Wound Care Center

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    • Photo of William D.
      William D.
      Escondido, CA
      24
      25
      Dec 26, 2017
      First to Review

      As a first time customer today, my lasting impression is they are more concerned with money than providing care for patients. From the moment I scheduled appointment, filling out forms, signs posted throughout office, and conversations all pointed to paying office fees and co-pays.

      When they discovered I hadn't fully met my co-pays deductible for the year, they charged me 4x my co-pay amount. Then referred me to an outside x-ray vendor where I would yet again be charged another co-pay.

      Interesting part of this is I never got to see the doctor. Everything described above happened with office staff -- and not once did doc look at my foot.

      On top of that - all said and done I was there nearly 2 hours...for nothing. I requested total refund of my $106 co-pay which they did without any hassle.

      Nice folks - just didn't get that loving feeling as a patient. I'm sure doc does fine work ---just never got to find out.

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