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Review Highlights
“I find many places don't do right by their chai lattes (I'm looking at you Blue State), but the one here was pretty good.” in 2 reviews
“This is a quaint little coffee shop located directly across Yale.” in 4 reviews
“So it's not just me, it's experts speaking.” in 2 reviews
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About the Business
Local award-winning specialty coffee roaster retailer. Our commitment to coffee excellence is ongoing. We continually strive to improve in all we do. We fanatically "blind cup" the finest coffees from around the world and select only the best of the best. We make every attempt to ensure our customers are buying and drinking Serious Coffee.
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Overall rating
32 reviews
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1 star
- Babak K.Paris, France03Mar 22, 2024
Best coffee in New Haven or come to think of it anywhere (except for maybe the one time I had a Marroncito in a cafe in Venezuela some 38 years ago - maybe).
The name is wonderful too as inspired by the title of the classic episode of the Twilight Zone: A Stop at Willoughby.
One suggestion: the cafe is pretty minimalist in decor which I like. But maybe a closed circuit TV showing A stop at Willoughby would add a fine touch.
https://youtu.be/tmLh2LMT2Gc?si=CyLalzpWEGctdIwgHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Kristine B.
Mar 22, 2024
Thank you for taking the time to give us this nice review. We are pleased you enjoy the reference and will certainly consider your suggestion. We look forward to you enjoying many more stops at Willoughby's!
- Josh L.New Haven, CT458228Nov 15, 2023
I am not sure I've ever had any food here, but you know what I have had?
Coffee that makes me feel like I'm going to pierce the veil between universes. There's coffee and then there's Willoughby's coffee, which will make you shake and talk to the Face of God.
Ambiance is fine, it's a small spot so its almost impossible to find a seat because this is basically on Yale's campus, which means you're competing with people who are about to have a nervous breakdown and haven't slept in two weeks, so probably not worth losing an arm.
But the coffee. Hooo boy the coffee. If you want to wake up, and never, ever sleep again, this is it.Helpful 0Thanks 0Love this 1Oh no 0 - Aug 24, 2023
The coffee is great! Tasty, affordable. We've gotten it thrice in quick succession. The varieties rotate and all have been pleasing light-medium roast with sweet notes.
Plenty of seating. Nice service. Coffee bags available for home brewing in various preparations.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Kristine B.
Aug 24, 2023
Peter,
We're so glad to hear that you're enjoying both our coffee and our cafe! Thank you for taking the time to convey your experience, it is appreciated!
--Kris B., Senior Manager, Willoughby's Coffee & Tea - Candice M.CT, CT4186Feb 27, 2023
Strong house coffee blend. Buckle up . Lots of good vibes for casual sitting and chatting.
Helpful 0Thanks 0Love this 0Oh no 0 - V Z.Berkeley, CA057Aug 11, 2022
+ Convenient location
- Horrendous service
- Stale pastry
- Top-3 worst cappuccino I've ever hadHelpful 0Thanks 0Love this 1Oh no 0Business owner information
Kristine B.
Aug 12, 2022
Hi VZ. This is a very distressing commentary on our store and we wish that if you had an issue with your order you had seeked out the management to have it swiftly corrected. Our pastries are brought in daily and we take our coffee and service seriously. I have reached out to you privately for more information about your experience and hope you will take the time to respond so that we may address your concerns.
Thank you.
Kris B.
Senior Manager
Willoughby's Coffee & Tea - Amy L.Arlington, VA5478Jul 2, 2022
Easy quick breakfast with plenty of fixings for iced or hot coffee. Toasted everything bagel was perfect.
Helpful 0Thanks 0Love this 0Oh no 0 - Scyenna B.Kailua, HI210220Jan 11, 2020
Quiet on a Saturday morning. The first stop on my New Haven Croissant tour. To me they look the ones I can make at home from Trader Joes. But these are much softer and buttery. The only thing that I found odd was the hardness of the chocolate, but that is NOT a bad thing, the chocolate was still soft and what better way to start the morning than with a big bite of soft chocolate surrounded by fluffy carbs!
I give it 3 croissants on a scale of 5.Helpful 0Thanks 0Love this 0Oh no 0 - Sep 30, 2017
Popular study spot, but I think that there are much better cafes/coffee shops you can go to.
I ordered the chai tea which was very over-priced and tasted meh - it reminds me of the milk leftover after you finish your cereal. The seats are fine, but the only charging stations are by the bar, so if you want to study with a friend at one of the tables, it becomes really inconvenient.
This place isn't bad, but also not the best. Probably wouldn't come again.Helpful 2Thanks 0Love this 1Oh no 0 - Mar 13, 2018
This is a quaint little coffee shop located directly across Yale. The prices as compared to Starbucks or a Dunkin' Donuts are much more reasonable. You walk in and are greeted by a glass case of various baked goods and other snack options. The cashiers and barista are friendly and very prompt in taking your order. There is plenty of room to spread out and there is free WiFi available. Overall, this was a nice change from the standard. If ever in the area, I shall return for a chai latte with almond milk!
Helpful 0Thanks 0Love this 0Oh no 0 - Sabrina W.New Haven, CT23341486Jul 31, 2018
Decent coffee. I haven't been back because the staff is just so lackluster. Still waiting to feel the least bit welcomed and appreciated. Not a lot of seating. Just awkward. Only tried twice to make sure I don't their Americano. I don't. Their other location is better. But again no seating. I wanted somewhere to go to right after a Museum visit and this location won't be it. I do like their bagels. That gets them the 3rd star.
Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Kristine B.
Jul 31, 2018
Hi Sabrina. Thanks for taking the time to give us some valuable feedback. We are certainly stoked to see you like our coffee and a bit surprised to find our staff lacking in luster! We make it a point to hire friendly folk but we'll be sure to give a reminder to make sure everyone is on point. We definitely want you to feel welcomed and appreciated at every visit. As for the seating, we're sorry you couldn't find a spot. We have about 30 inside chairs and 15 outside. We know it sometimes gets a bit crowded but there is usually a seat available. We hope you'll give us another shot and an opportunity to win you over. And if you're not a fan of a drink you've purchased, just let us know, we'll be happy to replace it with one you'll enjoy.
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