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- Leon B.Post Falls, ID01Jan 2, 2024
Great customer service staff is very professional and helpful a no hassle to apply and a pleasure to deal with
Helpful 0Thanks 0Love this 0Oh no 0 - Dabest L.Seattle, WA01Apr 19, 2024
they were fast and friendly with helping me get my title loan thanks for you help and honesty
Helpful 0Thanks 0Love this 0Oh no 0 - nate c.Kirkland, WA03840Oct 10, 2022
I got a title loan here when I was in a pinch. I feel good about the loan I got and how it was handled with them. Satara was really helpful and a pleasure to deal with. Courteous and professional. I was in a fatal car wreck in the vehicle that was loaned on and they were very helpful and understanding about it. They are not just evil loan sharks. But real human beings. I recommend this location. I drove there from Eastern Washington to get the loan as this location was recommended from a friend. It was worth the trip and I'm glad I got the loan bc they came through for me when I needed them. A+ service. Great job Northwest Title Loans!
Helpful 1Thanks 0Love this 0Oh no 0 - Trina L.Seattle, WA01Apr 3, 2023
Cat at Northwest title loans has great customer service and she works with me even if I'm a little late. I love Northwest title loans
Helpful 0Thanks 0Love this 0Oh no 0 - Tamee L.Spokane Valley, WA3323Oct 26, 2019
Ciera was extremely nice. She was knowledgeable and new how to explain it so we can understand the loan process. She was professional yet approachable. It took us maybe 30 minutes to go through the initial process. She explained we could also pay our loan on-line. Great Job Ciera!
Helpful 0Thanks 0Love this 0Oh no 0 - Tommy S.Spokane, WA01Mar 26, 2015First to Review
This place is horrible! The manager Leanne is dishonest, unethical and rude. I went in to pay off a loan on my truck and gave them one thousand dollars of my money. They in return handed me my contact with them for my truck that was stamped PAID and dated. I received the wrong title in the mail and when I went in to fix the mistake I was blackmailed by Leanne the manager saying that yes they did make a mistake but they were not going to fix this problem because I had fallen behind on my other loan. Essentially holding my truck title hostage (that I paid off by the way with proof!) until the other loan is paid in full which in pretty sure is illegal. DO NOT TRUST Northwest Title Loans especially Leanne the manager. They are liars and thieves! Don't be fooled like I was.
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