh and the person serving food without gloves is also moping the floor without washing her hands in-between. I had high hopes but I don't think I'm coming back.
Critical: Professionalism, Quality
They sent an offer to buy my home. Offer was accepted and the next day casually backed out of the offer like it was no big deal. If your buyers are not serious in a competitive market where there were several other offers that got rejected, don't go around wasting people's time. Thankfully my other bidders will have a second chance but I'll never work with this firm's realtors or take any of their offers seriously. If you get an offer from these realtors, now you know what can happen to you. It feels like their buyers are just window shopping and making offers without the real intent or commitment to buy.
Business owner information
David B.
Apr 7, 2021
Jorge A. Seeing your review about our company is a great surprise. As real estate professionals we educate and guide our clients to make the best decisions when viewing, selecting and purchasing properties. It is an unfortunate event when circumstances come about that cause the transaction to not come together. What has been left out of your frustrated comments is that the moment these circumstances were discovered your agent was immediately notified so that she was able to secure another purchaser for your home. We have been in your shoes and are very happy you were so quickly able to secure another purchaser of the many offers you received and wish you the best with a successful closing.