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- Sarah S.Reno, NV378442885Dec 17, 2014
Chili's recent commercials reminded me that I had a $25 gift card that I needed to use. Food always looks better on commercials and on the menu and for chains like this, it's rarely what you actually end up getting.
The new enchiladas were calling my name, so I hopped online and took a look. Well, I stupidly looked at the nutrition facts too. 1100 calories?! Guess I'll pick something healthier (sort of) like their Fresh Mex Bowls. My boyfriend picked out the Buffalo Ranch Chicken Sandwich. We placed our order for To-Go and had about 20 minutes before we needed to go pick it up.
The cost of meals and the tip fit perfectly on the gift card. Prices are definitely not spendy at Chili's. We picked up our to-go containers and were on our way. I appreciate the few spots and dedicated register just for to-go orders. I'm getting Chili's takeout because I'm lazy so don't make me walk too far. Terrible, I know.
Anyway, back at home, my fresh mex bowl looked a little sad. Not like gross sad, but like they just threw everything in there with no regard for presentation. I get it was to-go, but you could have put a little effort in! It also looked like a small serving, but I ended up not being able to finish it all. It didn't notice the chipotle pesto or the cumin-lime sour cream it was supposed to come with. My guess is it was forgotten. I added a little hot sauce it turned out pretty well. Chicken was really tender and juicy.
The buffalo ranch chicken sandwich on the other hand - not impressed, like at all. There was probably a total of about 12 fries that came with it. The lettuce they added was completely wilted and nasty. No discernible ranch flavor and I'm not sure that I would call that sauce "buffalo". It was also missing the tomato that the menu listed.
Anyway, Chili's is a rare stop for us. I do appreciate that it is there on those days where you don't want to cook, but also don't want to go out and you've had pizza way too many times this month. I'm sure we'll be back, but it might be a couple of years again.Helpful 3Thanks 0Love this 0Oh no 0 - Apr 18, 2024Updated review8 check-ins
4/18/2024-
Ordered for pickup through Yelp.
I've always been a fan of Chili's because I like their thin chips and salsa.. lol-
Love the specials they offer-
Went with the chipotle chicken bowl and chicken tortilla soup.. all for $10.60!
By the time I got there and waited a few minutes- I got the text to pull up to the designated spots.
I just went in because I wanted another salad dressing..
Place was busy.. good to see..
Order was ready and off I go..
I like the bowl but would prefer more lettuce and no rice.. so I might try that next time..
Everything was perfectly packed.Helpful 39Thanks 10Love this 40Oh no 0Apr 18, 2018Previous reviewWe stopped going in Elk Grove, because the service was sooo bad.
I'm glad we tried this one!! We noticed it is always busy, so we got there around 4:30 Monday.
The parking lot and the thru traffic seemed inconvenient due to how the entrance is configured...
Our server was attentive and patient.. we were going for the 3 for $10 but it didn't include the ribs, so we got the 2 for & 22.00 just get my ribs.
The food arrived promptly and tender tasty ribs.
The kiosk at the table made it easy for us to leave right after.
We will probably go back for lunch and get the 3 for &10 and I can get my burger! - Feb 26, 2024
Chili's!!! It's been awhile since I have been here and I am not sure why, but beyond glad we came to dine in. The vibe walking in was welcoming as we got greeted and seated right away. Our server was excellent as well and I quite frustrated with myself for not catching his name because his service throughout the time we were there was just excellent! Checking up on my family and I and just making sure we were good, I like that! Thank you!
Along with the service, some excellent and delicious variety of entrees and appetizers to pick from. Had to go with my favorite Triple Dipper! A little bit of all my favorite appetizers in one, kicked the taste buds out the window.
Came in for lunch, but definitely excited to come back again. Thank you Chili's. Highly recommend coming here!
Solid spot for the family!Helpful 1Thanks 0Love this 0Oh no 0 - Dec 29, 2023
10/25/23
Good looortt another one lol
Went to dinner with friends we sat at the bar high table area. Very Light evening just the 3 of us. Server was great she was very attentive. I ordered the Crispy Chicken Tenders w/fries.. They cooked perfect and crisp. Sauces were perfect amount. Can't complain was a great evening with food and drink with some of my Besties.
Enjoy !!!!Helpful 4Thanks 0Love this 3Oh no 0 - Apr 23, 2024Updated review
We had dinner at Chili's the other night and unfortunately, I didn't catch our server's but he had a Latin accent, a beard and wore glasses-- long-story short: he was GREAT! He was a consummate professional: polite and attentive to all of his tables; he knew when to check up on us and when to let us be, and enjoy our meal. You can really tell this guy is a pro and has a lot of service industry experience because he did a great job. Kudos also to the food runners, they were ninjas and very nice. I'm not typically a fan of burgers ( I know shocking, right?) but I have to admit Chili's can cook a mean burger: perfectly caramelized with just enough char on the outside while still juicy on the inside. Two people in our party ordered the "Secret Sauce" burger, one person had the "Old Timer" burger. The rest of our party order the Cajun shrimp pasta and the Ultimate Cajun pasta. All the food was good from the appetizers (chips & salsa and loaded baked potato soup) to the entrees. Our drinks were replenished before we could even asked; everything about our visit was perfect. Overall, this is one of the best dining experiences we've had at Chili's in recent memory.
Helpful 0Thanks 0Love this 0Oh no 0Apr 6, 2024Previous reviewWe recently had the opportunity to have lunch at Chili's. Upon entering the dining area, the restaurant was only slightly busy, so our five-person party was warmly greeted and seated as soon as we walked in the door. Very soon after our server appeared and took our drink and appetizer orders. The drinks and appetizer were promptly delivered, and before we even finished the appetizer, our entrees were dropped off. The food at Chili's has been consistently plentiful and during this visit, tasted fresh and well-seasoned. Everyone enjoyed their food and the service was also impeccable; our server check in on us several times during the meal and topped off our drinks. Overall, it was a very pleasant meal.
Jan 15, 2024Previous reviewMy family and I had a nice meal at Chili's the other night predominantly because the food runner and bussers were great. Our server was nice but the food runners were absolute ninjas and were the model of efficiency. Our tasted good and the "3 for Me" deal is so budget friendly, it's a family favorite option. With the "3 For Me" menu, you not only get your choice of entree and a drink but also a choice of soup or salad and that's a great deal since their loaded baked potato soup is one of my favorite items on their menu; I would go there just for that soup. But as much as I like "3 for Menu", I still miss their shrimp tacos; those were my go to entree.
Dec 20, 2023Previous reviewDining at Chili's is often a gamble; the service is inconsistent, depending on the server and their mood that day. We've had some terrific service more often than terrible. During our last visit service was okay; he was friendly enough and courteous but he kept missing specific details of our order like how I ordered the mango-flavored iced tea but he input plain iced tea. He did check up on our party frequently in the beginning of our meal but towards the end, he had moved his attention on to other tables in his section, leaving us wanting refills on our drinks. Other than that, the food itself tasted good and was well prepared. The price was reasonable and the portion sizes were generous; so, overall, our visit was still fairly pleasant.
Nov 12, 2023Previous reviewIt's been a while since we've had below average dining experience at Chili's. Lately, service had been good until last night. Our server, who unfortunately, I didn't catch her name, approached our table with open indifference and seemed impatient about taking our orders. I would chock it up to her having an off night but she was super sweet to the table behind us, but once she got to our table, she was frigid and had a permanent scowl on her face. Despite her piss poor attitude, the other team members: the hostesses, the food runners and team-member that bussed our empty drink mugs were pleasant and nice. The food itself was also great; I'm not usual a burger-person but even I had to admit, my burger was perfectly cooked and juicy. I would have really enjoyed it except for the fact that another team member was openly coughing up a storm while he used the register behind us (dude cover your mouth or cough into your arm; even pre-schoolers are taught that much. Talk about an appetite-killer). Worse yet he kept coughing at and while he was using the communal-register and probably infecting his co-workers. Note to management: if someone who is coughing that bad near or around food; for the love anything sanitary, send them home. Geez.
Oct 7, 2023Previous reviewIt's been a while since we've eaten at Chili's and yesterday was the perfect night to drop by because the restaurant was not so busy and we were seated as soon as we walked; no wait time at all. The hostess was so sweet, she cheerfully greeted us as we walked in. Our server was nice, he processed our order quickly and correctly. Overall, our meal was pleasant and all the food was delicious that we pretty much finished every morsel. Altogether, this was a positive visit.
Jun 30, 2023Previous reviewIt's been a while since we last dropped by Chili's and tonight, our regular servers weren't around but immediately upon entering the we were warmly welcomed by the young lady at the greeter's station and promptly shown to a table. Our waiter immediately came by yo take our drink orders and before he passed our table, our drinks were delivered by another team member; now, that was fast. No more than five or ten minutes later, our server returned to take our orders and we received our soups and appetizers shortly there after. Our entrees arrived before we even finished our appetizer and we all agreed that our meal was great and satisfying that we ate every bite. Tonight's visit was a positive experience
Apr 30, 2023Previous reviewWe had another lovely meal at Chili's, the restaurant was fairly crowded with the usual lunchtime crowd but our server, Kita, processed our orders efficiently and food arrived in a timely fashion. The food tasted great and there was plenty of leftovers yo make second meal!
Apr 2, 2023Previous reviewAnother great dining experience at Chili's due to our server, Ashley B. She was super-friendly, efficient and attentive; she processed our orders perfectly and accommodated any special requests graciously. We received our drink and food orders in a timely manner, and all the food lwagreat: the chips tasted fresh, the salsa was adequately spicy, our shrimp pasta was tasty, the burger was delicious, the smokehouse combo and chicken sandwich were really good as well; plus, the portions were huge that there was enough food for leftovers.
Jan 10, 2023Previous reviewThis by das was our best visit to Chili's in the most recent months. The food was okay and the atmosphere was good; the restaurant seemed a lot cleaner than before but what was best about this visit was our server, Ashley B (according to the tablet). She was absolutely friendly and accommodating, upbeat and just a joy to interact with. She provided fast, efficient service with a constant smile; what a lovely way to make us feel like our business was appreciated. Thank you!
Nov 14, 2022Previous reviewThe cold weather has me craving the loaded baked potato soup and it's been a while since we last paid Chili's a visit; so, off to Chili's we went for lunch. The service, as usual was warm and welcoming, and we probably just missed or was ahead of the Sunday lunch crowd because the restaurant was noticeably empty. For the most part, the food was good but the first serving of the complimentary chips tasted a little stale and my loaded baked potato soup was a little runny and tasted watered/down, but the rest of my party's food was great they said.
Dec 12, 2021Previous reviewThis Chili's location has had its ups and downs but thankfully today's visit was a fairly good one. All our orders were correct, no items were missing or forgotten. The service was warm, attentive and speedy, and all the food were tasty. Overall, this visit was satisfactory.
- Oct 20, 2023Updated review
Won't be back to chilis unfortunately. Everytime I get an itch to go there, I remember why I haven't been in forever. Service is always lack luster. Food is always weird. I guess you can't expect too much with a mass franchise like this.
Our most recent visit, I got the 3 items for $10 combo deal. I got a lemonade for my drink, potato soup and a burger with fries. Fries were cold and stale. Burger had no flavor. Just very meh dinner. My husband got the chicken crisper combo. Chicken was chewy, fries were stale. I also got a side of the street corn and asked for it to be brought to me with dinner and they brought it before they even brought the soup. Just simple things like that always make our experience poor.
Ended our night with the chocolate molten lava cake which is the real reason I go. This was the best lava cake in town but even that this time was eh. Not sure if the supplier changed or what but it just tasted different.
Sorry chilis but it's gonna be a no from me dawg going forwardHelpful 0Thanks 0Love this 1Oh no 0Oct 18, 2019Previous reviewI was craving chili's with my friends so we all went. I got the 3 for $10 (great deal) which I ordered a strawberry lemonade, loaded potato soup, and Cajun chicken pasta.
LOVED the soup. Seriously tasted like a baked potato in a bowl. Ultimate comfort food. My pasta was okay. Nothing too spectacular, chicken was pretty dry and I didn't notice much of a Cajun flavor.
We did have a table of 8 and our waitress was kind enough to split our bill. I know this is annoying to do, I've worked at a restaurant before, so we were very appreciative that she did that for us.
I was still craving chili's so I came again the next day... haha.
Still good! This time my friend and i did the 2 for $25. We got two side salads to start. She got the chicken fajitas which come unmade to the table which is nice and allows freedom to make as you want. I got the chicken crispers which were bomb and also came with corn and fries which was awesome.
For dessert we shared the skillet cookie topped with ice cream. Pretty good but also dry. Tasted a little burned. But we still had a good time. - 15112897Jan 6, 2024
Really there's nothing special about this place other than the amazing service that is provided from the staff. The food is lackluster, and really doesn't have too much flavor other than your typical chilies flavor palette. But like I said, the staff here is pretty amazing very nice and attentive. The bartender was easy on the eyes and Kate/ Katy is definitely our girl! Thank you guys for employing amazing people!
Helpful 0Thanks 0Love this 0Oh no 0 - Jane A.Reno, NV1128196Apr 12, 2024Updated review
My husband and stopped by for our weekly lunch and was a little disappointed! Good service and the restaurant looked great! Our salads were good! Our burgers were okay but the fries were cold and stale!
Helpful 0Thanks 0Love this 0Oh no 0Aug 18, 2023Previous reviewMy husband and I arrived in Reno for our weekly visits and we stopped in for lunch! Of course we had our favorite baked potato soup, then husband had his favorite 6 ounce steak with loaded baked potatoes and white macaroni and cheese! I decided to try out the casa steak with cilantro and salsa sauce! I don't like the chili beans but love the rice so ordered extra! Everything was good, but my rice was cold! Our wonderful server, Katie immediately took care of it! The restaurant looks wonderful!
Jul 28, 2023Previous reviewWe stopped by this afternoon and got great service! My son and I both ordered cheeseburgers, but my son's wasn't the best! They took it back and made an better one! So great food, great service and the restaurant looked great!
Jul 8, 2023Previous reviewThe food is much better at the Virginia Chili's! Great service! Loved the old timer burger with cheese! We will be back
Nov 22, 2020Previous reviewExcellent service and food! The potato soup was excellent and the service is excellent! The burgers very juicy and great! We will be back
Oct 27, 2019Previous reviewWe came back as a family to celebrate my husband's birthday! It was a nice, long dinner! We enjoyed it, but we did have one problem when they messed up on our cheese cake for cookie and ice cream! Oh well
Jun 21, 2019Previous reviewI have been thinking of what to say here! My family and I have been going to this Chili's for a long time and I decided to go there for my 54th birthday! It was June 6th around 5:30 pm on a a Thursday! Of course it was packed, but when it takes 20 minutes to get a glass of water and over two hours later we left and not happy with our meal or service! Plus nothing for my birthday! Well, tonight we went to Applebees, excellent food and excellent service on a Friday night!
Jun 3, 2018Previous reviewMy family took me out for my birthday dinner and Luis is an excellent waiter! Food was delicious and the 2 for $22 and the $35 meals were a great price and great choice!
- Dennis B.Hercules, CA2811531Apr 7, 2024
Went here for dinner today, ICE FRIES! served with my meal,will not be back! Severe never came to check on us,poor service as well, wife asked for sweet and low came back with regular sugar.
Helpful 0Thanks 0Love this 0Oh no 0 - Sep 8, 2023Updated review
Visited Chili's for happy hour, enjoying a blackberry blitz and a triple tequila with my favorite southwestern egg rolls and buffalo wings. service was great and the drinks delicious. the bartender was attentive and checked on us several times. great meal.
Helpful 1Thanks 0Love this 1Oh no 0Jun 18, 2023Previous reviewEnded up at Chili's on Father's Day as every place in the town had long waits. Luckily we were able to be seated immediately for a late lunch around 3:00. We were provided menus and children's menus immediately. Our server came to take our drink order followed by our dinner order. We had the normal children items such as pizza and chicken tenders, the adults enjoyed the chicken bacon sandwich which was really good, shrimp fajitas which were hot and sizzling, and the sauce Burger which was the best item of the day. We also got a side salad to share. The service was very slow which didn't concern us as it was a holiday. They did bring out the children's food first which was greatly appreciated. The adult food did take at least a half hour or more after the children's food was delivered. We didn't enjoy dessert today and everyone left full and satisfied with the food, atmosphere and service.
Oct 13, 2019Previous reviewWent to Chili's to celebrate a grandchild's birthday. We had a party of nine and were accommodated quickly. The waitress arrived as we waited for others to get to the restaurant and offered us drinks and appetizers and we enjoyed free chips and salsa. When our group was all together we put our order in. the restaurant was moderately busy and our wait was about a half hour for food which was fine. we were enjoying each other. Most of the food was delivered together but a couple meals were delayed. The staff sang "happy birthday" to my granddaughter and served her a very delicious Hot fudge sundae. We were given very friendly service. It was an enjoyable evening. We always enjoy Chili's. We will return.
- 1290109Jan 14, 2023
I got a $100 gift card to use at Chili's through my AMEX Gold Card rewards points because I liked the restaurant & Chili's club rewards. The food is great, the place is nice, & the people who work there are very nice. I also bought another $100 Chili's gift card from Amazon with a Les Schwab rebate debit Mastercard i had. Don't forget to ask for a grilled chili when you order your food! Chili's would be the same without getting a chili! And if it is chilly outside...go in Chili's and get something warm to eat!
Pictured is the steak fajitas with my free iced tea. The Chili's club rewards...which is free to join...gives you a free non-alcoholic drink or chips & salsa every time you go there! Now they are offering me a free appetizer because of my frequent visits! With a side salad (not shown) with this meal, the bill ended up being only $25.53!Helpful 1Thanks 0Love this 1Oh no 0