Terrible company. I spent over $5K to have an entire new system installed in 12/2010. 5/2013 the AC continually has problems. My only option with them was for an emergency service call otherwise my renters would have to wait a week for someone to come out. I was charged $130 for this "service" call. The guy was at the house a total of 10 minutes. All he checked was the refridgerant pressure (didn't add any) and declared it fixed. Gave me some excuse about the filter must have been clogged and then changed just before he got there...Bullsh*t. Nothing else was checked - no drybulb/wetbulb temps, static pressure, thermal expansion valve, nothing. He left and realized he didn't get the paperwork signed so he came back and just walked right in the house and scared the crap out of my renters. Now the next hottest day hits and it's still not fixed. Can't even get a call back from their supposed 24 hour service. I'm also told the installation was not up to code as the exhaust vents directly onto the AC unit and the intake/exhaust is directly under a window. Avoid at all costs.