Theresa's Alterations

Finding something ready to wear almost never happens with me, so begins the process getting hems and sleeve lengths shortened. After Yelping, I came across Theresa's since it is pretty close to where I live and shop.

This search was a win! My wait to be served was minimal. I would try on every garment and after each fitting she would come in to make her markings and ensure I was happy with how it looked. Stuff like this I do not want to rush and I certainly did not experience that during my visit. The pricing was a bit more than what I used to pay, but still quite fair. More importantly, the results... spot on! Everything looks great and I could not be happier!

When it comes time to do have alterations done, I will gladly come back!

Sometimes you have to buy your right to complain.

When you are charged $64 to replace two zippers, you have bought your right to complain....

....and as of this review, I haven't picked up my items yet. So I await with "bated breath..." to examine the quality of my newly fixed jackets.

My Mother has sewn all her adult life. I don't have the privilege of her services because she lives 400 miles north of where I live. If my Mother had fixed my jackets I would have paid her $1000 for it. But that's my Mother....

.....and that is also my point.

Clothing is more expensive than ever. I get it. People are keeping what they have longer. Folks are getting married. Ladies are getting dresses altered. Suits are too....

....and that's just the Ladies. I have NO idea what guys are doing.

(....Sorry for the "smartassery", I'm just trying to maintain current and proper communication in today's society...).

Businesses should never take advantage of their customers. When you small a rat, it's exactly what you smell. I will never return to this business again. The principal thesis of their working model for their business is preditorial....

....AVOID this place.....PERIOD.

Reviews for tailors near me seem middling at best, so I went out of my way to this place, because these at least seemed somewhat promising.

Boy was I wrong. I brought a pair of new suit pants in a week ago that I needed altered for an upcoming event. When I arrived, two employees were vacuuming the rear of the store, so I did as a sign said & went into the dressing room to put on the pants & ready them for measurement.

When I had them on, I went out & somehow startled the woman behind the counter, who apparently didn't see me enter, so I explained I just did what the sign said & that was that. I told her I wanted the pants to have the traditional cuff.

I said this twice. My request appears on the receipt.

I went back this morning to collect them. Found they were hemmed, but not cuffed. What the hell? Do they not know what "cuffed" means? Do they just do whatever the fuck they want here? What good is a quick turnaround time if they don't do what you ask them to do?

First & last time I'll be at this place. So disappointing.

First of all, I would like to say that I do not understand the volume of 1-star reviews on Yelp. Let that be your takeaway off the bat. I was in a rush to get a custom outfit altered within a week and I was worried that it would take up to 3 weeks at other tailors being a specialty item. I had also recently got in some secondhand vintage garments that needed several types of repairs. I explained what I was looking to have done with the lot of 5 and I believe I got my money's worth for $130. I called a few business days after dropping them off to see if I could change the pickup day ahead 1 day, even if I would be charged--it was already done. All the repairs and alterations were done with professional blind stitches on the hems and the repairs made all the garments look factory. I had a pair of vintage Levi's that had a back tab that was intact but the stitching was coming undone; Theresa's was able to match the color of the thread to mend it + double stitch the seam allowance so it doesn't fold and tear any more. I would recommend anyone taking your old jeans there and explaining that you want it on the original seam repaired and/or reinforced, you won't regret it. If you know exactly what you want and have basic knowledge about garment construction terminology and fit, I would recommend trying Theresa's out. Many other tailors will attach bogus fees for higher end, specialty, and quick turnaround garments.

I went in for a simple dress to be hemmed. The staff was not welcoming at all. I waited in the room for about 20 minutes before anyone came to see if I was ready. I got to the front and was told it would 75.00 to get the dress. This was crazy to me to charge that amount of money to hem a dress that did not even cost that much. Needless to say I left!!

I had a bridesmaid dress altered here about a week before I needed it for a wedding. Everyone I interacted with was very kind and accommodating. The woman who had me try on the dress to mark for adjustments asked lots of great questions and asked my preference for length while showing me both options in the mirror.

The dress was done ahead of schedule and came out perfect. They even steamed it so I wouldn't have to the day of the event. I thought the price for work was fair - especially for such a quick turn around. I will definitely be coming back for future tailoring.

Thanks again!

My wedding dress needed just a bit of alterations. Once I step foot into Theresa's I was greeted by the most friendly staff at the front desk, the alterations part was very quick, I didn't have to change much but shorten the straps and add a bustle. When I asked her if I needed to shorten the front of the dress, she gave me a honest answer- asked me to walk around the shop and saw that the length was perfect- instead of saying yes and adding more to my alterations bill. In the end it came back pretty fast and the price was very reasonable. I honestly feel that if I ever need jeans or pants shortened this will be my new go-to place.

I would recommend Theresa's Alterations for all your tailoring needs! Theresa is extremely kind and will work with you to make sure your garment is fitting how you like it. She has transparent pricing and is upfront if it will cost more due to the material. My garment was ready on time and it was wrapped very nicely!

The ladies that work in this store are rude. I was chided twice for things they failed to tell me/give me: I was told to go into one of the two alteration rooms and put on my dress. I waited and waited, and finally the woman from the front counter comes in and snaps at me that the door must be opened when I'm ready. That would have been nice to know before I went in! When I picked up my dress (a week later for a basic inch and a half hem - I sure didn't receive 2 or 3 day turn around as some of these reviews suggest), I gave my name at the counter just like the lady in front of me had done, and the counter woman insists on a pink receipt from me which they never gave to me in the first place. I was given a small white credit card receipt. The woman shakes her head at me and grumbles about people not bringing in their pink tickets. I don't care how good they are, or if they can work miracles with material, I won't be back. Politeness goes a long way toward customer loyalty.

They are by far my go to place for alterations! They helped me out when I was in a pinch with my and my daughters dresses for my stepdaughter wedding. They do such great work and I'm very happy!