Spa Adolphus

I went to Spa Adolphus this week and had such a wonderful experience. I had done a bit of research in hotel spas in the area, and now wonder why they don't have better reviews on Yelp but do on TripAdvisor. While the Joule has a pool, the facilities and staff at Spa Adolphus were really just so great. Manny at the front desk was kind and attentive, and he showed me the locker, personal changing rooms equipped with showers and plush robes, and the relaxation room with patio access. My therapist was Jasmine, and she was the best! She accommodated my requests and it was such a relaxing massage, which did last the 80 minutes I booked. I was able to order lunch in the relaxation room since they weren't busy, and enjoyed my time in there. Will definitely return and highly recommend!!

I booked the Spa Adolphus hair and makeup services for my rehearsal dinner look and was pretty disappointed overall. My hair took a couple of tries to get right even though I only asked for a simple half-up-half-down look. The false eyelashes were HORRIBLE - the white glue was visible and they started coming off as soon as I got back to my hotel room. They were not adhered to the correct part of my eye and I had to rip them off and call my girls to help me put them back on in time for my event.

An Unforgettable Grooming Experience at The Spa Adolphus Barber Shop... Be sure to ask for David.

When you step into The Spa Adolphus Barber Shop, located in the lobby of the Adolphus Hotel on 1321 Commerce Street, Dallas, TX 75202, you are instantly transported to a classic old school barber shop with an ambiance that exudes style and charm. The convenient location and valet parking only add to the overall experience.

The real gem at The Barber Shop, however, is the incredibly talented David Fletcher. This young barber and stylist is not only an expert in his craft, but he's also an artist par excellence. His congenial personality and fantastic sense of humor make every visit a memorable one.

Whether you're looking for a men's or women's haircut, David listens to your preferences, never overcuts, and takes his time to ensure the final result is exactly what you asked for. His expertise in a variety of styles, paired with the enjoyable conversations, makes every appointment feel like a treat rather than a chore.

The next time you find yourself in Dallas, I highly recommend going out of your way to visit David Fletcher at The Spa Adolphus Barber Shop at The Adolphus, even if you only need a quick trim. The quality of his work and the delightful experience will leave you eagerly anticipating your next visit.

My wife and I take one vacation a year on our anniversary and we have chosen to stay at the Adolphus for the past 4 years. The hotel is amazing and we absolutely love it. We decided this year to try the spa for the first time as we normally go to he The Joule for our massage needs when in Dallas. I made reservations over the phone for a 50 minute couples massage and added a facial for both of us a couple days before our appointment. Upon arrival everything was great. The person at the front desk showed us to our changing rooms and we met up shortly after in the waiting area and sipped on fruit water while we waited.

The two ladies performing our facials met us in the waiting area and escorted us to the room. The were both very nice and spent the first ten minutes explaining what they were going to do and attempting to upsell us on multiple add ons. We both added a scalp massage. The lady performing my facial massaged my face for about 30 seconds before applying some lotion. 5 minutes went by while she was off in the corner doing something else. She came back and massaged my scalp for about 20 seconds and went back over in the corner for another few minutes. I kept thinking she was getting ready to start and then she said ok that's it. I was very confused. She worked on me for less than a minute in the 30 minutes we were in there. I told myself to hold all the complaints until after my massage as I didn't want to be worked up and ruin my massage.

We were returned to the waiting room and my wife complained as well about the extremely short scalp massage. Her facial was good and included multiple
different liquids being applied. I told her not to worry about my issues or her short scalp massage as we would get it fixed after our massage. We waited about 5 minutes and the ladies performing our massage came in and discussed our intentions before escorting us to the massage room.

When the massage started I heard what sounded like my masseuse putting on latex gloves. I thought "no
way!" .. theres no way I'm about to get a massage from someone wearing gloves. We get massages all the time .. this is a first. I'm not a dirty person so I don't know what this is about. Sure enough she is wearing gloves! She proceeded to give me a sub par light pressure massage while raking latex gloves across my skin though I asked for a harder pressure at least 10 times during the massage. For 50 minutes I was counting the seconds until it ended as it was uncomfortable and miserable. I would have complained much sooner but I didn't want to ruin my wife's massage.

When it was over I rushed to get dressed and headed to desk let them know my displeasure. It must be noted that my wife said her massage was decent (7/10). I let the receptionist know that my massage was the worst ever done by a person with medical gloves on and she proceeded to say it was "standard practice" for some masseuses to wear gloves. I told she was lying and this is not by any means standard practice. I let her know also that my facial was a joke and the lady worked on me for less than a minute while my wife's facial was hands on for 30. She said that was normal as well. I asked for the manager and she had already gone home for the day. Then came the bill.. $1200!!!! I said there is no way I'm paying $1200 for a medical glove massage and 50 second facial.. but they had already run my card. Ok well no tip then but too late they already added 22%. I went down to the front desk but the hotel manager said the spa is separate from the hotel and he couldn't help.

I went back the next day twice but the manager was not available either time and we had to leave.. I sent an email and left a voicemail after leaving the hotel and no one ever got back to me. Don't waste your time here. This place is a joke. Go to the Joule or the Crescent. They had many opportunities to make it right but chose to ignore.

What a wonderful experience at this spa! I met the new manager, Amy, and she welcomed me into this beautiful space. She introduced me to Melissa who was to be my masseuse.
After a short time in the relaxation room, Melissa came for me and escorted me to one of the massage rooms. During our time together, I was kneaded, rubbed and massaged to total relaxation. She even managed to pop a few joints along the way !
Afterwards, I was escorted back to the relaxation room so I could slowly rejoin reality again. Start to finish, this was an amazing experience, and I look forward to my next visit

Let me first start off by saying the Adolphus is a lovely Hotel. The Spa is beautiful and smells beyond fabulous. If booking a facial please request Fox. She is a skilled tachnician and a true professional at her craft. Lovely experience with her. HOWEVER-The spa front office is a different story. I had booked several services for myself and my bestfriend that totaled well over a thousand dollars. My friend who I wanted to treat to a fabulous Spa Day Holiday this past Labor Day weekend. I spoke with Amy & Melissa. I called several times to confirm what time to be at the Spa and -they both told me arrive at 9:30. Your treatments will start at 10am. We each were to have a facial and massage and my friend was to have her makeup and hair done along with a pedicure. I was called at 10am to have my facial. I returned and
my friend had not been called and had no services. She had been sitting in the relaxation room for an hour and half-when i spoke to the back staff technicians they were like I'm sorry its a very busy Holiday weekend and we overlooked your guest. Long story short my friend was upset, angry and all of our lunch and dinner reservations had to be changed. We notified the front desk who offered us a complimentary manicure. Truly an insult. Needless to say we cancelled the rest of my friends services and could not get out of there fast enough. Do yourself a favor-There are several wonderful Hotel Spas in Dallas that do it better-go there and get your moneys worth. The SPA ADOLPHUS failed to meet or exceed my expectations.

I had the most incredible brightening facial by Fox. I was greeted by the friendly staff to a light and airy atmosphere. The music was soft and calming. After changing into a warm and cozy robe, I was taken in a relaxing waiting area for Fox to pick me up. I was offered tea, water and Champagne.

Fox greeted me with cheerful eyes over her facial mask. She guided me to her room and explained what was going to happen. The facial was 100% devilish. I felt so relaxed and was also treated to a arm massage while the mask was working it's magic on my face.

The results are beyond my expectations. My face feels moisturized and bright. I may even say glowing!

I am not a customer for life and will always recommend Spa Aldophus.

Was nice. I feel like for the price they could have spruced it up a bit. The relaxation room was a bit strange. Too bright and nothing special. The massage was amazing though!!! Ambiance could be better

I visited the spa at the Adolphus today and received a Deep Cleansing Facial and the Signature Massage. Sydney did my facial and Reg did my massage. All of the staff members were very kind. The facial was nothing fancy, but I enjoyed that Sydney walked me through the benefits of each part of the facial. Overall, it was good ... but not worth the price tag. Same with the massage, I enjoyed it but it's just way overpriced. If I'm going to drop $500 on a facial and a massage I expect to be blown away. You can definitely go somewhere else and get the same if not better experience and pay a lot less. But if you're staying at the Adolphus and you're in the mood to splurge this is a good option.

A very disappointing spa day. Let me say, that the staff was very pleasant and friendly, but the value was completely out of whack!

A 50 minute therapeutic massage was only 35 minutes. I wasn't trying to time it, but it seemed short and i checked back on my phone. Massage was nice.....but not for the premium price.

Followed the massage with a Botinol facial, with acupressure and scalp massage add ons. The entire treatment was less than 50 minutes. The add On's were maybe 2 minutes each. Complete waste of money. Facial itself was just ok. Don't feel the consultation was thorough, and my skin doesn't have that great "after facial" glow.

I expect more for $550++....

The hotel is very nice and accommodating ..... spa, not so much.