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Review Highlights
“Martin explained it would greatly improve my quality of life and overall posture.” in 4 reviews
“Axon and the price was the answer to my prayers!” in 4 reviews
“I felt better after the first adjustment and after a few visits I was pain free.” in 2 reviews
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About the Business
Business owner information
Dr. Chris A.
Welcome to The Joint Chiropractic - Buford Mall of Georgia. As your local chiropractor in Buford, we invite you to join the millions of Americans who have not only found relief from back pain, but also a pathway to wellness with chiropractic's natural, drug-free approach to healthcare. How We Can Help Whether you are familiar with chiropractic care or this is your first time, you can expect your visit to The Joint to be new and different from any healthcare experience you've had before. Perhaps even life-changing. Here is a quick and easy way to see what makes The Joint Chiropractic the perfect destination: Conveniently Located Open Nights & Weekends No Appointment required No Insurance Hassles / Requirements Affordable Personalized Care Plans Care at The Joint offers you and your family a quality, affordable, convenient and accessible healthcare solution. Chiropractic assists in eliminating and relieving the days of shoulder, neck and back pain as well as many other symptoms you may be experiencing. So whatever your ailments may be, visit our Buford Mall of Georgia chiropractic office, because your overall health is our business. And remember, you never need an appointment to visit The Joint so stop in when it is convenient for you. See you soon.
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Overall rating
19 reviews
5 stars
4 stars
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2 stars
1 star
- Nicole P.GA, GA28113107Dec 18, 2022
I was very pleased to be able to be seen on a Sunday afternoon, with very little notice. I've been having some tingling in my right arm and thought I had a possible nerve impingement... maybe an adjustment would help it. This was my first adjustment and the experience was very satisfactory. Both Dorothy and Dr. Martin were extremely friendly and welcoming. They both eased my concerns about being adjusted and made sure I felt comfortable during the entire process. Possible room for improvement would be honoring the coupon that yelp prompted me with after checking in with the yelp app. I'm not going to count this against them, as I understand that all establishments honor all coupons. But it would've been nice for it to be used.
I will definitely be back for future adjustments. I plan to come for the next two months, as Dr. Martin explained it would greatly improve my quality of life and overall posture. I will be posting an update after my two months has been completed.Helpful 0Thanks 0Love this 0Oh no 0 - Alexis L.Dacula, GA046Mar 19, 2023Updated review
1 came here because I had neck pains and Dr. Martin was amazing. My third visit they let me know he no longer works there. And the following doctor who adjusted me was Dr. Ceja. I walked out with extreme pain in my ribs and am so disappointed in trusting these workers to know how to help me. She didn't look at my profile at all to see what preconditions I came in with or how the previous chiropractors worked on me. She went right into cracking my back and neck. Please do no trust just anyone here to help you with what you need done.... They then tell me to reach out so they can fix this issue. And after calling multiple times I am told they can't do anything. Nor reimburse the money spent here on their "licensed doctors" who obviously are incorrectly adjusting people.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Customer Service
Mar 17, 2023
Hi Alexis,
We are very sorry to read about your experience. All of our doctors are licensed Doctors of Chiropractic trained and certified to provide expert care. Your health is our number one priority.
Due to the nature of what you're describing, this is not something that can adequately be addressed in a written response. We invite you to please email or call us to confirm the best way for management to get in touch. Thank you.
Yours In Health,
The Joint ChiropracticMar 11, 2023Previous reviewI came here because I had neck pains and Dr. Martin was amazing. My third visit they let me know he no longer works there. And the following doctor who adjusted me was Dr. Ceja. I walked out with extreme pain in my ribs and am so disappointed in trusting these workers to know how to help me. She didn't look at my profile at all to see what preconditions I came in with or how the previous chiropractors worked on me. She went right into cracking my back and neck. Please do no trust just anyone here to help you with what you need done.
- Kristie K.Dacula, GA982Jun 2, 2022
I'm a long time member of the joint chiropractic but I have only use this one in Buford about three times. I've had a different person every time and today I left scratching my head and with questions that they never really answered. For some reason they decided today that I needed to have a full body x-ray to make sure I don't have broken bones. This is because I told her about falling down the stairs a YEAR ago and how I suspect I broke my tailbone. Now there's nothing that you can do for a tail bone so I'm not really sure why she needs a full body scan for that. I was going to see them for my mid back discomfort... Something I've had for a long time. I've been going to this place because they're affordable and they don't require these things normally. However, I do not think I'll be returning to this location. Also, as a general rule the staff have always been very friendly but this Dr. B person came across as rude when I asked her questions. And she refused to adjust me without the x-ray.
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Chris B.
Jun 6, 2022
Hi Kristie,
We are very sorry that we fell short of your expectations. As a Wellness Clinic, we focus on caring for individuals with the aches and pains of daily life, and do not possess the proper modalities to handle all cases.
If a condition appears that it may be outside of our scope of practice we do refer them to the appropriate health care providers for imaging. We always have our patient's best interests at heart and we do this for your safety and to ensure that you receive the appropriate care you need.
That said, we would appreciate the chance to fully address your experience and concerns and we greatly apologize that you felt that the doctor was being rude when they referred you for X-rays. Please email or call us to confirm the best way for management to contact you.
Best in Health,
The Joint Chiropractic - Tricia R.Windermere, FL52758Dec 21, 2020
I have just completed my first month going to The Joint and I love it. It is super convenient to pop in and get a quick adjustment and I can feel the benefits immediately. I highly recommend Dr. Jeremy Martin, D.C. It is so important to take care of your entire body and adding chiropractic care to my lifestyle along with making better choices when I eat and increasing my movement throughout the day has me headed in the right direction. Thank you!
Helpful 0Thanks 0Love this 1Oh no 0 - Soozie T.Lawrenceville, GA5539Jun 23, 2020
Dr. Axon is awesome!!!!! I have been to countless chiropractors over my lifetime. I'm picky. I want someone who is large and strong enough. I have had some weak adjustments in the past and some that are too rough. Dr. Axon and the price was the answer to my prayers! They offer a monthly package (4 visits a month) that's the price of one adjustment anywhere else! They also offer one-time adjustments for crazy cheap. No fluff. No x-rays. Just pop in & pop out (pun intended). ;)
Helpful 1Thanks 0Love this 1Oh no 0 - Rachel B.Jefferson, GA05241Jul 29, 2020
Dr. Axon changed my life!! I've had chronic lower back issues for over a year and my doctor just sends me off with prednisone and it gets better for a few weeks and then hurts again. I finally found myself hobbling in to The Joint in Buford. I felt better after the first adjustment and after a few visits I was pain free. I can't express my gratitude enough because it has truly been life changing for me.
Helpful 0Thanks 0Love this 0Oh no 0 - Retha G.Buford, GA454215Aug 14, 2020
The worst place. Did nothing for my pain or back. They seemed like they wanted to just sell me a membership. The chiropractor was very rude. She told me what she was going to do was going to cause me a lot of pain. I took a second to try and process what she was saying. I think I didn't respond to her fast enough so she told me to just get off of the table. That was the end of the session. I was shocked. She did nothing on my lower back. Can't believe I wasted my money here. How can people treat new customers like this?! She had zero customer service skills.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Claire H.
Aug 20, 2020
Hi Retha,
Thanks for your honest feedback. We are very sorry that you were unsatisfied by your adjustment. Our memberships allow for the best price on routine care that most patients need in order to fully address their areas of concern.
We pride ourselves in our exceptional service and attention to detail with our patients, and apologize that we fell short for you. Our licensed Doctors of Chiropractic are dedicated to providing you with the best care, and we would appreciate the chance to address your experience and make this right! Please, email or call to confirm the best way for management to get in touch!
Best in Health,
The Joint Chiropractic - Ray H.Greenville, SC04Jun 3, 2020
I have been a satisfied customer for several years and highly recommend them to take care of your issues. Never had to wait more than 10 minutes, most of the time I scan in and go back to a station and get ready!
This is the good thing, I travel and have been able to continue my adjustments in other states with the same quality as at home in Atlanta.Helpful 0Thanks 0Love this 0Oh no 0 - Ray H.Buford, GA0122Sep 26, 2020
All I can say is "This is the best Habit I have ever developed!" I feel one of my best decisions in life was joining this group and visiting them on a regular basis.
No matter which local state I work in I have managed to find "The Joint" and I have received satisfaction, all be it with some varying methods, from skilled professional hands. I can honestly say they keep me straight!!Helpful 0Thanks 0Love this 0Oh no 0 - Martina O.Lilburn, GA026Nov 14, 2021
Best place I have ever got adjusted by, Dr. Martin is an amazing doctor. Really recommend!!!
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