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Location
Alexandria, VA
Yelping since
December 2016
Do not move into this complex. I'm writing this anonymously as I still live here.
1) every change of the seasons we get cockroaches as big is my thumb. Never seen roaches this big in my life.
2) someone drilled into the gas tanks of the cars and stole peoples gas
3) our water heater has leaked for the last 6 months and they keep putting a quick fix and it breaks almost immediately again
4) you can't smoke anywhere not even on your patio
5) it costs ENTIRELY TOO much to live here
6) our garage leaks and same issue just a quick fix and it keeps leaking
7) the "security" gate never works and is always open
Although I can say the leasing staff is very nice
Business owner information
Jennifer
Feb 8, 2019
Hello,
We'd appreciate the opportunity to learn more and better discuss these concerns and experiences. We strive to provide the best apartment living experience possible and we regret it if we have not been able to achieve that for you so far.
Please feel free to reach out to us directly or, if you'd prefer to contact management beyond the local team, reach out to Resident Relations at any time.
Thank you.
Horrible customer service. Ordered a sofa and was told two weeks for delivery. Didn't receive until 3 months later. No compensation or customer service what so ever. We will never buy another piece of furniture again from Bob's
I like that they have two separate parks for smaller and older children. I do wish they had a better swing for toddlers. Although they've got a special needs swing that is awesome.
Amazing staff and great prices! Hope is amazing and can truly relate to any and all people
Place is less than impressive. Smells like a dirty basement throughout the whole place. The food is over priced and drenched in grease. Who charges $17 for a jumbo pretzel?! Staff is semi. It's a frat bar run by a bunch of "dude besties". Best way to describe it