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Services Offered
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Review Highlights
“I spent some time looking around and Tony checked in on me occasionally while he was helping another customer.” in 6 reviews
“I was welcomed into her beautiful brand new office by Dr Pikus herself and her team with smiling faces!!” in 19 reviews
“The exam with doctor or doc as kozie calls her was the most comprehensive and comfortable I have had.” in 4 reviews
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About the Business
Business owner information
Dr Svetlana Pikus F.
We carry independent, high end eye wear, please stop by to see the most incredible selection in Chicagoland!
Location & Hours
Amenities and More
Ask the Community
Q:
Do they have an ophthalmologist that works there?
A:
Hi Lori. The Eye Spot is owned by an Optometrist. We don't have an Ophthalmologist working here, but we have a few we refer to.
Svetlana P., Business Owner3 years ago 1 person found this helpful
Recommended Reviews
Overall rating
56 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Alex M.Vernon Hills, IL091Apr 17, 2024
Been coming to this location for years. Very friendly people and clean and professionally run business. Got myself an eye exam, picked out the frames i liked, and a few days later picked up a new pair of reading glasses and could not be any happier. Another satisfied customer.
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Svetlana P.
Apr 18, 2024
Thanks Alex !!
- Shari G.Lake Forest, IL4107Apr 22, 2024
This place is awesome! I just purchased a pair of prescription sunglasses here, but the customer service is great. So friendly and knowledgeable! Highly recommended.
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Svetlana P.
Apr 23, 2024
Thank you, Shari!
- ML C.Gurnee, IL0153Apr 28, 2023
I have been coming to Eye Spot for over 5 years. I appreciate their expertise, their advice on color, shape and brands of frames. Their customer service is great and everyone there is helpful, funny & professional. I keep going back because I love the variety, quality & service.
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Svetlana P.
Apr 28, 2023
Thank you very much for your confidence in us
- Irene B.Grayslake, IL8288Apr 7, 2023
10 stars
My whole family have gone here for eye exams several times and have always received an amazing customer experience. Dr. Pikus and his staff Kozie and Tony are truly experts at what they do. They are consistently cheerful, attentive, smart, professional, concise and friendly. I highly recommend this clinic.Helpful 0Thanks 0Love this 0Oh no 0 - Patrick M.Downers Grove, IL105123Mar 26, 2022
I came in during January looking to get some new glasses. It had been twenty years since I had had a new pair. I spent some time looking around and Tony checked in on me occasionally while he was helping another customer.
Afterwards he took the time to really help me choose a pair that not only looked good on me but were actually a bit more bold than I would normally go for.
The glasses at this store are not your average set of eye wear. It's a bit more pricey but all of the glasses are extremely high quality and bold. I myself ended up going with a pair of Tarian glasses. I could not be happier. 100% would come again.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Svetlana P.
Mar 30, 2022
Thank You, Patrick
- Lisa N.Libertyville, IL051Dec 10, 2022
I had a great experience here! Everyone was so nice and helpful and I loved their selection of frames. I thought I'd give it a try since my former optometry business has changed so much from when I first started going to them.
I am sticking with The Eye Spot from now on!Helpful 0Thanks 0Love this 0Oh no 0 - Theresa B.IL, IL08Feb 14, 2022Updated review
Now this coming from a business owner!!! Keyboard Thug if I spoke for five minutes it was because you paused too long! You didn't even have five minutes.
We all know that spell check works when we feel the need to use it. However, deciding not to use spell check, has nothing to do with my education level considering I'm highly educated and certified. Don't allow a response NOT in your favor dictate my level of knowledge or education.
Be better, go out of business and obtain customer service training, period.
Respond to your feedback sooner than one month later, it says a lot about your business.
I can do this forever, what else would you like to share with me...it's awfully boring in this closet. Talk soon.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Svetlana P.
Feb 14, 2022
Get some anger management.
Talk about the road to hell paved by good intentions. You kept on talking over me for 5 minutes while I tried to explain TO you YOUR insurance.
So I got tired of you talking over me and simply asked if you are coming or not. No big deal.
Someone should put you into closet, Theresa, lock the door and throw the key. So you can learn proper manners, how to spell check and some 1st grade English.
T. for TonyJan 7, 2022Previous reviewI was accepted on Tuesday as a new patient and was very excited to give this establishment my business. However today I received a call from a young man who was the rudest person I've ever encountered while making an appointment for an eye doctor. He barely spoke English but, that isn't the problem; my problem was his unprofessional attitude and arrogance. I simply was calling to discuss my insurance plan but he was so darn rude I'd never walk into an establishment and deal with his personality type. I so mis the old days when Physicians of all types employed professionals to answer phones etc., customer is so RARE today!!! I can't wait to find a new establishment so that I'm never in search again! To the guy who answered the phone PKEASE FIND ANOTHER WORKING ALONE IN A CLOSET!
T - Jane A.Libertyville, IL02Aug 7, 2022
This place is just the best. I've been going here for years and every time I have to go to the eye doctor I honestly get excited. The workers here greet you so well and are so interested and genuinely care about what's going on in my life. The eye doctor has lots of skill and gives me many options with how I would like my contacts to fit my needs and make me feel the most comfortable. Love this place!!!!!!
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Svetlana P.
Aug 8, 2022
Thanks Jane for your kind words !!
- Mandy K.Libertyville, IL467Jul 23, 2021
I've moved a bunch over the years and because of my terrible vision, I've often been in the situation where I had to find a new eye doctor. Usually I rely on recommendations from friends, but this time I went to The Eye Spot based off of reviews and couldn't be happier with my experience. Dr. Pikus is thorough, friendly and listens to any concerns I have. She doesn't oversell but makes sure I get what I need. A bonus - the whole staff is great - the rapport they have with each other is inclusive of their customers.
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