Review Highlights
“It's so refreshing to feel taken care of after such a stressful day and Carson certainly made sure of that.” in 2 reviews
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Overall rating
70 reviews
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- Lillie T.Redlands, CA04May 25, 2017
Very thankful for Katie at Walgreens!! Needed to get passport photos taken super last minute and she let me come late at night and took care of it for me. She is a life saver & deserves 5 stars!
Helpful 0Thanks 0Love this 0Oh no 0 - Valerie M.Yucaipa, CA228434Feb 16, 2024
Good service good sales and cystomercreward program. My go to in a hurry. Always clean and organized and open 24 hours
Helpful 0Thanks 0Love this 0Oh no 0 - Julian R.Yucaipa, CA03Apr 8, 2024
Only reason I continue coming here is for Carson & Marnice. They both ROCK & make every visit worth it. Although I haven't seen either of them the last 2 times I was in. Hope they didn't quit cause then I'll have to quit going there.
Helpful 0Thanks 0Love this 0Oh no 0 - Elizabeth L.CA, CA02Mar 9, 2024
Not opened 24 hours, came in at 10:40ish pm to get my kid Benadryl after an urgent care visit, and as I was looking, this staff member named Robert with w/a horrible pony tail walked up to me in the aisle and said "if you wanna buy anything now is the time to go, we are closing man" I then said "okay one more second", he then replied in an aggressive tone with "no more seconds, you need to leave!". How absolutely unprofessional and when I stated "your website states you're opened 24 hours", he then replied "I can't control the times the internet has man"... well Robert... actually you can, and so can your manager, and so can cooperate. Did NOT buy anything, nor will I ever buy anything from this crappy Walgreens again.
Helpful 0Thanks 0Love this 0Oh no 0 - Matt G.Yucaipa, CA4527Feb 27, 2024
These people are very rude and very slow. When you talk to him it's like you're bothering them. I will now start to go to the pharmacy at the bottom of the boulevard. That pharmacy is extremely helpful and extremely nice.
Helpful 1Thanks 1Love this 1Oh no 0 - Hailey S.Riverside, CA03Feb 29, 2024
I have been coming to this Walgreens since 2018 & they absolute worst customer service now. The people speak to you like you're a bother to them. They refused to unload a shipment for a DoorDash order I had placed and said to come back later when the totes are unloaded. So I come back again & they still claim they do not have any and refuse to look. The website states they have "many in stock" and I could order for pickup but these people are just LAZY and RUDE. Disgusting.
Helpful 0Thanks 0Love this 0Oh no 0 - Salena A.Yucaipa, CA535612Apr 5, 2023
****REGARDING PHARMACY****
The staff at the pharmacy is VERY nice, however, they are severely understaffed, and it takes FOREVER for them to get your prescription. One car in front of me, that had already been there, and it took 33 minutes for that car, and myself to be helped. 4 cars behind me, two ended up leaving.
After asking me who I was picking up for, took LITERALLY 10 minutes to come back to the window with my prescription, that had been ready for 4 days, BECAUSE every time I try to pick it up I end up having to leave because it's over 45 minutes, and still 2/5 people in front of me.
No matter the time, or the day it's ALWAYS like this. If they're that busy, then then need to hire more staff! PERIOD!! And I could see in the window and there were at least 6 people standing inside waiting.
This is RIDICULOUS!
Again, the staff is always nice, but these wait times are out of control!Helpful 0Thanks 0Love this 0Oh no 0 - Tracie P.Yucaipa, CA351512Sep 14, 2023
Don't get your prescriptions filled here. This is the slowest service I have ever gotten at a pharmacy and the pharmacy techs are so rude. I've been getting my prescription filled here for a couple months but I am switching it back to my other pharmacy and I'm never coming here again.
Helpful 1Thanks 0Love this 1Oh no 0 - Ashley P.Yucaipa, CA312Sep 26, 2023
After several hours in the urgent care I headed over to this location to pick up a prescription for my son. I came just before closing and was greeted by the kindest employee. It's so refreshing to feel taken care of after such a stressful day and Carson certainly made sure of that. Bouncing between counter and drive up, alone I might add, she made sure I left with my son's prescription that night. By the time I left it was well after closing. Thank you Carson for such a pleasant experience!
Helpful 0Thanks 0Love this 0Oh no 0 - 28026361778Mar 18, 2021
Getting there:
This Walgreens is really convenient since its right off the main road. The parking lot isn't too big, but I don't imagine Walgreens gets crowded.
Experience:
I usually run in and out of this Walgreens, I've never went there to shop around. Normally if I need to grab something they always have it and most of the time it more expensive then if I bought it from a department store. This location doesn't get really crowded so it's a nice in and out place.Helpful 11Thanks 0Love this 10Oh no 0 - Taylor S.Beaumont, CA163135Jan 5, 2023
I'm making a complaint about the lines associated with this facility for the pharmacy. Both inside and out, there was an extremely long line (upwards of an hour of waiting, from 5th in line). I understand there are "staffing shortages" but with how much these companies make maybe you could afford to pay people more so your business thrives instead of continues to get crappy reviews. I feel for the lady working by herself, she was very nice. Come to find out we got a call the prescription was ready and after waiting that entire time, it was not. Waste of time, screaming baby in car, poor pharmacist by herself.
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