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Location
Frisco, TX
Yelping since
January 2013
The food was delicious and the customer service was great! Overall it was the best Asian food in big bear lake! We've tried Chinese, Thai and Indian food and by far, this was the best! If you're looking for authentic Pho or just good Chinese or Thai dishes, you've got to try this place.
Absolutely no customer service at this location! Wife went in today for a mobile pick up order and she waited for over 20 minutes for her drink. We visit Starbucks at least 4-5 times week but we will not be going back to this location. Rather go to Duncan donuts from now on.
Don't need to be ignored or lied to fir and order.
Drove from Los Angles and saw this on a cooking channel so we had to stop and try this restaurant while we were in Las Vegas. Let's start with the owner, super friendly and greeted us with a smile. I'm Korean so I know good Korean/ Mexican fusion food. We started with rolled roll with spam and it was delicious! Next, the mixed fried rice with burgogi or marinated beef with egg on top. Was excellent and my wife loved it! She's very picky with all the great Korean restaurants in LA. But she loved everything we got from this restaurant.
We will be visiting this spot every time we're in Vegas!
Everything was soooo good at this place! It's must try Italian food grocery/restaurant spot. The two sandwiches we got was fantastic! Pizza, tiramisu and the pasta sides were also really good. Definitely going back soon.
This is the absolute worst EPL I've ever been to and will never go back to this location. The chicken was very dry and little or no meat and few were so dry, we could not get anything off the bone. What a huge disappointment! We love EPL chicken and this was such a let down.
Business owner information
Jessica B.
Mar 8, 2020
We are very sorry to hear about your experience at this location. We always want to be accommodating for every customer and would love it if you could reach out to us at https://www.elpolloloco.com/contact-us/, so we can look into this for you. Thanks again!