Review Highlights
“I also must add that the room service and Vitrine restaurant have excellent food and are very prompt.” in 16 reviews
“Stayed here for our one year anniversary and it was the BEST hotel experience we have ever had!” in 11 reviews
“The customer service that you receive here is exceptional; especially the butler service and access to the Bentley.” in 25 reviews
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Ask the Community
Q:
So I'm going to be in town during an nba game with my boyfriend & I heard this is the hotel to see some players is that true? If so I'd love to book this hotel for his birthday
A:
They have back entrances and have quiet ways of moving around the hotel. Even if they ARE staying there, you won't see them. And if you DO see them, please give them their privacy.
Doll F.4 years ago 2 people found this helpful
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- Jan 16, 2024
My wife and I recently had the pleasure of hosting our wedding reception at the St. Regis San Francisco, and I must say it was an absolutely unforgettable experience. From start to finish, the St. Regis team, led by the incredible Meeting and Event Manager, Joyce Ordonez, exceeded our expectations and created a magical atmosphere for our special day.
Joyce Ordonez deserves special recognition for her exceptional professionalism and dedication to making our reception perfect. She went above and beyond to ensure that every detail was meticulously planned and flawlessly executed. Her attention to detail, responsiveness, and warm demeanor made us feel like we were in capable hands throughout the entire planning process. Joyce truly understands the importance of such a momentous occasion and worked tirelessly to make it a day we will cherish forever.
The entire staff at St. Regis San Francisco deserves commendation for their warm hospitality. From the moment we arrived until the day we left, every member of the team greeted us with a genuine smile and made us feel right at home. Their commitment to providing outstanding service was evident in every interaction. Whether it was assisting with our requests or simply offering a friendly greeting, the staff made our entire wedding party feel welcomed and valued.
The bar lounge at the St. Regis was a delightful surprise. It was not only impeccably clean but also provided ample seating for our guests. We appreciated the sense of privacy it offered, allowing our group to enjoy each other's company in a cozy and sophisticated atmosphere. The combination of privacy and a touch of luxury made it the perfect place for our guests to relax and enjoy the evening.
And let's not forget the food! The culinary delights served at our reception were simply amazing. From the appetizers to the main course, every dish was expertly prepared and bursting with flavor. Our guests raved about the quality of the food, and it truly added to the overall enjoyment of the evening.
After our incredible experience, there's no doubt that the St. Regis San Francisco will be the only hotel we consider when we visit the city in the future. The level of service, the attention to detail, and the genuine care shown by the entire team, especially Joyce Ordonez, left an indelible mark on our hearts. We couldn't have chosen a more perfect venue for our wedding reception, and we are immensely grateful to the St. Regis for making our special day absolutely magical.
If you're looking for a place to host your wedding or any special event in San Francisco, I wholeheartedly recommend the St. Regis. It's a place where dreams come true, thanks to the exceptional team that works tirelessly to ensure your happiness and satisfaction. Thank you, St. Regis San Francisco, for giving us memories that will last a lifetime.Helpful 1Thanks 1Love this 0Oh no 0 - 35178533Mar 15, 2024
Came here for a business conference/networking event. Been here before. It is a very nice venue and service was top notch. We had a breakfast which was excellent executed. It was not a buffet. They start the prep when you show up and seated. Then freshly made food will find its way to your table.
The setup was nice. The parking could be expensive but it is downtown SF and it makes sense.
Overall, we all had a great time. Excellent experience.Helpful 0Thanks 0Love this 0Oh no 0 - Jan 2, 2024
Came here for a friend's wedding reception, and we're in the 2nd floor hall.
As we made our way off of the shuttle from City Hall. A gentlemen standing outside at the front glass double doors, greeted us and held them open for our party.
Food was served on rotate, as staff constantly keep new items coming. Staff was also out in the main hallway to our area, serving of aged guests mimosas and champagne.
As plates were cleaned off, they were quickly taken away for something new. My son's favorite staff member was an older friendly gentleman named Carlos, who served us for the earlier portion of our time there with a smile and humor.
Some staff even went around offering us coffee mid way through which was very nice, since the wedding had been early in the morning and the reception late morning. So a lot of us were probably tired, from such early events.
Overall: Staff were friendly and extremely attentive to us and the rest of the guests.Helpful 3Thanks 2Love this 3Oh no 1 - Dec 13, 2023
For a laundry list of reasons, St. Regis is one of my favorite hotels in CalifoBay Area, is within walking distance to Union Square, perfect for attending an event at Moscone Center, or exhibit at San Francisco Museum Of Modern Art, or Museum of African Diaspora, visit a gallery, go shopping, or sightseeing.
Rooms are well appointed, elegant and very functional, good view large windows, very comfortable bed a signature at St.Regis, Ritz-Carlton, and JW Marriott hotels, service is top notch, from arrival to departure, flawless attention to detail, including their signature butler service, great bar and restaurant, I have only tried breakfast and lunch, and has always been excellent, usually have dinner at one of hundreds of amazing restaurants nearby, St. Regis concierge would be happy to arrange for you in advance, or at a moment's notice.
Remède Spa on premises, and worth a visit, gym is not at the level of nearby Equinox (Four Seasons Hotel), but very well equipped nonetheless.
For those who like to indulge further, Afternoon Tea service, luxury house car ride available within a 2 mile radius on a first come first serve basis, sadly, as of December 2023 is only from Thursday to Sunday.
Most luxury hotels rooms in the Financial District start at 350sf, St Regis smallest and least expensive rooms start at 450sf and up, that's significantly larger than nearby Ritz-Carlton, Four Seasons, Hyatt Regency, W, or Palace Hotel, to mention a few, though, all offer outstanding service, my perception of St.Regis is understated elegance, offering the best combination of luxury, privacy and comfort.
I have no doubt you'll enjoy your stay at St. Regis, as much as I do.
Happy travels.Helpful 11Thanks 2Love this 12Oh no 1 - Sep 25, 2023
It's all about the service at St Regis. Every staff member is extremely courteous, gracious, and attentive. I love how they all introduced themselves when I walked in and gave me company while I waited to check in and remembered my name when they saw me the next day.
This part of SF is still okay relative to all the craziness of the city. The rooms are nice but not as luxurious as you might expect. The gym is well equipped.Helpful 1Thanks 0Love this 1Oh no 0 - Jan 4, 2024Updated review
Everything you want. Great staff great service great location. They have streaming options but not chromecast. All in all a very enjoyable stay.
Helpful 0Thanks 0Love this 0Oh no 0Mar 9, 2019Previous reviewI mean let's be honest this is an easy 5 star hotel, but to each his own. I'm my opinion it wasnt perfect and at those prices it has to be. So let's say everything was AAA +++ Class. For my visit here were the only negatives.
And I wont blame them for the construction crew on the roof top next door as my view. They cant help that.
Ice has to be delivered. I hate that.
Could not get hot water to flow at my sink....bunmer.
The biggest issue and this is a monster pet peeve. I've had to re log in on the wifi AT LEAST 15 times in one day...that is not acceptable. And then the TV lost signal.
But the hotel itself is for sure a 5 star. - 17719932Feb 29, 2024
It's my absolute favorite hotel in SF. More so than the Ritz. The room, the friendly service, the chocolate truffles, the convenience to restaurants and business center... it's simply the best!
Helpful 0Thanks 0Love this 0Oh no 0 - Oct 30, 2023
Fantastic experience
Rooms are clean and well appointed
Staff is friendly and attentive
We were fortunate to get upgraded to a suite with a great view and butler service!!!
Pretty amazing experience to have a butler respond to all your needs. Fresh coffee, pressing clothes, shoes shines, etc c
Fantastic experience and great locationHelpful 3Thanks 1Love this 4Oh no 0 - Nov 1, 2023
Absolutely loved our stay here. My only regret is that we didn't stay longer.
The service and attention to detail was amazing. I never had any doubts or worries that something was dirty or missing.
We didn't get to visit the restaurant or bar this time, but mostly ordered in room dining. The in room dining was delicious and never left us wanting for more food.
The room itself was gorgeous with 20th floor views and the bed was incredibly comfy. The design is more modern without feeling too cold. All the staff we encountered here were warm and friendly. They were incredibly respectful when knocking on the door for service requests/dining requests.
I would definitely recommend this hotel to anyone visiting SF!Helpful 1Thanks 0Love this 0Oh no 0 - Dec 17, 2023
I had an excellent stay! Close to museums and great park for kids. Free ride service within 2 mile range. Love the toiletry amenities and free breakfast!! My kid received a fun package with a tedy bear. This is gonna be where stay in SF from now on.
Helpful 3Thanks 1Love this 3Oh no 0
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