Services
Review Highlights
“I just wanted to start of by saying how happy I am to have found Julene and The Doggie Detailer.” in 3 reviews
“Gentle experienced groomer that love the pups I should know I'm one of them I wanted.” in 2 reviews
“The place is nice, clean, and provides all the supplies you would need for the self wash.” in 2 reviews
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Amenities and More
About the Business
The Doggy Detailer offers small, medium, and large dog grooming. Along with a self-serve dog washing station and various pet products to serve La Mesa, CA, and surrounding areas.
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Overall rating
57 reviews
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1 star
- Tiffany R.San Diego, CA3243Dec 9, 2016
My mom has been bringing her toy poodle here for years, so when I finally adopted mine, of course she suggested that I have her groomed by Julene. But I live 25 minutes from my mom, so the travel time deterred me. I called a nearby groomer with exceptionally high marks and it turned out she was booked solid for the next 2 months. Anyone who knows poodles knows they can't go that long without a professional grooming. I asked my mom for Julene's contact info and she sent me a link to her Genbook. Genius! Naturally, Julene was booked up as well, but this way I could stalk her page for cancelations (this is how I get many of my appointments with various services).
We don't know her full history pre-shelter, but it's clear that my little girl has been through a lot. Yet despite everything she's been through, she is learning to trust me to take care of her. Trusting her to someone else's care is a tremendous risk. Most pet parents will tell you that it's as much about the feeling you get around someone as anything - we allow our instincts to guide us. From the moment I walked through the door, I had the best feeling about Julene and her team. The level of knowledge and genuine caring was evident immediately. They spent 15 minutes talking to me about the details of her grooming. By the time we were finished, I knew deep in my heart that she would be just fine.
Julene promised to text me when they were finished, so I headed out to do some grocery shopping. I got the text about an hour and a half later. When I arrived back at the salon, OH MY! Now my little girl is always beautiful, but wow did they bring out her shine even more. And in addition to being gorgeous, she was actually looking comfortable with someone other than me (which never happens). Suffice it to say, I went home and immediately booked her next grooming at The Doggy Detailer. The convenience of a nearby groomer would be nice, but after this experience, there's no one for us but Julene!Helpful 1Thanks 0Love this 1Oh no 0 - 77288681Apr 22, 2023Updated review
Julene and the team continue to be AMAZING!
My four-legged son was overflowing with hair, although after a good brushing. It was so soft and plush! That said, the weather is getting warmer, and I wouldn't want him to feel uncomfortable.
After his spa time, he looked and probably felt like a brand new boy! Thanks SO much!Helpful 0Thanks 0Love this 1Oh no 0Nov 16, 2022Previous reviewJulene and team are simply amazing. My Malti-poo now has an actual style to his hair, which was completely Julene's idea and it fits his crazy personality, instead of a simple buzz cut. He also seems to have friends now because, after he's behind the gate, he like a teenager who forgets his mom is still standing there, and is off to play! Thanks Julene!
Parking is shared with the rest of the strip mall but there are 20-minute spots right in the front.
Julene, and team, always have helpful tips when asked. All the doggies, also getting their spa day, play while waiting their turn or for Mom/Dad.
We continue to bring our Monkey here because they're fantastic!Nov 3, 2020Previous reviewOne word- amazing.
I could just about copy and paste every review in here! Julene is as every bit as wonderful and gracious as others mentioned, customer service is first-rate, and the attention to detail is unbelievable. Checking on his glands? Never been asked that before! She even asked if Monkey (our Malti-Poo) had a vaccination I'd never heard of before. Fortunately, he doesn't need it because he's not around a bunch of dogs a lot or in the kennel frequently, but very glad this is a required question anyway.
The cut was PERFECT - not too short, not too long. And, to finish the work of this master, he received the most adorable bowtie.
An added bonus is scheduling the next appointment online, especially when since Monkey needed to go for a walk!
Thanks to fabulous friends, we're so happy FINALLY met you; you're stuck with us now! - Mari K.San Diego, CA92916Sep 27, 2023
Julene and her team are simply the BEST. Once we discovered them in February 2023, we booked our two dogs' appointments out for the rest of the year. Julene is accommodating, responsive, kind, and gracious. Duke and Zoe have never looked so stylish!
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Julene M.
Nov 16, 2023
Thank you Mari! We love Duke and Zoe!
- Karen M.San Francisco, CA01Jan 10, 2024
If I could give more than 5 stars I would. I have been bringing my dog, Buddy here for a few years now and always get great service. Buddy always looks so amazing after his spa day.
Buddy was a rescue who spent most of his young life caged. He has cage trauma as a result this was the reason I started bringing him here is because it's a cage free groomer.Helpful 0Thanks 0Love this 0Oh no 0 - Rebecca W.La Mesa, CA06Sep 1, 2023
I'm a fan. Nice clean shop. Hard working people. Reasonable prices.
Julene and Rosie are my "go tos" when my dogs need haircuts or pop in pedicures.Helpful 0Thanks 0Love this 0Oh no 0 - Allen A.Canada0102May 19, 2023
This place is the best & awesome that it exists! I've never gotten my dog groomed here but I've been coming here for a while to use the self wash & it's clean & they give you everything you need hassle free! $10 on tues/thurs which is great! My dog loves the experience as well besides the blow dryer he still hates that!
Helpful 0Thanks 0Love this 0Oh no 0 - Rosie E.CA, CA0212Jul 17, 2023
Best place in the world to take your dog!!
Gentle experienced groomer that love the pups I should know I'm one of them I wanted. To post these pics !!! But wasn't sure how so I left a review at the place I'm employed lol really tho it's a wonderful place for your pup to beHelpful 0Thanks 0Love this 0Oh no 0 - Debbie B.Bakersfield, CA82336Aug 5, 2023
Will never go anywhere else! Have tried many places before finding Julene @ The Doggy Detailer
Helpful 0Thanks 0Love this 0Oh no 0 - Maryfer S.San Diego, CA045Aug 27, 2022Updated review
I stated that her mane was gone and cut down to her undercoat, not that her undercoat was gone. And my family and I are still trying to figure out how me communicating 'very light trim' meant chopping off a whole inch of hair through the perimeter of her mane. I have been to 3 previous groomers due to moving cities and they have never cut my dogs hair this short and uneven. Also stating that she should just 'enjoy' the chop you gave her completely undermines the fact that it wasn't what we asked and are still really sad for how you made our dog look. Luckily hair does grow back, we will just have to wait months for it to hopefully look like it used to.
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Julene M.
Aug 27, 2022
Maryfer as I stated in the texts back and forth to you, I agree that there was miscommunication on both sides here. We used a guard comb that leaves 3/4". Her undercoat was not cut off, her coat will grow. We didn't address the mane in our intake (yes, my fault) but you also didn't mention anything about it. Yes, there are different styles of Pomeranian grooming and a lot of people have us trim the mane.
Also, nothing was said when she was picked up. I only heard any complaints or your being unsatisfied in a text.
I have apologized many times that you had a bad experience. As you can see, that rarely happens. We try to satisfy every customer but sometimes it doesn't happen.
We can talk more if you'd like, but I think she'll just enjoy her summery cut and it'll grow in for fall and winter.Aug 17, 2022Previous reviewI'm really disappointed in this place. I am new to the area so I wanted to try a new groomer. I had told them that I wanted a groom and haircut but with a VERY light trim to just tidy her up because I was trying to let my dogs hair grow out and she had some unevenness. Again, this was communicated to them. I come back and my dogs hair was chopped the shortest it's ever been ever. Her Pomeranian mane is cut down to her undercoat and is all gone. I communicated with them that I was dissatisfied and I was told that there are different Pomeranian cuts and that I should have communicated more about what I wanted. I literally told them that I wanted her hair to grow out?? So it makes zero sense on why they chopped all her hair off. Previous groomers have never cut her hair this short when I asked them the same thing.
- Ryden A.San Francisco, CA031Jun 27, 2023
Awesome!! I was a little apprehensive about going to a new groomer...my old groomer wouldn't take my little Lady due to an injured leg...but I am so glad I found Doggy Detailers! They were so welcoming and nice from the minute we walked in. My pup went straight in and had no cages to be put in...they let them roam and play with the other dogs that are there. She loved it and started playing with 2 doggos that were there. They did an amazing job on her(she's a long hair chihuahua mix) and boy her fur was long and definitely needed a cut. The little bandana they put on her to top it off was the best. Thank you ladies and to Rosie who took such good care of her. We have found our forever groomer!!
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