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“(Although, not by myself :P) It used to be "Hey lets get some Dairy Queen after diner!", But now its turned into Sweet Frog being the normal place to go to.” in 4 reviews
“Great yogurt bookooos of toppings and the 4 people in my family had full cups for only 13$ which is a great price...” in 2 reviews
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34 reviews
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- Amy M.Chester, VA11336142Jul 13, 2023
I will admit that my standards for fro-yo are pretty high since there is a fro-yo shop in pretty much every strip mall in Southern California. I enjoy the heck out of fro-yo, and building a crazy concoction is one of life's great pleasures. I was pretty disappointed when this was the closest thing we got when we moved here though.
I will completely ignore the personal choices of the business, which are their business. I'll focus on the things that personally affect my individual visit.
I do like that they have a pretty large selection of flavors. You have ample choices when it comes to yogurt choices and even more when it comes to toppings. The popping bubbles are actually a new one for me and I am pretty tempted to just buy an entire bucket of those and keep them at my house to add to... pretty much everything. Best discovery ever, thanks to these guys.
Unfortunately, that is pretty much the end of the really positive things I can say about here.
I understand the desire to cut down on the product losses, but one thing that this company doesn't do is have the microscopic sized condiment cups found in every other fro-yo shop I have ever set foot in. You know the ones. Not enough to get any actual amount of product, just enough to decide whether or not the lime sorbet tastes like fruit, or tub cleaner before you spend like $.70 an ounce on it putting it in your cup. They only have two sizes of cups here: big and really big, so it is super easy for a quick tug on a handle to easily cost you $9 and then it ends up tasting like cleaning supplies. Trendy little sample cups would be really helpful. Which also brings me to my next point...
This location always seems to be a bit too warm, which means that the yogurt machines are always at punch too warm, so the yogurt is always a touch too melted in my opinion. It would be nice to know that the flavor I pick is half juicy before I add it to the cup to pay for.
Also a bit of a weird preference thing, but they do some of their flavor choices oddly. I love a nice vanilla and chocolate swirl, sign me up for a cookie dough and Oreo swirl any day of the week! But when they put pineapple and cotton candy on the same machine... (because inevitably my kiddos will pick that one to swirl, and I let them make their own fro-yo to support autonomy, then pay $30 for 3 cups, and when they get bored or full or grossed out because... pineapple/cotton candy, I inevitably end up attempting to eat whatever awful concoction came out of the machine, because I paid an unreasonable amount of money for it.) Again, a preference thing, but it is still unfortunate.
The last reason why I almost hate when the kids ask to come here is because the seating is soooooooooo uncomfortable!!!!!!!! They have very hard wooden benches, no padding at all, and they are laid out where the two tables are very close together sharing one bench, so when it is crowded, you end up practically sitting in another family's lap. It is kind of uncomfortable to either wiggle/scoot from the outside of the table allllllllllll the way around to the opening, or to slide through the tiny opening in the middle and shove your butt in some strangers face to sit down. Either way, I learned my lesson and if it is too crowded, we just go elsewhere.
All in all, I go when the kids are craving autonomy and popping bubbles, but this is definitely my least favorite of all of the (very very many) frozen yogurt places we have gone to.Helpful 0Thanks 0Love this 0Oh no 0 - Carrie W.Stockton, CA64243Aug 21, 2023
Every time I've tried to go to this location but there is so much trash outside that I've only gone inside once and it was not clean nor were the tables clean. I don't recommend this location.
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 16, 2023
Good service love this place and good customer service the manager is always nice they always have every topping in stock.
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 31, 2019
Loud Christian Music, ugh.
The mixtures of fro yo are weird. Cotton Candy Oreo? For real?
The chocolates on the bar are hard and stuck together like they have been there too long
Workers swept carpet flinging debris at my feet while I'm eating, but then didn't sweep any of the food on the floor up. It's pretty clean otherwise
The kids working are nice and the service was ok.
I will not be back.Helpful 1Thanks 0Love this 1Oh no 0 - Wanda G.Chester, VA1347Oct 8, 2021
Love CHester Sweet Frog! The owner is always so nice when we go there. Clean and great yogurt choices!
Helpful 0Thanks 0Love this 0Oh no 0 - Dennis F.Old Bridge, NJ019Feb 23, 2020
Great alternative to family ice cream. Set up is great and cashier is pleasant and professional. We love it. Wonderful variety of flavors
Helpful 0Thanks 0Love this 0Oh no 0 - Monica J.Midlothian, VA03Mar 30, 2021
I can mentally never go back here. Everytime I see the building it gives me the squirmies. Went to get a cup of yogurt and as I placed my hand on the handle for the yogurt a roach crawled from around the nozzle. I told the worker and ran out so I don't know what happen afterwards. This happened in the Fall of 2020
Helpful 0Thanks 0Love this 0Oh no 0 - Yolonda C.Richmond, VA57124287Jun 14, 2015
Customer service is always great. How can you go wrong with a Christian based establishment? We are always greeted the moment we enter. The place is always neat and clean even the restroom. The gluten free yogurt is even tasty with the fresh fruit toppings.
Helpful 1Thanks 0Love this 0Oh no 0
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