Victor O'Neill Studios

We made an in-studio portrait appointment because our son has autism, apraxia (a motor control disorder), and sensory issues, so Picture Day in a loud school gym or other large space with multiple flashes going off simultaneously is like sensory Vietnam for him.

It was the day before Thanksgiving, in the evening before they closed, so we arrived early for the appointment (hoping not to be the last pics they had to take before end of day). Studio was spacious, clean, well-appointed. Parking was plentiful and right out front.

First, I must commend the photographer; she was exceptional. She even double-checked and said if we didn't mind waiting a week or two for color correction/editing, she could take the pics without a flash. Oh what a godsend!! Not one pic was he anticipating the flash or squinting, cutting down on time and keeping his patience up as we got a few contenders from which to choose. She was quick on the shutter, which was essential to getting a good shot. She took easily 2-3 dozen pics, trying in earnest to get one in which all the stars aligned--eyes looking toward the camera, body facing forward, hands not on or near his face, and the rare still shot when he's not in a constant state of motion. It's a tall order, and she managed to get 3-4 good poses and allowed me to choose which one I liked best online after they had a chance to be edited. I couldn't have been more pleased with all of the accommodations they made for us.

The young woman who greeted and coordinated all of the students/parents coming in for their appointments was very personable and helped us get a school ID right then and there, even printing out two cards for us!

I highly recommend this studio and this Chantilly location for excellent customer care, quality service, and true patience and understanding of those with special needs. I hope they're the photography vendor for the next 3 years he'll be in high school, because we will go this route every time to ensure great yearbook and family photos.

I ordered senior pictures on March 14 and have not received my order as of this date. The studio was contacted in March about my order. And I was told its in the mail. I called again and I believe her name was Emma at x600 she said she put another request in to reprint the pictures. She said it would take up to 15 business days to get this order. She could not expedite the order (have them sent overnight). When I asked to speak to a manager she first said they were not available then said they were in a meeting. How unprofessional can you be? For someone to spend $300 dollars for senior pictures they expect to get them. You should make ever effort to accommodate the customer. Why would your representative ask me to cancel my order. Totally ridiculous. I will be finding a number for corporate to let them know of my dissatisfaction with your company.

If anyone would ask me about purchasing pictures from your company I will tell them to find another company who will take ownership and a company who would go out of there way to make the customer feel like they are concerned and will make any effort possible to make a senior special their last year of high school.

I also inquired about my other daughter's sports pictures, they said that order was sent out April 2, never received. Well today, I received my daughters sports pictures overnight today. ​​

I recently sat for a professional photo shoot at VOS Chantilly with Melanie and Kimberly. From my first phone call, to a prompt return phone call-email/digital intake, this was an efficient experience. Fun, too. The studio is vibrant, well-run, and the team is focused on getting the shot without being indulgent in terms of time and energy. Confident recommend for busy professionals!

Victor O'Neill Studios is absolutely amazing to work with. I run the yearbook at a local school and this was my first year doing it. Victor O'Neill Studios made everything so easy. They are great at communication and flexibility, and you can tell that they truly care about getting the quality photos that you want or need. I was definitely learning on the job this year and everyone I worked with was so patient and kind and willing to help out in any way they could. Thank you all so much for everything you do. I look forward to working with you all for more years to come!

Go anywhere else for senior photos!! The quality is the same for typical school pictures, but the price is 10x higher. What really put me over the edge was seeing that the photos arrived to me in sheets, meaning I have to cut out all of the wallets and separate all of the photos myself with a pair of scissors. This is a very unprofessionally run studio that got lucky enough to secure contracts with several area high schools. I was completely shocked by the very poor quality by this studio.

You will pay less and get MUCH higher quality if you go to a private photographer for your senior's photo shoot. My son hates the pictures and has refused to give them out. He doesn't even want them in his announcements. Also, the idiot photographer insisted that the kids do cap and gown photos BEFORE their casual photos, so their hair was destroyed. if you are taking photographs of teenagers, the hair is very, very important!

Do yourself--and your senior--a favor and choose anywhere else!

Here is how this studio scams you. Step one, they get the school to endorse them. Next they take their studio on a road show to the school and get the kids excited to sign up for senior picture appointments with multiple emails. Next, your kids sign up and takes the pictures. BTW, these are below the industry standard as far as quality and the photographers rush your kids along like cattle. Final step Bam!! They show you their pricing and nickel and dime you for edits. The prices are outlandish but now you're kinda stuck because you just thought you completed a fairly substantial task with your child and you don't really want to repeat. Congrats Parents! You've been scammed!!! I'm so disappointed with my Son's school and this lousy studio scam

So the senior pictures are exorbitantly priced. Ok, we figured out how to spend less than $150 and got a magnet, a social media resolution download, and a composite with three of the best pictures on thick cardboard. Fast forward a couple of months, and my son decides he'd like to order an additional social media resolution download. This is labeled as an "add-on" on the website, grayed out unless you're ordering a lot more, but I assure him that of course they will let us order an additional $20 photo, especially one that literally costs them nothing, since we already ordered a package and they want our business. That was incorrect. They refused to accommodate us and instead pretended they were, responding to my inquiry: "No problem! Please Use this code for 40% off your next order." When I emailed again (and then called) to clarify that the option for the $20 download was of course still grayed out, I was informed that the coupon was for me to use for the high-resolution option, $95 full price (really, for a single digital download?!), but hey, 40% off! And, she explained, it's a fundraiser for the school! Major customer service FAIL.

Horrible Experience: Photographer AND Shoot!!

I'd give zero stars if I could. My daughters Senior pictures were horrible not just on the first set BUT for the final second re-takes. The photographer provided no creative direction nor did he position her or frame her shots. It all felt super awkward for according to her...... And stressful for me as a parent wanting everything to be "perfect" for her graduation.
I received her photos yesterday, and I am appalled (especially with the money I spent as a single parent) but certainly not surprised. Most, if not all, images were out of focus. If in focus, images were framed or cropped poorly.- Very Unprofessional!
I've reached out and have yet to receive a call back.
I paid a lot of money for an awkward and stressful session for my daughter and I, and ended up with literally zero images that are usable. To top it off, I experienced the worst customer service. It's completely infuriating and the school should think again before using them.

Victor O'Neill Studios took my daughter's school photos. I was pleasantly surprised at how well her photo turned out. The image was vibrant and looked professionally done. Thank you for the amazing photo and lasting memory!

Bonnie Wiley is SUPERB, OUTSTANDING and there are not enough words to describe the way Bonnie does her work. She goes above and beyond and gives a whole new definition to customer service. I thoroughly enjoy working with her!