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- William D.Escondido, CA2425Dec 26, 2017First to Review
As a first time customer today, my lasting impression is they are more concerned with money than providing care for patients. From the moment I scheduled appointment, filling out forms, signs posted throughout office, and conversations all pointed to paying office fees and co-pays.
When they discovered I hadn't fully met my co-pays deductible for the year, they charged me 4x my co-pay amount. Then referred me to an outside x-ray vendor where I would yet again be charged another co-pay.
Interesting part of this is I never got to see the doctor. Everything described above happened with office staff -- and not once did doc look at my foot.
On top of that - all said and done I was there nearly 2 hours...for nothing. I requested total refund of my $106 co-pay which they did without any hassle.
Nice folks - just didn't get that loving feeling as a patient. I'm sure doc does fine work ---just never got to find out.Helpful 0Thanks 0Love this 0Oh no 0
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