Taco Bell

This Taco Bell is so slow! Literally waited for 20 minutes inside and I finally went to go ask and the worker told me it would be out so I continue to wait. Now it's 30 minutes!! So much for fast food. I go ask again and he tells me I guess they skipped it and that the machine didn't put it up. The man was telling me that I needed to keep waiting in the rudest way. At that point I was upset so I asked him just to cancel my order all together and he said once again rude "gladly I will I don't need this" also the drive through is just as slow and they NEVER have the freezes. Just drive to another Taco Bell!! Save you the time

I've been going here for years and I never had an issue till now. My order had an extra ingredient in it, which I wasn't too happy about. It had extra sauce which i'm not too fond of. I contacted the store and spoke with the manager Susie. she invited me back and rectified the problem quickly and without a hassle. I ordered more food that day and was so happy with it. I would recommend this Taco Bell to others. Especially because of the great customer service. I received not to mention the awesome food that they do put out.

Won't be coming here anymore. Customer service, if that's what you want to call it is horrible over here. You're never greeted when you walk in. To put it blunt, you're outright ignored. They would rather you use the kiosk rather than take your order at the counter. When my food was ready, my name was called, and my food was left at the counter. The girl took off before I could even ask for sauce. I stood there for 3 to 5 minutes waiting for someone to come to the counter so I could get some sauce. Finally, the cook came from the back after I flagged her down and gave me sauce and apologized for the other workers who were only concerned with drive-through. My dollars will be spent on businesses who appreciate their customers.

Horrible never again , got really bad food poisoning
Wash your hands people so nasty

Wait is horrible!
Screen is broken at drive thru
Workers don't greet.
Dirty windows and parking lot

I was craving some Taco Bell during lunch, so I had to pull up! I went drive thru and was helped by Max. I enjoyed her customer service! She was cooo and nice! Thanks Max!

Absolutely outstanding customer service even got fresh fries
Burrito Chicken Supreme

This is the closest Taco Bell to my house so I've ordered from it several times. Being lactose intolerant, I frequently have to ask for burritos without cheese. Only ONCE in over five times of ordering have they gotten that right.

I am not hyperbolizing here-- even besides the cheese thing, they have goofed up my order EVERY time i have ordered from this location. I've received deliveries completely incongruent with my order without exception. The drink will be wrong (wrong size, and usually, the wrong drink entirely), the number of items ordered will be wrong, or their won't be any sauce (even if we asked for handfuls).

I write this review because it needs to be said. Nothing against the workers-- working in fast food sucks, I know-- however, customers should know what to expect.

Taco Bell San Bernardino SUCKS!! So does their regional manager and corporate office. I asked to use the bathroom they said you have to buy something 1st. There's no posted signs stating a purchase is required to utilize the bathroom. I bought a drink asked for the regional managers name and number they said No. I asked for their names they said all of their names were Maria! They are ignorant and a bunch of unprofessional people. I will never go to this location again with the misfits and idiots!!!!

The only reason this review is getting two stars is because the gentleman who passed my husband and I our food was very very kind and actually expressed customer service skills. The woman who took our order however lacked customer service skills and clearly did not care about her job or the customer experience. We asked for a strawberry lemonade freeze and we're handed a blueberry freeze instead and due to frustration with the already bad experience we were having we just felt it unnecessary to even ask them to fix it for us. I will not be returning to this location I am extremely disappointed and on top of that we asked for two different kinds of sauces and they only gave us like three fire sauces.

10/10 DO NOT RECOMMEND

For reference to Taco Bell we went March 20, 2021 at 9pm.

Went here for 30 min they rang up the food wrong and really seemed like their all high