The Goodwill Store

    Claimed
    $ Thrift Stores
    Open9:00 AM - 6:00 PM

    Review Highlights

    Location & Hours

    Map

    1010 Harrison Ave

    Roxbury, MA 02119

    Mall St & Melnea Cass Blvd

    Mon

    • 9:00 AM - 6:00 PM

    Tue

    • 9:00 AM - 6:00 PM

    Wed

    • 9:00 AM - 6:00 PM

    Thu

    • 9:00 AM - 6:00 PM

    Open now

    Fri

    • 9:00 AM - 6:00 PM

    Sat

    • 9:00 AM - 6:00 PM

    Sun

    • Closed

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    Amenities and More

    Ask the Community

    • Q:

      Do they accept clothing donations/drop off?

      A:

      Hi - There is a attended donation center in the parking lot at 1010 Harrison Avenue where you can drop off donations. Thank you!

      James H., Business Employee 
      2 years ago 1 person found this helpful
    • Q:

      Do they pick up furniture?

      A:

      Hi Donna, we do not pick up furniture. You might try the Salvation Army. College Hunks also picks up furniture for a fee.

      James H., Business Employee 
      5 years ago

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    Overall rating

    67 reviews

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    • Photo of Rocky W.
      420
      373
      11672
      Dec 18, 2023

      Their parking lot that had been in construction for a year is finally open! On top of that, they also have street parking available. I've bought some nice dress shirts here that were good brands such as Express or J. Crew. Their men's section is bigger than most Goodwill stores.

      Of note, this Goodwill is open on Sundays while most Goodwills aren't. They have a colored tag that changes every Friday that gets a 50% discount if your item has the same colored tag. Overall, the clothes here are a good value for the price you're paying with most items being less than $10, sometimes $5.

      Unlike other reviews, I've personally never had any problems with the staff.

      Helpful 1
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    • Photo of Naama S.
      Naama S.
      Midtown West, New York, NY
      0
      2
      2
      Sep 27, 2023

      Amazing, tons of racks to choose from, a lot of furniture too. Got 14 pieces with my family for 40$.

      Also found a pink flask for a dollar
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    • Photo of Molly B.
      Molly B.
      Boston, MA
      274
      17
      3
      Mar 2, 2023
      Updated review

      From 2021: I was in yesterday and staff were extremely rude to me. I was followed around the store, yelled at for things I didn't even do (they accused me of putting clothes back in the wrong spot), and staff stood way too close to me and just stared at me. I was very uncomfortable and upset by my experience. One store employee was particularly rude to me and I felt like she was just trying to antagonize me and start a fight. She had an aggressive tone and clearly sighed at me like I was exasperating her by my presence at the store. I'm very disappointed by the staff and lack of customer service at this location. Staff definitely need additional training on how to engage with customers.

      Update - I went back again in February 2023 and had a similar experience. There is one particular employee who has a chip on her shoulder. She is blatantly rude to customers and accused me of moving clothing too quickly and putting clothing on a couch (something I didn't do). This location needs some serious work.

      Helpful 3
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      Nov 10, 2021Previous review
    • Photo of G C.
      G C.
      Boston, MA
      0
      2
      1
      Dec 19, 2022

      This store use to a fun place to find a deal a low prices on other peoples stuff. I felt rip of and over charge on broke used stuff!! And I felt eyes on me more so than normal. Not to mention the door security!! Not ever going there again !! Savers is better Deal.

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    • Photo of Alexandra L.
      Alexandra L.
      Brockton, MA
      368
      2
      Apr 27, 2023

      Very disappointed. Was shopping and buying things off the rack. The items that had prices on it were items that were marked down for that specific price which I understood. But then when the cashier had seen that I had items that were name brands that weren't marked, she changed them to the price she believed they should have been when they were with the other items on the rack that were priced on sale. Then items that can only fit children, I was told it wasn't for children and they tried charging me more for them which I left them. Had I been able to pay attention to when each item was being marked I would've left more behind but there was a line and the store was closing: very disappointing experience to the point I have no desire to return back. It should be a place where people can shop and not feel like their items are being marked more than what it showed on the signs.

      Helpful 1
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    • Photo of Sue K.
      Sue K.
      San Francisco, CA
      0
      2
      Apr 9, 2023

      Well-stocked with clothing, set aside a good amount of patience and time to sort through the racks. Friendly, hardworking staff. Limited parking due to construction in the area.

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    • Photo of Janet W.
      Janet W.
      Kansas City, MO
      127
      37
      3
      May 11, 2022

      I brought an entire suv full of things from my child's apartment. The drop off trailer was neat, organized and spotless. The man working there was fantastic.

      Helpful 1
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    • Photo of Lina P.
      Lina P.
      West Roxbury, Boston, MA
      0
      197
      11
      Dec 6, 2022

      Well I used to go to this Good Will 2 x a week! Now I will not go till the parking lot is open! Coming from out of Boston and hoping to find a parking space on the street with out getting a $45 ticket is the reason! Also staff should be polite and not hang up on calling customers! Send the over glow of Hard Gods and Clothing to other stores! Also why change $26 if an item is broken! Staff Shane checking this out! If you live in the city you are lucky ! If not forget this place for now!

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    • Photo of T S.
      T S.
      North Attleboro, MA
      0
      23
      96
      Feb 28, 2023
      Updated review

      This used to be an amazing location. The staff was super grumpy but the finds were pretty solid. Last year, Goodwill switched to a new business model, pulling any donations of value and selling it online for ridiculous prices. They've always had an auction site but it was small and nothing special. Now, it's a massive undertaking of hired people to pull good brands, fibers, etc. and list it on their reselling site for huge profits. I didn't find anything above a mall or TJ Maxx brand here today. The only stuff left here is cheap Amazon fast fashion, Old Navy and Forever 21. The racks are so packed that you can't move anything and it's because people aren't buying this junk. I stopped in today, which is a senior day and usually super busy, and it was a ghost town. They usually have like 10 people restocking constantly and there was only one lady with one rack. I have shopped here for years and always leave with a huge bag. Sadly, today I didn't buy a single thing. Such a shame. I hope Bostonians stop donating to a store that turns around and sells anything decent online rather than recycling it back into the community. The staff was way down so they can't even say that they are providing jobs to the community anymore.

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      Jul 2, 2022Previous review
      Jun 19, 2022Previous review
      Nov 28, 2021Previous review
    • Photo of Jackie N.
      Jackie N.
      Malden, MA
      12
      14
      Oct 26, 2021

      Accidentally clicked on "no" when asked if I'd recommend this store. Can't take it back. I would recommend! Yes, hit or miss but it all depends on what you're looking for. The outlet section is quite an experience.. can be fun.

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    8 other reviews that are not currently recommended

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