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“The staff rarely put the names on the cups even when its busy which can leave a bit of confusion if five people are waiting for a pumpkin spice flavored drink.” in 2 reviews
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About the Business
We're not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It's not unusual to see people coming to Starbucks to chat, meet up or even work. We're a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
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Overall rating
21 reviews
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1 star
- Kurtis J.Etobicoke, Toronto, Canada404613743Sep 20, 2023
No drive through here. Located on the tip of the Target mall. Friendly staff and everything you'd expect from a Starbucks.
Helpful 1Thanks 0Love this 1Oh no 0 - Diedra A.Denver, CO1314Dec 20, 2023
Jess was awesome. The rest of her team was, too. Sadly, I don't live here to enjoy these guys all the time.
Helpful 0Thanks 0Love this 0Oh no 0 - Shannon R.Whittier, CA734214Jul 31, 2022
Wonderful staff, great customer service. My drink was made by Evan and it was so delicious. Reece was super sweet and was so patient while I was giving my order. I definitely recommend this location.
Helpful 1Thanks 0Love this 1Oh no 0 - Deborah S.Boise, ID30203127Jul 7, 2021
Hello Casper, Wyoming Starbucks! Finally a good cup of coffee! My husband and I are on our way home from our trip to North and South Dakota and Wyoming and in the last week the coffees in some of the Starbucks have been disappointing--lacking in that Starbucks punch of flavor. Well not at this location. The coffee is great and the service is friendly. Nice way to end an awesome vacation.
Helpful 1Thanks 0Love this 1Oh no 0 - Olivia W.Portland, OR11727Aug 20, 2019
Pros- The staff does a great job on drinks and seemed warm and welcoming. Cons- This location could do for a solid deep clean. Starting with the dirty restrooms. I've come to study a time or two and sit for 1-3 hours. Not once did I notice staff perform a restroom check. After the bathrooms they might consider wiping down chairs/furniture, windows and dusting down the dust covered ceiling fixtures. Finally, it is freezing inside. Refreshing coming in to grab a drink and leave... Absolutely awful being in there to do anything else, ie study. The flys inside don't do them any favors.
Helpful 0Thanks 0Love this 0Oh no 0 - Oct 25, 2015
Its your typical starbucks so I wont go on about the specifics. The staff rarely put the names on the cups even when its busy which can leave a bit of confusion if five people are waiting for a pumpkin spice flavored drink. Its small inside, so I dont usually sit inside, I just get my drink and leave.
The service is fast and friendly and the drinks are typical starbucks quality.
The only downside is that you have to go into the mall parking lot to get to this location which can be a pain, especially in the christmas shopping season.Helpful 0Thanks 0Love this 0Oh no 0 - Stephanie S.Alvin, TX0305Jun 15, 2019
Very small space, not a lot of seating, very fast on drinks and the food is good. Doesn't have a drive Thur, it's in a great location
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 8, 2012
This is probably the most convenient Starbucks on the south end of Casper if you are passing through on I-25. You still have to run a gauntlet of cars, trucks, RV's, and Semis to get the few blocks from the Interstate to here. The parking lot is very tight, with small spaces, and the traffic backs up very badly at the light where you need to exit the lot. The Starbucks is clean, and the staff and bathroom seem likewise.
This place is popular, and there always seems to be a bit of a line. It also seems like drinks are slower to come out than you would expect. Perhaps most annoying, there seems to be a higher than normal percentage of customers who are baffled and indecisive when ordering here. They really like to chat with the cashier about the absence of the scone they wanted, desserts they would like to see, the weather, etc. I would prefer the cashier was polite, but did not encourage lengthy conversations when customers are waiting to order. Eventually, the overly chatty customer will order multiple complicated frappuccino's, take too long fishing in her change purse for exact change, hover near the register while you try to order, and eventually move over to block the pick up area.
On the plus side, you get a standard, tasty Starbucks beverage at the expected price. But, wow, was it ever a hassle to get it.Helpful 0Thanks 0Love this 0Oh no 0 - Brian T.Deadwood, SD03Sep 13, 2020
I am concerned that this particular Starbucks or maybe management does not understand the very basic principle of serving the customer in Front of them. They neglected to maintain their monile oder until they were 15 min off.. I overheard their manager. They then continued to take walk up orders. The lady running the food was on schedule and processing orders. The drink side spent the next 15 minutes. Processing mobile only. Thus creating over max capasity for the business. I would feel that your great concern for Covid given your company stance on the subject would have created a more condusive environment. That being said order taken 918am. Recieved sandwich 923am recieved drink 942am.... congraduations my sandwich was as warm as my Frappuccino...
Helpful 0Thanks 0Love this 0Oh no 0 - Debbie M.Portland, OR1466980Aug 30, 2017
Fast and easy ordering. My almond milk mocha frappuccino was perfect! The store was very clean and staff friendly.
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