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About the Business
Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience - all at a fair price. Whether you're craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n' Dumplins, there's something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.
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Overall rating
55 reviews
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1 star
- Oct 22, 2023
Arriving late and leaving early, I did not have the opportunity to enjoy a meal this time at the Cracker Barrel. But the Cracker Barrel completely supports the RVers and so I owe them a breakfast!
Yes, RVs are allowed to use the Cracker Barrel parking lot for overnight parking. And if you're one of those people, I just ask that you please be respectful of the space. Leave it better than when you arrived.
[Review 20555 overall - 93 in Indiana - 1536 of 2023.]Helpful 10Thanks 2Love this 6Oh no 0 - Tommy c.Bedford, IN0254Apr 17, 2024
The food was hot. They had great staff they had two waiters with us they also had more time on looking over the menu. They had country music playing and they were going off one person everything
Helpful 0Thanks 0Love this 0Oh no 0 - Andres L.IN, IN01Apr 14, 2024
Service is terrible went on a Sunday morning expecting it to be busy and it was but I as I was standing in front of the hostess stand 3 teenage girls just stood there for 15 min and laughed while not helping us at all and proceeded to help out another couple instead
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 21, 2023
This isn't about the physical store itself, but Cracker Barrel's delivery service: Pancake Kitchen. Usually I'm not a fan of the restaurant, anyway, but wanted to give their pancakes a go. My food was delivered earlier than expected, but looked like a mess. Unknown if this was a production error or happened during delivery. The delivery bag was sealed and my items were all upside down. When I opened the bag, there was a cup of whipped cream that was deflated. My pancakes were smooshed. Absolutely not worth it. The taste didn't even make up for it being a mess.
I also ordered a caramel latte that tasted like a normal cup of coffee. No stopper on the coffee so someone could have easily drank from the cup. Not to mention, easier to get cold.
Unhappy with flavor, packaging, presentation, and cost.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lucretia S.
Apr 21, 2023
We're sorry to hear about the poor experience, Jessi. Can you please send your complete review, including any additional information you think would be relevant, to: https://guestrelations.crackerbarrel.com/s/contactsupport so we can look into this issue? Or, to speak to Guest Relations, please call us at 800-333-9566, 8am – 5pm CT, M-F.
- Jul 12, 2022
What can I say it is Cracker Barrel. Same as all the others. Food pretty good. Easy to get to from freeway. And better than fast food or dennys.
I like Mommas. And get eggs bacon and pecan pancakes.
Slightly noisy. It feels like a dennys or ihop with an American pulse.
Nothing special but worth a stop on your journeys.
Service was great!!Helpful 1Thanks 0Love this 0Oh no 0 - May 3, 2022
Cracker Barrel isn't exactly on my top Go-To places to choose from, but after a long day of travel and a grumbly tummy- you take what you can get.
Our server must've also had a long day. She didn't seem "on top of her game"... but we could tell it was the end of her night and she kept a good, laughable attitude about it all, that we weren't even bothered.
Aside from the usual "creepy grandparents' barn" theme that every CB has... the food hit the mark that was needed. I wasn't wow'ed or letdown, so I guess that's good, amirite?
We were honestly just thankful to grab a warm meal that wasn't drive-thru. And although our server was having a tough time- she still managed to make us laugh, and everyone knows that's all I ever need (aside from food, water and air).
Shoutout CB, for the warm meal and awkward barn-house decor.Helpful 4Thanks 0Love this 3Oh no 0 - 3839123064Jul 31, 2021
We have been eating at Cracker Barrels for years but lately after their menu changes it seems the quality of the food is starting to slip. My catfish was not as good as I am used to. I ordered the Steamed Broccoli and it was far from steamed. It was hard; closer to raw than steamed. But the other side of corn was okay. My wife had the Baked Cheddar Broccoli Chicken and she said she did not like it at all. It was greasy and had no flavor. The broccoli was over cooked to the point it was mushy and unidentifiable.
When the kids were little, I tried to avoid Cracker Barrel because of the store. Every time we came to a Cracker Barrel we could not get through the store without buying something. The same was true for this visit. The wife says stay away from the regular items and look for the clearance rack. Yes there is a clearance rack. I just don't like this "store" setup to get into the dining room. It's too "tourist trap."
The sink was out of order in the men's restroom. But there was a nice fragrance inside and just outside the doors of the restrooms. I am giving them three stars because their customer service is still better than average. We were well attended and seated promptly plus paying was good.Helpful 10Thanks 0Love this 8Oh no 0Business owner information
Lucretia S.
Aug 2, 2021
Sorry to hear about the poor experience, Richard. Can you please email us some additional information at customercare@crackerbarrel.com? Please use your review username as your subject line, and include: phone number, email address, store location, as well as any additional information you’d like to share with us.
- Jennifer B.Mishawaka, IN142621530Jul 27, 2022Updated review
This place has become something of an American staple.
If you are traveling through Americana by way or car, this is a cultural jackpot. A place to sit for s meal and feast your eyes, if not your tastebuds...
Here you will find some staple dishes like pancakes, or biscuits and gravy, fried eggs and hashbrowns, but don't get too excited because like many things in America that get too big to maintain quality over quantities, this place is no exception. The food is average at best, but will fill you up if satisfying hunger is your main concern. Don't come here if you truly want a quality tasty meal that is like home cooking, because it isn't that.
Its similar to an IHOP or a Denny's in terms of quality, but it has that decor that can keep you entertained unlike those two places. Additionally, there is a little game at all the tables, as well as a gift shop filled with all the things that you don't need, but think you do, or want to get for your loved ones (if you are a trucker and don't want to get the gifts at a Loves truck stop).
Anyway, I'd say to check it out and if you like it then yay for you. It's not my cup of tea, but it may be yours!Helpful 0Thanks 0Love this 0Oh no 0Jul 12, 2022Previous reviewYou almost can't go through a town without seeing a Cracker Barrel. At some point in your life you can pull over pull in and sit down and see what it's all about. That's what I'm doing today.
The food isn't something that you write home about, but the experience with all the decor and sweet servers is probably what you are really here for. Its about on par with an IHOP, Denny's, or Jim's in terms of quality.
My biscuits were fluffy but flavorless, as was the gravy, and the ham was so salty that it was almost inedible. Eggs were eggs, but my over medium was more like over easy with clear "whites" slipping out onto the plate and jiggling when my husband cut his pancakes. His pecan pancakes and bacon were burnt, which was less than favorable. The hashbrown casserole was tasty, though.
Our server Jamie was super sweet and her demeanor was exactly what one hopes to get at a place like this. She is the source of the third star, otherwise I'd give 2 stars. - Sean V.Bloomington, IN0131582Aug 23, 2022Updated review
Loved it. Great food and the waiter are always nice here. Cracker Barrel are my favorite pancakes!!
Helpful 0Thanks 0Love this 0Oh no 0Aug 19, 2020Previous reviewGift shop inside, welcoming staff, allot of elderly and infirm people attend this restaurant, I think because of the food not being as seasoned, but their pancakes are my favorite. Thank you!
- Timothy B.IN, IN011Sep 14, 2022
The quality of the food has plummeted over the past couple of months. I have taken my family there twice in 2 months and both times the food was sad. I've never felt bad for a pancake before, but Cracker Barrel made me feel those feelings.
Went there on a Wednesday evening, they were hardly even busy, yet our orders took a very long time to be delivered and the only thing that was really edible was the mac 'n' cheese that my son ordered. It's unfortunate because all of the waiters/waitresses and cashiers are so friendly, and it's hard to see the disappointment on their face when you tell them that the food is awful.
I would suggest having a serious talk to whatever manager or whomever is allowing these plates to be served to customers. My wife's eggs had shells in them, and her bacon was so burnt it could have been used to build a tiny raft. My pancakes were so little that I thought someone was messing with me.
I want to make it clear that this is not a staffing issue this is someone at the top who is steering this restaurant into the ground.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lucretia S.
Sep 15, 2022
We're truly sorry to hear about your poor experience. Would you please email us some additional information about your visit at customercare@crackerbarrel.com? Please use your review username as your subject line, and include your phone number, email address, store location, and any additional information you’d like to share with us.
Or to contact Guest Relations faster, please complete our online Contact Us form or call us at 800-333-9566, 8:00 am – 5:00 pm CT, M-F.
To "Chat with an Agent", click on the tab in the bottom right corner: https://guestrelations.crackerbarrel.com/s/contactsupport
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