Review Highlights
“The jumping areas include a free jumping area, foam pit, two basketball hoops and a dodgeball court.” in 3 reviews
“t. The staff will be adamant about only one person on a trampoline at a time, which is obviously for safet” in 4 reviews
“The staff here were great and attentive with making sure we had everything we needed before and during the birthday party.” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Sky Zone Plainfield is the original indoor trampoline park, and we never stop searching for new ways play. We're firm believers in the power of active play. The kind of play that makes us jump, dodge, flip, sweat, bounce, and laugh. Play where you can be you, in the moment, free. The kind of play that is good for our bodies and even better for our brains. Our vision is a world where kids, teens, and all kids at heart play every day. Practice your dunking skills at SkySlam or challenge friends at a game of Ultimate dodgeball, Sky Zone is a space to move, create, and be yourself. We are expert hosts and a leading choice for group events, fundraisers, birthday parties and celebrations of other special occasions.
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Overall rating
41 reviews
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1 star
- Feb 4, 2020
I've been wanting to take my toddler granddaughters to Toddler Time at Skyzone and check it out. It's every Saturday morning from 9a.m.-10a.m. Toddlers are $8 and one adult can jump for free. Sounds like an inexpensive way to get a handle on toddler energy, first thing. I'm in.
So we arrive at 9 a.m. on the dot, and the line is out the door. As we waited for the line to slowly move, I began talking to others and getting the scoop on how Toddler Time works. I was told that there normally isn't such a heavy turn out, but they were supposed to have Olaf from Frozen there. Well, Olaf never made his appearance to his adoring fans. We made the best of wasted time in line and made friends. I also saved us a little time by quickly filling out our waivers online, on my phone.
Like every other play place under the sun, they want you to buy their socks. $4 for orange non-skid socks. I had a few adult size Sky Zone socks already, but not toddler sized. We literally have half a drawer of no-skid "play place socks" now, and I refuse to buy more. I brought in our own from our hoard.
It's been a year or 2 since I've been to this location, and I was a bit shocked at the heavy signs of wear and tear on the equipment. What concerned me most was the sides of play areas being torn/separated and wood being exposed. There were areas especially of concern in the sponge pit. The toddlers were all drawn to the one area, looking for a place to climb out. Another parent became concerned enough that they climbed in and sat in front of the spot to keep it from all the little ones sight.
There's also a huge lack of seating for getting shoes off, changing socks, etc. While there is a handful of cafe tables in front of the snack stand, they were mostly full of people eating or just sitting. I sat my toddlers on the counter and got them ready to play and then changed my socks as I stood there. We used the cubbies below to stash our shoes and coats.
For the price, Toddler Time was pretty good. Because they can easily stay at most play places for 2 hours, I was a little concerned about having less than an hour of jump time. But they only have the main floor, the basketball area and the sponge pit area open for Toddler Time. With only so much to do, they do start to lose interest and want to try to wander down to check out the arcade games. Getting them to leave after only having 40 minutes of playtime was shockingly easy.Helpful 18Thanks 0Love this 12Oh no 0 - Jan 7, 2023
Busy! But fun, clean, and staff available if needed. We had a 90min time slot which was more than enough time! Bring water!!!! Those kids get thirsty! Plenty of parking- I recommend doing online payment and waiver signing to not waste time while you're there. If you don't have the orange socks they are $6.00. The massage chairs are also da bomb! I almost fell asleep in one lol. $2/6 min!
Helpful 0Thanks 0Love this 1Oh no 0 - Marcus T.Brooklyn, NY04Dec 8, 2023
Sky Zone is the worst place for family activities. ridiculously overpriced. $75 for 2 people for 2 hours. We went in thinking my daughter would be able to have fun and play until closing for $75 but we were kicked out after 2 hours (unless we wanted to pay another $75 plus $12 each for neon shirts, bc of some glow event they had never told us about when we entered if they had, we wouldn't have come in, in the first place. Over priced snack counter food. $30 for chicken fingers w/french fries and nachos. the place was dirty and crowded and the staff was rude and not helpful. We will never return. I'd rather spend my money on activities that they don't try to nickel and dime you for everything. (like their socks you're required to purchase.) Horrible place.
Helpful 0Thanks 0Love this 0Oh no 0 - LaShaun E.Indianapolis, IN021Mar 24, 2023
I will not be going back to this place. The advertisement online says for 2 hours at 30.00 person. I was charged 35.00 per person for four pre-teens. The price includes a shirt which I only needed two because two of the kids already had glow in the dark shirts. I spoke to the manager after the first cashier dismissed my inquiry about the price. The manager showed no empathy and said there is nothing she can do, the prices online are different than when you purchase in person. I see this no where in the advertisement online or inside the building. If I did I would have held up the long line to purchase online. Skyzone will never get my money again!!'
Helpful 0Thanks 0Love this 0Oh no 0 - Brandon W.Seattle, WA58114Jan 12, 2023
The old 'Defy' business that's now Sky Zone in Indianapolis is a great spot because it opens at 9 in the morning on most days. I have a membership at Urban Air in Franklin (closer to my home) however it doesn't open until 4pm on weekdays (which doesn't help as I have a 4yo who gets out of school at 11:45.
Sky Zone has an early entry for kids that are small, I think 9-12 which allows smaller kids to come without being bombarded with older kids. It also has a ropes slide down ride that my son loves and you don't need a staff member there to go on this ride.
They also have a giant crash pad which kids jump off the platform and land on this giant pad. Unfortunately, this has to be constantly staffed by a Sky Zone personnel, and it's typically closed when there aren't a lot of people there my son loves this exhibit, however, it seems troubling to get a staff member to stand there and let kids jump for hours on end. Most of the times it's just close unless you ask a staff member to open it.
The staff will be adamant about only one person on a trampoline at a time, which is obviously for safety. People are also not allowed to climb to the top of incline, trampoline and sit there. The staff will tell them to get down. They do a good job of managing lots of kids when there's an event happening. I've rarely if ever seen kids even smaller kids with bigger kids there be run over however, my kid likes a lot of animation, so I might not be a good litmus.
The cost is about $20-$25 per month for a membership and you can come in whenever they are open. It's also good to get a membership because when there's a long line the members get in a VIP line can scan your barcode that they give you and get your jump bracelets within a few minutes I have seen people stand in line for a while because there are several registration documents you have to fill out before you can jump if it's your first time there.
The bathrooms are OK. They are not the best. In my opinion at least a men's bathroom overall, I do enjoy it.Helpful 1Thanks 0Love this 0Oh no 0 - Liliana L.Indianapolis, IN22Feb 20, 2023
Great place to go with your family
I love the separate area for toddlers away from the older kidsHelpful 0Thanks 0Love this 0Oh no 0 - Mad M.Coatesville, IN01Aug 18, 2023
I don't know who's leaving these reviews. This place is warm down, dirty, the water fountain s don't work and it was $87.00 for one hour for three kids. Not a good value. Never coming back.
Helpful 1Thanks 0Love this 0Oh no 0 - Michael W.San Francisco, CA01Dec 2, 2023
This place is a COMPLETE RIP OFF, $75 for 2 children to jump on some trampolines for two hours - REDICULOUS!!! No coupons, no perks, extrodinarily overpriced food and drinks - $10 for a pretzel, a small bag of chips and a 20oz drink? Insane). My children were ready to go after about 50 minutes (and both are active in sports - boy, football 5yrs and the girl, dance 8yrs). A serious WASTE of money!!!
Helpful 1Thanks 0Love this 0Oh no 0 - Jenny A.Avon, IN58148559Aug 18, 2019
We had a blast here, came for a birthday party and all the kids had a good time. The staff here were great and attentive with making sure we had everything we needed before and during the birthday party. I would definitely come back and and also recommend Sky Zone for anyone interested in birthday plans.
Helpful 2Thanks 0Love this 1Oh no 0 - Mackenzie S.Bloomington, IN3804Mar 19, 2021
I cannot tell you how disappointed i am with this place. Not even a little bit COVID friendly, even though their corporate site made it seem like they were enforcing protocol. Most people there were not wearing masks, and social distancing was far from present. I went with my family thinking it would be a way to get some exercise but found it to be crowded.
I would like my money back, but the way this business is running, they should keep it to cover their expenses. I try to be supportive, but that is the last time I will be at SkyZone in Plainfield.Helpful 0Thanks 0Love this 1Oh no 0
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