Review reactions
Helpful
4
Thanks
0
Love this
2
Oh no
0
Location
Lake Worth, FL
Yelping since
January 2018
Jupiter, FL
We had a few contractors working at a few locations.
JA gets a 5 star rating!
Not ALL contractors get this rating!
[Lighthouse Plumbing = 2 stars...they only get the 2 star rating because the job was completed]
As a Police Officer, integrity means a lot. Few receive my endorsement, because honesty means a lot!!! I don't expect every contractor to subscribe to the same philosophy.
However, JA was one of the few contractors that meets this standard. I would trust JA to do the job again!
I would like to point out why they get this rating...
Customer service was top notch!
The communication about what work would be done and what could be a problem was communicated. There was no deception! (Lighthouse Plumbing)
End result...JA did a great job and they kept their word.
I feel like I should add a disclaimer...I am normally skeptical of any good reviews, so I will add a disclaimer...
I do not know anybody personally from the company and have no ties to the company.
Lighthouse plumbing was paid thousands (10k+) to convert potentially bad plumbing to up-to-date plumbing.
My mother, who is 74, trusted them because others in her community used them, and I'm sure the Jupiter location and lighthouse logo didn't hurt!
I confronted LP about how the copper pipes were mounted on the exterior of the home as they did the job.
They had copper pipes running down the white exterior wall of a home in a beautiful Palm Beach Gardens community.
Subpar work anywhere in modern times!
LP said it wasn't possible to mount on the interior and refused to mount on the interior.
I was then assured that this was okay and would not be an issue with the HOA.
I explained that it would be an issue for me if the HOA or Code was violated.
I was assured it would not be a problem!
End result...
their work resulted in an HOA violation and costing more out-of-pocket expenses to correct!
Modern plumbing is not normally run down the exterior of a home!
Grant said he would correct the plumbing with more money and at a discount ($395), which he stated was "at cost".
Grant said he cannot be expected to be held accountable for HOA rules.
It should be noted that Grant was yelling at me when I called him out on the deception. I questioned his yelling when he finally allowed me to speak and Grant blamed his loud voice on his diesel truck. Ok. lol.
It appears that running pipes down the exterior like the 60's is easier and more lucrative .
Why would you hire this company???
Buyer beware!!!
In my opinion, based on education and experience, Grant wanted to make more money by cutting corners by being misleading and deceptive.
We were 100% willing to have the job done right the first time. Grant complained that he would have to charge more.
It's sad that some contractors are deceptive and lack transparency.
I get it though...I guess there's a lot of older people here to take advantage of.
Watched cooks joking and talking with burgers sitting out and getting cold.
Order was 10 minutes late.
Cold like last time. FYI, BFi...Cold burgers aren't very good. I'm a glass is half full kinda guy though, so at least the fries were warm. We'll be taking BurgerFi off the list of takeout options. See you soon Five Guys!
Business owner information
Justin C.
Oct 4, 2023
Ryan, it's important that we serve hot, fresh, and delicious meals each time, and we apologize for missing the mark. Our team would like to regain your confidence and hope you will reach out to us directly at guestfeedback@burgerfi.com with your contact information and availability. Kind regards, BurgerFi Customer Care
Good kid pizza, but over priced. I say good for kids, because my kid likes the lesser quality pizzas. However, it was priced higher than the usual kids pizza. The adults didn't care for it very much, but we ate it. If I were the chef...I would start with new dough.
Great food and atmosphere. We had the blasted shrimp appetizer. This is like a superior version of bang bang shrimp. Amazing appetizer that makes you want to order more.
Adding a photo of Ceasar Salad with Blasted Shrimp!