Review Highlights
“I moved 2 hours away about 5 years ago and have tried endless salons looking for a "Kim" nearby and no one even comes close.” in 9 reviews
“Tai does an amazing job with acrylics and Kim is hands down the best at manicures and waxing.” in 6 reviews
“After 30 minutes (yes, my nails needed that time), I walked out of there with one pretty good pedicure.” in 36 reviews
Location & Hours
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Amenities and More
About the Business
A word of honor: Customer who are picky please do not call here. We are have a right to refuse your services. hahaha....
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Recommended Reviews
Overall rating
168 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Reagan T.Anchorage, AK073Apr 24, 2023
I got a full set and they were rushed. They didn't push back the cuticles at all and they look cheap. Took way too much length off and overall not a great product. I showed a reference photo and they got no where close, disappointing.
Helpful 0Thanks 1Love this 0Oh no 0 - R. G.Cathedral City, CA05Oct 14, 2023
Very clean
Nice soft music
Amy is great
Will be back..!!
They are very sweet and patient here.Helpful 0Thanks 0Love this 0Oh no 0 - Madison R.Sunnyside, WA813Apr 25, 2023
I went in for a gel pedicure today. While the nail tech was removing the old gel polish with an electric file they filed through actual nail bed (not the cuticle, the actual nail bed....). My nail bed was in a lot of pain and started bleeding. I understand accidents happen so I asked that nail tech to not touch that toe and just do the pedicure on the other nails. They ended up putting nail glue directly in the open wound of my nail bed and continuing the pedicure. My nail is still in pain hours after my appointment and I am now worried about possible infection as the gel polish was put right on top of the drilled off nail.
The actually gel application was good, but I can't get over having my nail bed drilled off....Helpful 1Thanks 0Love this 0Oh no 0 - Jul 26, 2022
The girls that work there are sweet! Their work is great but everything has to be scheduled through the owner & The owner, she's definitely a piece of work! She's rude & theres bern a few times when I'm at the light or even parking & she's calling to see where I'm at, the last time I went the lady that helped me asked where have I been? I told her that the owner answered & said they were too busy, the lady just stayed quiet; mind you I called like a Tuesday:Wednesday & she said they were too busy, she did not care to fit me in. I'm definitely not going where I'm not wanted!
Customer service is a must! The owner & husband are not accommodating whatsoever!Helpful 0Thanks 0Love this 0Oh no 0 - Monique M.Cathedral City, CA023May 10, 2023
Disappointed & not satisfied with how my nail turned out. It can be better. The nail polish was almost out so there's barely any coat and it's dry. It got a little busy so they were also rushed..
Helpful 0Thanks 0Love this 0Oh no 2 - Susan P.Rancho Mirage, CA1272Oct 2, 2022
Zero stars!!!
I was treated very rudely by United Nails. I was given the phone number by my former technician, who moved out of the area along with the recommended new technician and her contact info.
I first called the salon but at 11am on a Thursday morning, no answer. I then called the technician to book an appointment.
I walk in and was curtly greeted with "May I help you"? I explained that I have an appointment with the technician that I made directly with her.
This was their rude response...
"You must make an appointment by calling the shop, and motioned to the door as if to usher me out. I didnt even get an opportunity to explain.
Needless to say, I WILL NOT be back.
Customer service is certainly out the window at this salon!Helpful 0Thanks 0Love this 0Oh no 0 - Patti A.Seattle, WA3456217Mar 13, 2023
Cute shop, very good prices, and Tina gave me the best mani/pedi I've had in a long time! So I had her wax my eyebrows too and she did a great job! I'm only in Palm Springs a couple times per year but I'll be back to United Nails when I'm here!
Helpful 0Thanks 0Love this 0Oh no 0 - Ithzeel S.Cathedral City, CA0132Dec 28, 2022
Love My Nails!! Kim was amazing, professional, and quick! They came out perfect. And her husband is always so attentive of the clients. Great experience and phenomenal service
Helpful 0Thanks 0Love this 0Oh no 0 - Sarah V.Cathedral City, CA44668Mar 29, 2022Updated review
Very nice they were able to fit me in to get a mani and pedicure before I went to work. Always very nice and accommodating. The staff always does a great job and they are very clean as well.
Helpful 0Thanks 0Love this 0Oh no 0Feb 6, 2019Previous reviewBest nail place in the desert! Highly recommend. Owners and staff all very nice. I don't know what the bad reviews are even talking about I've been going to United for years and have never had a bad experience. If they make a mistake they will gladly fix it. Their prices are very affordable for the amazing job they do. It is a very clean place as well.
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