Water Heaters Only
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Family-owned & operated
Available by appointment
Workmanship guaranteed
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Review Highlights
“Not only did I get same day service, but David did a really good job with the installation being less than 2 hours!” in 18 reviews
“I asked if there was an extra charge for Sunday and he said "No, but I can charge extra if that would help" LOL!” in 12 reviews
“The technician Dave Pullen promptly identified the issue, and was able to replace the water heater with a new unit.” in 6 reviews
About the Business
Water Heaters Only, Inc offers low prices, quality customer service and there's never an extra charge for evening, weekend or Holiday service. Call Now. Water Heaters Only, Inc is a full service water heater repair, replacement and installation company offering residential and commercial water heater service. Founded in 1968, Water Heaters Only, Inc Orange County has been specializing in water heaters ever since. Our work is guaranteed and we back the warranty for the products we install including; residential gas and electric water heaters, commercial and hybrid water heaters. We are proud to have serviced over 1.2 Million water heaters since our founding. Call us 24 hours a day to schedule quick service. Toll Free 1-800-833-4570 Licensed & Insured Since 1968! Specializing in: Orange County Water Heaters Water Heater Installation Orange County Water Heater Replacement Hot Water Heaters Orange County Commercial Water Heaters
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Recommended Reviews
Overall rating
101 reviews
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1 star
- Carol A.Orange, CA7495Jan 10, 2024
Got several quotes and glad I chose this company. Not the very lowest price and not close to the most expensive either. Technician Marcus was very professional and courteous. The job he did was outstanding and I won't hesitate to recommend this company in the future. Thank you again.
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Yana C.
Jan 16, 2024
Thank you Carol, we're so glad we could help. Thank you for choosing us after first shopping around. We stand behind our work, so should you have any more concerns regarding please don't hesitate to give us a call any time 24/7/365.
- Nelita V.Los Angeles, CA492115Jan 28, 2024
The technician, Max Diament, was so helpful. We had issues with the water heater and was told by another company that it would cost thousands of dollars to fix. Max came and assess the situation and was able to get the water heater working within minutes. We did not have to spend the thousands that was quoted to us before. His service was fast, knowledgeable, and clear, we will definitely be calling them again for any other issues in the future.
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Yana C.
Jan 29, 2024
Again, Nelita, we're so happy that Max was able to locate the problem, fix it for you and save you money in the meantime! It was absolutely our pleasure to help. Thank you for putting you trust in our service.
- Megan R.Riverside, CA03Jun 7, 2023
Yesterday, I called and told your staff that my hot water heater wasn't working, and I told them what the error light/message was, and your staff was helpful in explaining how to get the parts under my warranty.
So I made the call and I got the parts and then I set up an appointment.
I was told that the labor would be $300 - $500.
When the technician arrived, he told me it would cost $500--before even looking at anything. So I guess the price was always going to be $500--but your company was playing a game with me.
Then he told me the price would actually be $679 because the $179 service call was added on to the $500. I've NEVER had a repair company that didn't apply the service call fee to the total. In other words, at the most, I expected your company to charge me $500.
When I called to ask questions at the Riverside office, I quickly realized that the manager was not about to consider my perspective or an adjustment to the bill. He said it costs the company to send a truck out, diagnose the problem, and get the parts, and then there's labor on top of that. But your company didn't diagnose the problem (the system told us the problem), and your company didn't get the parts, I did. So, there was a 5 minute initial phone call and 45 minutes of labor, and you charged me $679. I am really disappointed and wouldn't recommend Water Heaters Only to anyone.Helpful 2Thanks 0Love this 0Oh no 0 - Chad L.Walnut, CA227259Apr 1, 2023
Needed a new water heater, and didn't want to wait days for install. Called these folks and they were out within an hour! Great service and quick install. The cost was average, $2500 for a 50 gallon new water heater all in. Overall, very satisfied
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Yana C.
Apr 3, 2023
Thank you Chad! We just loved your awesome feedback! We've worked very hard for the past 55 years to keep our prices competitive while still providing 5 Star service to our valued customers. Thank you for putting your trust in us!
- Michael B.Dana Point, CA55211Nov 18, 2022
I cannot under any circumstances recommend this company. I called them to replace a 16 year old 50 gallon Rheem water heater. After quoting me $2K to replace with a 50 gallon Bradford White gas heater, the technician said my existing tank was a little too tall and a short, 50 gallon tank would be better. He then said the price of that tank would be another $900, so now, $2900 for the installation. The prices of the tall and short tanks is EXACTLY THE SAME! Yet this crook was up charging me for no reason other than, "buyer beware."
He also said my sixteen year old ball valves were in decent shape and didn't require replacement. Absolutely ridiculous.I called their HQ in Grass Valley, CA and they couldn't understand why the quote had changed, but I cancelled the installation anyway.
I called another company. They quoted me $1950 all in for the same short, 50 gallon Bradford White tank, and they replaced every ball valve. Imagine that? An honest company.
My recommendation? Find another company.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Yana C.
Nov 21, 2022
Hi Michael, Thank you for your feedback and for taking the time to speak with us regarding this issue. We're glad that we could get to the bottom of this unfortunate miscommunication. We apologize for any inconvenience you may have experienced. We're a very reputable company, which has been around since 1968 and as you can see from our many 5 Star reviews, this is not how we conduct business. Again, we sincerely apologize.
- Andrew L.Torrance, CA610May 6, 2023
After 22 years my old water heater sprung a leak and it needed to be repaired ASAP. Found Water Heaters Only online. They gave me a rough estimate for replacement and had an employee (Julian) respond to inspect my old water heater. Julian was at my house within an hour. Ultimately, my old water heater needed to be replaced, which Julian was able to do. Julian was friendly and professional and took the time to answer all my questions. Good quality and professional work, thank you for the quick response and installation of my new water heater.
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Yana C.
May 18, 2023
Wow congratulations on 22 years with your old water heater! That's amazing! It was absolutely our pleasure to get you back in hot water quickly, Andrew! We truly appreciate you putting your trust in our service.
- Iliana M.Corona, CA754442May 3, 2022
Our water heater pilot went out and we needed to have it replaced asap. We called around asking for quotes and Water Heaters Only were very helpful and explained their services very well. They came out same day which we are so thankful for! They were affordable and their technician Marcus arrived right when we were told he would (gave us a call to let us know he was on his way which was nice). He did an awesome job! He was very respectful and he answered all questions and concerns we had. Highly recommend them and will be letting our friends and family know if they ever need their services.
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Yana C.
May 5, 2022
That's great, Iliana, thank you so much for your awesome feedback! We're super excited that you liked our service and technician Marcus! Your trust in our service to recommend us to others is greatly appreciated. Should you have any questions or concerns about your new tank, please don't hesitate to give us a call any time 24/7/365. Thank you for choosing Water Heaters Only, Inc.
- eMa W.Agoura Hills, CA810Feb 17, 2022
Many years ago, as a renter, I experienced the inconvenience of a water heater replacement. This was my first time tackling the problem on my own and I quickly found myself at my wits' end when my Plan A to contact the plumber I had used in the past failed. Thankfully I had some saved mailers from several Water Heater companies and after doing my due diligence, Water Heaters Only's highly rated credentials convinced me to make the call. Max D. the technician, arrived as promised to give me hope that my decision was correct.
Max D met all of my expectations and more. I appreciated his patience and professional can-do attitude as he met several roadblocks in his attempt to work with the confined and tighter than usual space allowed for my small condo's water heater. Throughout the process Max D kept me apprised of the progress. A methodical and painstaking worker, Max D was well suited for this job and I could not be happier. Water Heaters Only won the lottery when hiring Max D. Therefore, I will happily recommend both Max D and Water Heaters Only to my condo neighbors, friends, and family as this In Business since 1968, 5 stars rated, Professional, Dependable, Affordable, Water Heaters Only company has met their well-earned reputation along with my loyalty.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Yana C.
Feb 17, 2022
WOW, fantastic feedback! We just loved it! Thank you so much for taking the time to tell about your experience with our awesome technician Max. It's so great to know that our valued customers appreciate our highly trained technicians, as we do. Knowing that they represent our company in the field to the same standards we set 54 years ago, is truly rewarding. Thank you for putting your trust in Water Heaters Only, Inc. after first shopping around and for the 5 Stars!
- Gary G.Corona, CA15281115Nov 22, 2020
Brad came to our home after a major SNAFU with American Home Shield.
AHSs plumber (?) (PLYMWR) would install one, a week later. Their excuse was they got the Purchase Order Friday noon and their supplier closes over the weekend! Our heater I shut off the water heater 11/17 due to leaking.
AHS after calling numerous calls finally said they'd reimburse me for the install if I found a suitable plumber.
I DID, not some 1star plumber! I called Water Heaters Only.
Brad installed the water heater and did a stellar job! He installed it properly and to current building code(s).
We had a functional water heater in less than 24hrs!!! Hooray for WHO
BOOOOO to American Home Shield and their plumber plymwr plumber.
My Yelp review to follow for themHelpful 3Thanks 0Love this 1Oh no 0Business owner information
Yana C.
Nov 23, 2020
Oh, that sounds so frustrating! We were absolutely happy to provide you with our 5 Star service and get you back in hot water fast! Thank you for your feedback and for giving us the opportunity to service your water heater replacement needs.
- Bob I.San Clemente, CA017Aug 6, 2020
Mike provided us with a quote better than the others we received so we made an appointment. He arrived the next day and completed his work faster than estimated.
HIGHLY RECOMMEND!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Yana C.
Aug 13, 2020
Awesome, thank you so much! We were happy to save you money and get you back in hot water quickly. Thank you for the opportunity to service your water heater needs.