About New Victorian Inn & Suites

New Victorian Inn & Suites has an average rating of 3.2 from 167 reviews. The rating indicates that most customers are generally satisfied. The official website is newvictorianinn.com. New Victorian Inn & Suites is popular for Event Planning & Services, Hotels & Travel, Hotels. New Victorian Inn & Suites has 5 locations on Yelp across the US. Read below to see the top rated New Victorian Inn & Suites businesses on Yelp and their customer service rating.

Photos of New Victorian Inn & Suites

New Victorian Inn & Suites - Meeting room
New Victorian Inn & Suites - Breakfast room
New Victorian Inn & Suites - null
New Victorian Inn & Suites - null
New Victorian Inn & Suites - Meeting room
New Victorian Inn & Suites - Breakfast room
New Victorian Inn & Suites - null
New Victorian Inn & Suites - null

Recent reviews of New Victorian Inn & Suites

Overall rating
167 reviews based on 5 locations
167 reviews based on 5 locations

5

4

3

2

1

Photo of John V.
John V.
Gregory, SD
53
1
0
What a dump! Cock roaches in 324. Broken flush handle on a toilet that ran all night. Refrigerator did not work our entire stay. No working elevator. And, the tub holds water during the showers. Do not waste your money on this rat hole. Get a room at the Tru by

Hilton next door. The price hike in this place is unreasonable. Avoid at all costs!

...
Photo of Lisa T.
Lisa T.
Urbandale, IA
58
5
0
This is truly a hidden gem! I was traveling from Denver to Des Moines and decided while on the road to break up the drive. The price was very reasonable, the room was clean, the bed was comfortable, the staff was lovely and best of all my dog was welcome.

I will definitely be back!!

...
Photo of Derrek M.
Derrek M.
Riley, KS
0
1
0
This was a great hotel. Really clean rooms, very good breakfast selection of hot foods, and very reasonably priced. staff was very friendly and helpful. I called and made my reservation directly with them instead of a third party internet site. It was quick and easy and they answered all

my questions. Breakfast had waffles, a pancake maker, eggs, sausage and biscuits and gravy as well as a selection of fruits, yogurts, cereal, etc...

...
Photo of Grace W.
Grace W.
Cañon City, CO
0
7
1
Stayed here on our drive from Iowa to Colorado and it was definitely a nice night! This cute little old hotel is in a nice area with a lot of food choices around. The hotel itself was clean and the staff was very friendly. Only downside was there was no

elevator and the breakfast was a little lacking in choices but other than that it was a nice stay! The room was clean and the bed was pretty comfortable for a hotel bed!

...
Photo of Camden R.
Camden R.
Lincoln, NE
0
1
0
So first off we got sent to a room and it smells like human waste and was given to us not clean so we got a new room and the tv didn't work so we called and waited for 2 hr and they never came so we got a new

room again and it again smelled like human waste the bathroom door was broken and didn't close the toilet was broken so that is why I would not recommend 1 star!!!!!

...
Photo of Braden B.
Braden B.
Lincoln, NE
0
1
0
So we got sent to the first room and it smells like dog feces. So we got transfored to another room and the tv doesnt work so we asked them to send us to another room, then they sent us back to the same room and it smells worse then

before. Also it was left dirty and also the bathroom door doesnt lock and the toilet seat is broken and the shower handles have mold on them and this experience was just awful.

...
Photo of Tabatha W.
0
1
0
It was bad! 1. Had to cable TV to watch 2. Had dirty towels and shower jad used soap in the soap tray in shower Had to extra toilet paper what was on the rool was all 3. Refrigerator was not working 4. Never was tied pool was down 5. No coffee/tea anywhere in

lobby 6. NO continental breakfast 7. SWIMMING POOL closed was not told. 8. IT WAS QUITE BED WAS COMFORTABLE. 1 out of 8 things was good. 60.00 for a night paid 25.00 for my dog (that was fine) it was the 60.00 for the room and everything that they didnt tell me was ridiculous!!!

...
Photo of amy s.
amy s.
Kearney, NE
0
1
0
The photos online are false advertising The furniture in the room is broken down There was an old soap bar left in the bathroom. It shows a nice clean fitness center with a treadmill. There is no treadmill. The pictures posted on the website are definitely not what the rooms really look

like. The handicap accessible doors do not work from the outside entering the building Nothing about this hotel resembles what is shown on the Internet for photos Once I checked in and saw how the rooms were, I did not stay the front desk person asked for the key back when I informed him, I was told by my bank never to give the keys back because it has my information on it. He said that that's fine. I'm gonna charge you for both nights for the room which was $200. I'm reporting them to the Better Business Bureau.

...
Photo of Jay H.
Jay H.
Middletown, OH
32
18
2
Very dated and dirty hotel. Staff was hard to find to check in. He was locked back in a room had to yell repeatedly. Very rude when he finally came out. Just save yourself the headache and stay at the tru hotel next door

...
Photo of Rj M.
Rj M.
San Francisco, CA
0
1
0
if you are a parent, do not take your children here!!! if any of staff do not like you they find a reason to call dhs on you,...the manager, (fat guy at the desk who works 10a.m. - 10 p.m.) has no respect for& is very rude & condescending to

women,( probably because in his culture, that is 'ok', but he& his parents, who happen to be the housekeepers there, came to this country 5" years ago, seeking citizenship,& assylum, but still think that its ok to treat females like they are inferior....my son & i were exposed to swatstikas,& penis in mouth drawings for several days after someone had carved them into the elevator doors& the lady who works 10 p.m.- 10 a.m., pretended to be compassionate& address my concerns, but turned around and, instead, "gaslighted" & got other guests mad at me & also made a "false report" & had the police knock on my room door, as i was trying to move out....i paid 498\wk to stay there, i paid sunday through sunday....after they called dhs on me, i decided to check out wednesday, even though i was "paid through sunday" & i was refuseed a refund for the remaining 3 days, which amounts to over $200, that the owners really don't gaf about ripping off from a single parent, and are too pussy to make their real contact info available, because in all reality, they don't gaf & are just trying to sell the place, so...that is probably why out of the two months we stayed, three times we user that pool, & all three times, within 24 hours, my son & i were bith sick...the first floor wreeks of cat litter smell, bc an employee that lives there has two cats...the prostitution that is going on there, continues,& goes "un-seen" & "un reported" because the manager, mike, gets "special favors" for letting the hookers conduct their "business" there....& all i gotsta to say is watch out, if you are walking where one was "sitging" cuz the nasty bitches like to leave their un-capoed, hyperdermic needles laying where they sat!!! i would give this shit-hole a minus five stars if i could, but can't so....also, they do have some kind of bugs because my son & i both have bites that we didn't have before we stayed there(btw, i only gave one star bc it wouldn't let me post this review without doing so!)

...
Photo of Cat F.
7
284
551
The New Victorian is the best deal in town. It is kept clean and neat, the ladies are always friendly and quick to help any one out. The location is perfect with plenty of places to eat within walking distance. The traffic can be a bit loud if you are close

to the main drag. I look forward to staying at the New Victorian Inn the next time that I am in Kearney.

...
Photo of Briana K.
Briana K.
Castle Rock, CO
0
1
6
If you've ever wondered what it's like to wake up in the middle of the night inside a DIY indoor water park, The Victorian Hotel in Lincoln has you covered, literally. Our ceiling decided to reenact Niagara Falls around 5am., giving us a surprise midnight spa treatment. The floor was

soaked, our belongings were drenched, and I'm pretty sure one of my socks floated away to freedom. When we told the staff, they graciously "upgraded" us to a new room that could only be described as... a crime scene from an unsolved mystery. There were white streaks of unknown origin on the couch and walls, so either a ghost had a wild night, or someone mistook the room for a Jackson Pollock canvas. Naturally, we mentioned this to the front desk (because, you know, basic hygiene), and they responded with the kind of hospitality you'd expect from a DMV worker on their last day. Instead of apologizing, they kicked us out for daring to hold them accountable! So, if you're into surprise showers, suspicious stains, and a side of attitude..boy, do I have the getaway for you! Would recommend only to my worst enemy or someone filming an episode of "Hotel Nightmares: Midwest Edition."

...
Photo of Clint R.
Clint R.
Batesville, MS
0
40
12
Room was very clean. Sandy at the front desk was very friendly and helpful both checking in and checking out. (We got in very late)

...
Photo of Trevor H.
Trevor H.
Wymore, NE
0
42
0
First things first the front desk lady does it all to make your stay great I wish I know her name but she had a bandana over her head and was just so nice. The pool temp was amazing some pools you step into and they're freezing but this you

could go right in and not have to wait to get used to the water. Nice rooms and good breakfast not the best breakfast I've ever had but it was good, would be nice to have some more options. Would definitely stay here again though kids and family enjoyed it a lot!

...
Photo of Valerie S.
Valerie S.
East Peoria, IL
0
3
0
The owners obviously don't want to spend money to properly maintain this hotel. It's dirty and rundown. We were on a group bus trip and the tour company chose this hotel. The sink was grimy and leaky. The TV didn't work; probably due to bad batteries in the remote. They

were out of many breakfast items and my husband said the biscuits and gravy were the worst he's ever had. Now for the positives: the linens appeared to be very clean and the surrounding area seemed nice and safe, with many nearby stores and restaurants. I'm puzzled by the good reviews, though.

...
Photo of Gib B.
Gib B.
Naperville Park District, Naperville, IL
13
1
0
Mahi greeted me at the front desk and instantly made me feel like I was home. He advised me how to save money on future visits and helped me save on my current stay. The room is excellent, very clean. I can't say enough great things about it. After a

long 8 hour drive from Chicago it was so nice to relax in the heated pool and just unwind. Thanks Mahi and New Victorian Inn for making our vacation Great!

...
Photo of Crystal D.
Crystal D.
Rocklin, CA
238
2
0
Staff (especially Mahi) is great. Super helpful and awesome customer service. Reasonably priced hotel with nice amenities.

...
Photo of Shayla S.
Shayla S.
Lincoln, NE
0
3
0
There was blood on the bed sheets when I got there and they had carpet bugs. It was ridiculous.

...
Photo of Gloria B.
Gloria B.
Lindale, TX
0
8
0
Greeted by a Wonderful gentleman behind the desk. This property is older but very clean and comfortable!! Definitely worth stopping for next time through.

...
Photo of Lelania B.
0
1
0
This place is really gross. The Jacuzzi rooms have no dividers between the bathroom and the bed. You can sit on the bed and stare at the toilet. The tub was very dirty and had cigarette burn holes in it despite being a non smoking room and wouldn't have held

water if you tried to use it. The mirror in the bathroom was streaked with some brown substance and unusable. I recommend running far away. We asked for a different room after seeing this and the 2nd room wasn't any different. They refunded our money and didn't seem to even care the rooms were that bad.

...