TOURISTS BEWARE! I have never,ever,ever experienced poor customer service such as I did at this location. The main objective of this office is to rob people and put them into uncomfortable situations. I booked online for around 200$ for 3 days and when all was said and done I was looking at a 600$ bill. I have an international credit card that provides insurance for rentals, but according to this locations I needed a signed written letter from my credit card company to apply their insurance. This man from Ballinsloe working in this location treated me differently due to my American accent. While I was contemplating the upcharge of 400$ to my bill he decided to go help other customers while his fellow associate was shuffling papers behind him not helping anyone. Once 2 more groups of car renters came in, the guy shuffling papers started helping them. I had a meeting in Dublin in 3.5 hours and felt trapped so I paid out the 600$. Upon arriving at the car park 5 blocks away from the budget office, I met my 13' Skoda. I'm paying 600$ to drive a 5 year old car for 3 days?? I planned on swallowing my pride and living with my poor decision until I sat into the car. The car absolutely reeked of vomit or spilled milk(or possibly a baby that vomited its milk). I was so disgusted, under pressure, and now feeling light headed/sick. I refused to return to eyre square to deal with sickly thieves that occupy that location so I headed off to Dublin. I drove with the windows down the whole trip and only felt sicker and sicker as the drive went on. Upon arriving at Dublin airport car return the budget associates here were sympathetic and understood my situation.(they wouldn't put their head in the car to take a whiff, but your man told me he could smell it from where he was standing). After some discussion the Dublin airport budget were able to take care of the situation and provide me a refund. All in all I ended up using another car hire service as my experience cost me a day of work and a sick feeling in my stomach. I will never use budget car hire again until the Galway office learns a thing or two about customer service. BEWARE!!

What a wonderful experience it was dealing with Delia at this location versus the airport. Absolutely impeccable customer service. Thank you so much for your help Delia!

Just wanted to thank Lexi for the amazing hair cut. I was totally nervous going in to get my mane cut, but Lexi made the experience totally comfortable and fun. I'll definitely be coming back, thanks again Lexi!

The chicken Katsu with white meat is the greatest. Definitely enough food for two people, true Hawaiian style with the portions. I eat here on the regular and will continue to. Oh yea the aloha drinks are super great as well. Yelp is really pushing me to say more and I really just want to order my food from aloha eats so yea, nothing more to add. Siracha lollipops intimidate me but my buddy is all about them.