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Review Highlights
“The extras crispy chicken was hot and crisp!, corn hot and fresh, mash potatoes and gravy were hot and much better than in the past, and the biscuits were hot and flakey just like we like them.” in 2 reviews
“Did you know they offer the Mega size?” in 2 reviews
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About the Business
Indulge in the New Saucy Nuggets at KFC! KFC Saucy Nuggets, Available in 5 Delicious Flavors, Nashville Hot, Georgia Gold, Sriracha Honey, Sticky Chicky, or Korean BBQ. 10 Pieces for Only $5.99! Order KFC's New Saucy Nuggets Today For Delivery or Pick Up at a KFC Near You. Only at KFC. The New Nuggets That Are Dripping' in Flavor. Order Online or on the KFC® App. Prices and Participation may vary. Prices higher in AK, HI, CA and third-party ordering websites. Tax, tip and fees extra.
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Overall rating
109 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Josh N.Sacramento, CA103813Oct 21, 2023
Ordered their "spicy" chicken sandwich from DoorDash tonight. Absolutely the worst looking sandwich I have ever seen in my life. Chicken appeared wet with no spicy breading, and was half of a chicken breast as if it was used from discarded trash. Needless to say I did not eat this.
However, I made mistake of eating the regular chicken sandwich (opened this one first before seeing the other spicy atrocity). This sandwich also was "half" of a sandwich, mayo all over the place, and the "breading" had fallen off to the side of the sandwich, so once again I was left with half of a chicken breast. And I made mistake of eating this.
Let this review serve as a final testimony for the police if I perish from food poisoning. Never have I ever seen such truly atrocious food in my life. May Karma descend upon the KFC employee who served this meal.
I will never ever ever ever ever step foot in another KFC for the rest of my life (which could be any minute now depending on how I digest what I've already eaten).
Avoid this establishment like the plague! You've been warned.Helpful 0Thanks 0Love this 0Oh no 1 - Daniel E.Rancho Cordova, CA43205Jan 20, 2024
Ordered chicken sandwiches and they were hard and burnt. Do not go here, the service is terrible and the quality of food is terrible.
Helpful 0Thanks 0Love this 0Oh no 0 - Amelia H.Vacaville, CA5416Oct 17, 2023
Went here because KFC/A&W Root beer sounded like a great combination! When we got our drinks we couldn't tell the Diet Pepsi from the "A&W root beer" neither had any taste. Very disappointed. The employee switched mine out for a lemonade. My fried chicken was just ok. Not half as yummy a meal as I had anticipated. My husband's sandwich was just kind of blah as well but he said the fries were good. We used the drive thru so no opinion on the ambience.
Helpful 0Thanks 0Love this 0Oh no 0 - Mar 3, 2023
They have a sign on the door saying the lobby is closed due to short staff. All I can review this on is based on the fact that if you can't go through the drive-through, you can't eat here. The exterior is very dirty so I'm kind of glad I decided to go next door instead.
Helpful 2Thanks 1Love this 0Oh no 0 - Lokey G.Downtown, Sacramento, CA01Jan 28, 2024
We asked for the food fresh and we were very nice about it but it was not fresh at all, the food was cold and stale, the workers had a stale attitude like the food, and overall it was terrible, i work at a fast food restaurant and this is definitely not how we handle things. Never coming here again and i recommend you don't either.
Helpful 0Thanks 0Love this 0Oh no 0 - Jose Kt V.Rancho Cordova, CA651Aug 5, 2022
Drove up at 8:30 it was dark already and the menu board wasn't lit up so I couldn't read the menu. Asked questions to order. Screen did not show items so I didn't realize lady didn't get my order right. Payed and was asked to pull around and park
I made sure to ask for hot sauce because I can't enjoy the chicken without it. Food was brought out and realized 1 item was completely missing and surprise no hot sauce and a shit ton of honey which I told them I didn't need. Had to go back through the drive through thought I had everything then got home and realized my meal was wrong as well. I'm pregnant and diabetic so I had asked for coleslaw instead of mash and gravy so I literally only had 1 supposed breast price that was soggy to eat. Never going to this location again! Every time I've come here they are completely incompetentHelpful 0Thanks 1Love this 0Oh no 1 - Charles K.Rancho Cordova, CA071Dec 15, 2023
This is no reflection on the people who work there. They were polite and friendly. The food was horrible. The chicken no longer has the distinctive KFC flavor. It was as bland. The skin was under cooked. The slaw had no dressing.
Helpful 0Thanks 1Love this 0Oh no 0 - DeVanay H.Sacramento, CA5190387May 17, 2023
I ordered the new chicken strip meal since I wanted something light for my stomach and I can say i won't be coming back to this location those fries were stale and not fresh in general like it's been sitting around however my son is the fry expert he disapproved as well so that's an added point. Now moving on to the strips they weren't even fresh nor was the biscuit like just giving out food that's sitting around because you don't want to give customers fresh food because you're a lazy employee which isn't right nor fair to us who pay our money. The attitude of the workers were passive aggressive I forgot to say I wanted a diet root beer float and she had someone else make it but it was leaking from the sides and not even filled as my size cup should have been and lastly cherry on top no honey or butter for the biscuit which will sum up my review. I would not recommend this place to a family or friend.
Helpful 0Thanks 1Love this 0Oh no 0 - Patty E.Rancho Cordova, CA234728Dec 2, 2022Updated review
We tried it again. Long story, RUDE employees and seriously don't know what they're doing. An hour and a half later, we got our order. GH driver kept checking in. It wasn't a difficult order, not big. We got the WRONG stuff! Half was correct. The thing is, it was the old, cold chicken. Really dark brown. Potatoes were cold. No Chicken Little, No Coleslaw.
This location is TERRIBLE, STAY AWAY. WTF is up with the managers? What are they? 18?Helpful 0Thanks 0Love this 0Oh no 0Feb 8, 2018Previous reviewI can't rate this lower than a 1. Glad to hear that some of you get a response. DON'T SUPPORT THIS STORE. THEY SUCK.
Jan 24, 2018Previous reviewHAIR IN THE BREADING. THREW UP. AWFUL. Manager, Tamara, totally rude. Took 20 minutes to get my wings. After 15 minutes I decided I didn't want the chicken. "We don't give cash back", was repeated over and over and over and over and over and over and over and over and over and over. .... when I FINALLY got my food, NO SAUCE was included. I wasn't asked. Hair in the food. HEALTH DEPARTMENT TO BE CONTACTED. Terrible customer service.
I WILL NEVER GO BACK. NEIGHBORS will not be visiting either, already have shared my horrible experience. - Deshay W.Rancho Cordova, CA041Apr 23, 2023
This place is very unprofessiona, no good customer servic. I ordered my food 5 mins before arriving I went inside to pick up I waited 20 mins before I got my food people that walked in after me getting their food before I got mine . The workers acting like they didn't hear me talking just rude. very very back customer service
Helpful 1Thanks 2Love this 0Oh no 0
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