Universal Care Home Health Agency

The teacher is not very helpful at all don't even know how they are still allowed to operate. This only helps if you have prior experience but if you are brand new don't expect to learn much. Been here and the teacher threatened us to not allow us to take the tests even thought he's not helping us. Usually goes on off health care worker rants. They also have a Spanish class that very very neglected. He doesn't even translate well to the people who speak Spanish. They do allow payments and the teacher says over 90% pass the class but I have no idea how. They also went a week without any toilet paper for us in the classrooms. I am worried I won't pass my school and the pometric licensing. I would stay away from this "school"

Sly has a very unique teaching method and strategy, but it is very effective. He is dedicated to ensuring his students not only know the material, but are prepared for their state exam. I'm super glad to have had the opportunity to be a part of his class.

I don't know who in the world would give this place a positive review. My time there was miserable and stressful. The instructor is totally unprofessional. No doubt that he knows his stuff, but his teaching methods are sloppy. A lot of things we were tested on weren't even in our CNA book, just your best educated guess. The instructor can be very rude, intimidating, and condescending. If you do not have a background in caregiving then this is not the place for you; you blow by the subjects fast. I'd recommend CNM which is more in depth with nicer instructors that don't insult you (per my coworkers), and it's half the price. When you get to the skills sessions, you're expected to perform the skills perfectly right off the bat when you've had minimal instruction. We literally watched the skills videos once (in class) and were expected to study notes on the skills at home, and then perform the skills perfectly in class after briefly watching the videos. It's much different to watch a video, or read instructions on how to do a skill, then actually perform the skill the first couple of times. You are unable to practice the majority of these skills at home due to lack of equipment. God forbid you make a mistake, you will be yelled at, humiliated in front of others, and told to sit down. If you don't have a thick skin, move on.The instructor should be showing you how to perform each of the skills, walking you through the skill, and helping you when you get stuck at a certain point, not embarrassing you. It's a learning experience and will take lots of practice. You have to look up the CNA skills on YouTube if you want to gain understanding. The morning class fairs better than the evening class, most of the time you're allowed to leave early in the evening and lose out on practice time and video time.

Teacher was hardly there and when he was he left early or he had his seven kids running around the building. he actually falls asleep on the couch during the class. DO NOT RECOMMEND!!! SAVE YOUR MONEY GO TO A TEACHER WHO IS GOING TO ACTUALLY TEACH YOU SOMETHING.