U-Haul Neighborhood Dealer

I have rented here several times the managers always late, he was 15 minutes late today so by the time I got my truck it was 930 there was someone else in front of me, I had called corporate to complain, when I droped the truck off that afternoon the manager confronted me and said I had only rented there one other time which was not true it's been a total of four times over the last two years, and he informed me that he would start opening up at 9:30 instead of nine and I wouldn't have to worry about him being late anymore? Really I was a skillet with the excellent customer service he was providing ?

Then to add insult to injury His manager called insulted me and told me that I needed to take my business elsewhere and started to argue with me dumbfounding! Lesson learned when you have a complaint don't call U-Haul because they turn you into the manager and then the regional manager calls and insults you for complaining.