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Location
Rockford, IL
Yelping since
July 2012
I have to agree with everyone. This place is gross, dirty and definitely not worth the money. I stayed for half hour. It grossed me out. Water dirty, bathrooms smell, just not clean at all. Plenty of staff, that does not do anything.
I don't usually write reviews but I had such a bad experience at this place and I want everyone to have a heads up before they choose this place. Prices are affordable, place was clean, and the staff was nice. But....
My stylist didn't take the time to understand what I wanted done. I showed her a pic of what I wanted and that was the end of our conversation. Cut my hair really short and when I made a comment about it, she said "it will grow". Yes, months from now, my hair grows really slow. So, I'm stuck with this for couple of months. Never again will I go to this place.
Business owner information
Jerry And Deena B.
Oct 30, 2015
Elena, We strive to give each guest the best service every day. I appreciate you taking the time to review the salon, and I'd love to talk with you personally to see what can be done to make you satisfied. I did try to locate your info in our system and don't see you have been a guest at this particular location. I'm not sure if you had your service done here or not.
You are welcome to contact me at the salon.
Regards,