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Location
Irvine, CA
Yelping since
September 2011
This is a take out only restaurant!! Went there to have a nice sit down dinner, but nope.
Mediocre food, very very very slow service. Five or more tables is what they consider being slammed.
Unfriendly staff, robotic with no personality. First time ever receipt with no mailing information. I am doubting whether I'm going to receive the package I mailed to myself or not given the choice I would not have come to this location.
Business owner information
Local
Oct 6, 2023
Hi Ariel F., thank you for your review and for bringing this matter to our attention. We apologize for any rude treatment you experienced while visiting our business and for any negative impact it may have had on your overall experience. We hope you will give us another chance to provide you with the high-quality service we are committed to delivering. If you have any further questions or concerns, please do not hesitate to contact us at store3656@theupsstore.com. Thank you for your business.
We were sad that this wasn't a better restaurant. It was highly recommended by the local KOA campground and we were looking forward to eating here.
Our server acted like we were an imposition on his late afternoon. I don't know if he only likes working behind the bar and food orders are a hassle but he really wasn't happy we were there. (No introduction, no specials, no recommendations, no refilled drinks without asking ...)
The food was mediocre at best. It wasn't even worth bringing the leftovers back to the rig. We'd rather just have Top Ramen for lunch tomorrow.
We will let KOA know it has gone downhill since they were the ones that suggested it. We did not use the KOA coupon.
Wonderful service from Savanna. Sushi was fresh and not from frozen, the portions was adequate.