Sierra Animal Hospital

Super friendly staff, they took great care of my dog while we were updating her on all of her shots. Would highly recommend!!

These people are the kindest & go out of their way for the best outcome for the animals & their families

a big thank you to everyone at Sierra who was so wonderful to us and our sweet Bears. what a relief to find such a friendly and experienced staff to help us! will definitely be back and highly recommend!

Sierra has been our primary veterinarian hospital for over 20years. They have always been kind and understanding with all our furry family.
I highly recommend this group of veterinary professionals - but more importantly our furry family would give them 5 stars

My cat had an abscess that he had scratched open. I normally take my pets to Placerville Veterinary Clinic but they didn't have any same-day appointments so I called around and Sierra was able to take me at 10:30am. Unfortunately, my cat decided to find a stealthy hiding place, and as we were looking for him I realized that we would be late for the appointment. I called and let them know the situation and they said to keep them posted. We found him at 10:40 and called and asked if we made it there by 11am if they could still see us. After checking with the Dr. the staff told us they could still see him but it would be considered a drop-off and we would be charged $130 and the doctor could see our cat between appointments. I asked if it would be an option to wait with my pet or schedule a later appointment, which they said would not be possible, so I agreed to drop him off. When we checked in at 11:30, a staff member came over with an estimate for worst case scenario and I asked if the estimate included the drop-off fee. The staff member said since we previously had an appointment we wouldn't be charged. Another staff member appeared quickly and corrected her that I had already agreed to the fee and so that would be in addition to the estimate. I let them know to call me as soon as the Dr. assessed him so I could decide about treatment. We left by 11:45 and I received a call from the Dr. at 12:36 saying that she could not examine my cat at all since he was being growly and un-cooperative and she would have to put him under to examine him. I asked if I would be able to come by and hold him so she could assess him and she said she couldn't but I could speak with the tech to review options. The tech gets on and basically says the cost estimate in full would stand. I told her I would come and pick up my cat so I could get an appointment elsewhere where he could at least be assessed without being put under. She said that would be my choice but they would still charge me for the assessment. I told her the Dr. just told me she was unable to assess her and asked why would I be charged. She quickly said that she was actually was able to pick up my cat so the Dr. could do a quick check. I asked her then why the doctor had said otherwise. To which she replied that we would still need to pay the drop-off fee of $130. So basically for dropping off my cat for less than an hour to be picked up out of his carrier but not assessed I was charged $130. I can't speak to the quality of this practice but I can speak to the business ethics of it and say it's sorely lacking. I was able to get my cat the same day into Veterinary Urgent Care in Cameron Park where they were able to assess my cat while he was purring away.

I was visiting my parents when my dog was attacked by another dog. A friend in Placerville recommended Sierra Animal Hospital. They were all absolutely wonderful, from the first phone call to the actual appointment with Lili and Dr. Stephens. They got us in that day and were very understanding of my dog not wanting to be around other animals. Foxy got great care and is healing well. It was not an experience I ever want to repeat, but I am glad to know which vet to go to if I ever need one while in Placerville again.

Sierra Animal Hospital is simply amazing and I'm so glad we found them, Dr. Ladner and Helene especially! Both Dr. Ladner and Helene have been working on an issue with our potbelly pig for over a month now and have been so great with him, although he doesn't much care for them after so many pokes and prods. Them doing farm calls is a life saver and their knowledge and expertise is priceless. Just today, I had spaced picking up a prescription from their office, and after the farm visit, Helen out of nowhere showed up with the prescription. I don't know of any vet that has such amazing staff. I couldn't recommend them enough!

New ownership; huge facelift; survived COVID; dumped horrible office manager who'd been insulting clients for decades. One would think all things rosy, right? NOT. Terrible treatment of both clients and patients. Complete misdiagnosis of an egg-bound goose... how can that even happen with an X-ray? Prices TRIPLED for litter exam and dewclaws... really? TRIPLED? Am I personally paying for all the new paint, counters and floors? I know of MANY long-time clients who are leaving this clinic in droves because of similar experiences, me included. Even the staff has been leaving. (Exception: Dr Stacy is awesome; no idea why she stays, but she has no control over staffing or pricing) Stay away if you value your pet and your wallet. Go to Pleasant Valley Pet if you want to be treated with respect and competence.

I have 6 goat kids this year. Four were disbudded in the field by my mentor, all of which took and have hair growing over their scars. She burned a larger area on the bucklings to account for their larger buds. I brought the last two kids here, $80 each. The scars are significantly smaller on them; the doeling looks great, the buckling is growing scurs on both sides. I took him back to see what could be done. They double booked my appointment time, and even though I arrived on time and first by 10 minutes, I had to wait 40 minutes while they saw the second client before me.

The large animal vet told me she was attempting to minimize the surgical scars and did not take responsibility for the regrowth. At the beginning of the appointment, she said my little guy was in the 1% of unsuccessful disbuddings that she does. By the end, she was saying only 90% were successful.

She was polite and answered my questions without charging me for the consultation. She offered to do another attempt at the cost of the meds ($40). I said no.

I took my cat in for a second opinion and will take all my animals here. It's not that my other vet was terrible... it's that this particular vet came out to discuss my cats urinary issues with me.

Since Covid. We've had to wait in the car while they bring our animals in. My last vet was very nice.. but the tech would come get my animal and bring them back. The vet would call. The last few times I brought my animals to that vet I felt like I was being upsold.

Not with these guys. Doctor Kaley came out to my car to chat with me about my cat. She didn't once try to sell me on other things my cat "may" need down the line. She dealt with the issue at hand that was already expensive enough (to no fault of her own). I really felt my animal was well cared for and the seemingly small act of the vet coming to my car to discuss it with me instead of calling made a HUGE difference!

You guys have me sold. I'll be bringing all 3 of my animals here from now on. Thank you!