U-Frame-It

U-Frame it did an amazing job framing my piece for a gallerey exhibit. The beautiful no glare glass, the simple, elegant black frame allowed my art work to shine through.
Excellent service, helpful and high quality.
I absolutely reccomend going there

I had a great experience at U-Frame-It in Ballard. I stopped in during lunch to drop off a framed certificate with cracked glass, expecting to have it take a few days and I would pick it up. To my surprise, they were able to make the repair immediately while I waited! Excellent work and nice people.

Coming up on my 5th year anniversary I wanted to make sure to get something special. I had two choices, wood or silverware. Since my wife loves her current silverware set, it's from her grandfather, I chose wood. I wanted something nice that she related to so I found a great piece of art on etsy that was engraved in wood.
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When I got the piece it was nice but didn't give off the right vibe. So I headed here to get it framed, I figured that would give it the extra bit I felt it needed. I was helped by a wonderful lady, and now looking through the receipts I can't find her name, that listened to what I wanted and made amazing suggestions. She was right on the money with what she brought out to accompany the piece. Some of the things she had to order but I had been wise enough to come early and had the time to wait.

Today I took my wife up to Ballard under the guise that I needed to pick something up. We stopped by and they brought out the piece wrapped in paper. I had my wife open it and wished her a Happy Anniversary. The piece was so much better with the work U Frame It did and helped take her by surprise. I was even able to get my wife to pose for a picture with it (she dislikes taking pictures). Thank you for helping make my gift to her so much more special.

I drive all the way across town (after trying the U Village location which was inexplicably closed with a sign to go to this location) only to find out that they no longer have the same day "u-frame" it service. They explained they bought the name but apparently think it is still accurate advertising and didn't seem to think it was a problem. There was another customer there at the same time who also came in to use that service and left disappointed.

UPDATE:

A new girl Sarah works there now and she is GREAT, wonderful customer service!!! I hope it rubs off on the others.

ORIGINAL POSTt:

I have found mounting and framing fascinating and I have always
wanted to see the construction process. So we checked out "U-Frame it" in Ballard.

From a HUGE selection you pick the style of frames, the mat color, they do all the measuring and cutting, and you put it together with their instruction & supplies.

Price seemed comparable to other framing I had done in the past. They will frame it for you but there is a 10 day to 2 week turn around or they knock off $20.00 if you do it yourself.

We went on a Saturday so I suggest finding a less busy time to construct your project.

This staff doesn't multi task customers very well. All the customers who walked in to the store looked around with "Who works here face?"

The staff just needs to say "HI, be right with you." But they don't acknowledge you until YOU say something, which makes them seem a bit bitchy. But once they DO get around to you they are helpful, so be patient.

If the staff could have been friendlier I would have gave it 5 stars.

Go to their website to get a 20% off coupon and do try out U-Frame It in Ballard.

Extremely professional and friendly service. Spent time helping me pick out just the right frame, respectful of budget, and very patient. Pictures came out stunning!

Incredibly helpful staff who know their stuff. We went in thinking that fixing our frames and glass was going to be a big effort (time and cost). However, within minutes we were out of their with fixed pieces and blown-away expectations.

Incredibly poor customer service. Was this location taken over by someone else? I've been helped in the past, spent lots of money and been given such great service, working with me and my art framing needs. Today was not good. Extremely expensive quote, leading to believe they were too lazy or uninterested to take on my job. Will never come here again.

I cannot say enough good about U Frame It in Ballard, but I will try. I feel uniquely qualified to comment on the place because I'm there about twice a month -- I own a vintage gift shop and always seem to need to frame something or use the shop tools available at U Frame It.
Although the physical resources of the shop are great, what makes the place great is its staff. I seem to end up working most often with Karol (the manager) and Chloe, both of whom are careful, helpful, and knowledgeable about the work they do. Karol, in particular, has TONS of experience and is an artist herself, so she knows what needs to be done and, importantly for me, when to leave antiques and vintage items alone! She also has been extremely helpful in her suggestions regarding colors and styles to use in framing. And on top of all that, she's bright, funny, and we always seem to end up in interesting conversation while we work.

Chloe, too, is greatly invested in what she's doing and has helped me with difficult jobs many times. She's precise and really wants every piece to turn out well. Although she has not worked in the shop nearly as long, she clearly knows what she's doing, which is so cool, because framing is not nearly as easy as it looks. Honestly, you cannot imagine all the things that can go wrong, but whenever I get upset and think that something is irreparable or that I've totally screwed up the job, Chloe thinks of a good way to fix it. And she stays calm, which I so appreciate.

I'll stop now because I'm embarrassing these people, but I'll end by saying that you should not hesitate for a minute to visit this marvelous little shop, and when you leave with your wonderfully framed piece of artwork -- which looks 20 million times better than it did when you walked in the door -- you will find yourself looking forward greatly to the next time you need the help of Karol, Chloe, Lucas, Cameron, and the other well trained workers at U Frame It in Ballard.

Later, guys.

Great service. Very friendly and easy to work with. Framing is an art and these people are artists in that craft. Go check them out if you need something done.