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    Location

    Brentwood, TN

    Yelping since

    January 2018

    Reviews

    • Oct 19, 2019

      I have been a long time PF chain customer, however, the last two times I visited were under par to my expectations. This was the worst experience and will be my last. The server was very rude, came over to the table too quickly and was practically forcing us to place an order. Then, disappeared for a very long time, came back several times with an excuse of why she wasn't ready to take the order as if it was a punishment. The food was under seasoned and just tasted like burnt oil from the grill. The Ginger chicken was very plain and it was a good thing it was a free item as I would never order it again. The prices are outrageous for the value and lack of quality that was standard for PF Chang's. I won't miss this place knowing it is consistently subpar now.

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      Business owner information

      Photo of Guest Services

      Guest Services

    • May 31, 2018

      They won't be open long. No wonder I never see a car there. I had a Restaurant.com, $15 off $30 online gift card purchased 5/3/18. Before I even ordered, I showed the server who said "It's expired" based on the purchase date of 5/3/18. I exchanged it for a new one online for today and showed her. She disappeared into the kitchen and comes back a few minutes later saying they were out of Shrimp Scampi. The only other two things I wanted were also out. Until, I said to my friend, should we leave? Suddenly, they have salmon. It was obvious they were trying to get out of selling any of their higher priced entrees.

      The food comes out and looked good but, based on time it had to be nuked. It tasted good but, in no way worth $14.99. Although, considering the location and lack of customers it was understandable. However, after our meal the manager comes out with the check saying he doesn't accept the coupon as it doesn't work unless you spend $50. The coupon was clearly defined as $15 off $30 and when I showed him he mumbles something about charging a service fee. He walks off to the register and we review the fine print about the terms of the coupon, of course there is no mention of a fee. He returns with a new bill showing he took off the $15 BUT, conveniently he charged a $6.50 manual fee.

      So, that was the tip and I pay cash $30.94 to get my $3 dollars returned and...she took another 50 cents! Really?

      As if this was to be assumed an isolated incident, the next victims behind us were getting the same verbal diarrhea about saving 50% costs him money, ironically they had the same $15 coupon and he told them they had to spend $50.

      I can guarantee we won't be the last to come once and never patronize again.

      Bye Bye Cheapskates!

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    • May 21, 2018

      No wonder they have a help wanted sign outside. The girl behind the counter can't do math and her co-partner wants to argue with the customer!!

      The lovely manager is an even bigger a^* since he made her take $1.25 they overcharged on my credit card for some finagled "coupon" deal that ended up costing me more.

      Don't waste your time, we can just all put them out of business by now patronizing this establishment of idiots.

      Oh, and those $2 each toppings I paid for were a joke as well

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    • Apr 27, 2018

      There No Room for the seating and NOT handicapped friendly at all. Then, let's discuss the cardboard chips and tasteless food overall.

      NEVER AGAIN!

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    • Feb 11, 2018

      Tanya Rowlett, NP was very thorough and informative. I am so glad I discovered this clinic, easy on-line appointments and super, friendly staff. Worth the wait if you don't have a dire emergency.

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