HighPoint Health Center
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- Jon L.West Hartford, CT4853Apr 27, 2021
I wanted to like this place, I really did. It seemed so promising from the website and the reviews. I went to three appointments here to treat problems with neck pain and dizziness. I've been to other physical therapists and chiropractors in my life, so I have some experience with how this should proceed. The first visit should be where the doctor assesses the damage and figures out a course of treatment, then communicates it with you at the end of the appointment. The second session is where real treatment begins. Here, Dr. Schick stretched out that assessment over what would have been at least four appointments. I was frustrated because they were not forthcoming with what they were checking for, what they thought of the results they were seeing in real time, and how they wanted to proceed with treatment.
Visits would go like this: I'd arrive on time or a little early, wait for 20-30 minutes, go into a back room, see Dr. Schick for 2 minutes, wait a few more minutes for the other doctor, see her for about 2 more minutes, wait a few more minutes for Dr. Schick again, and see him for a couple more minutes. Each time a doctor came in, they'd do one thing with me, and barely communicate what it was, why they were doing it, or anything else. Then, when I expected someone to come in and actually talk to me about what they thought was going on with my neck and dizziness problems, and how they planned to treat it, instead they'd say ok next week we'll do such-and-such a test. Ummm... I'm here now, and I've had all of 6 minutes of face time with the doctors. Why aren't you doing it now?!?! I think the most positive spin you could put on this is that they simply overbook themselves because they want to bill as much as possible.
Also, there were also too many people, too close together, to make me comfortable during this pandemic (and they didn't take temperatures).Helpful 2Thanks 0Love this 0Oh no 0 - Hiraya L.Edison, NJ51Nov 2, 2020
Really good chiropractor but THEY DON'T REQUIRE ALL PATIENTS TO WEAR A MASK!!!!!
Really unsafe environment during COVID time. The reception people wears a mask but not all the time and sometimes the mask just cover their mouths. I wonder if they even sanitize anything.Helpful 1Thanks 0Love this 0Oh no 0 - Nitemares D.San Francisco, CA02Apr 28, 2021
After many years of pain and suffering some one suggested that i visit
Dr. Shick at Highpoint health center and I am very glad I did. I live in Brooklyn N.Y. and have to travel an hour each way to see him but it is worth it. I had chronic pain for many years and after a few months with the physical therapy treatment from Dr. Shicks office there was a very noticeable improvement where other pain doctors and physical therapist were not even able to make a dent. I am hoping that in a few more months i will eventually be pain free which certainly looks like will happen. I want to thank him and his wonderful staff for a very attentive and good job they do.Helpful 0Thanks 0Love this 0Oh no 0 - LadyBug J.Matawan, NJ0364Sep 20, 2021
UNSAFE DURING COVID!! No social distancing being practiced, children running all around. There were wall to wall patients in the waiting area, and spilled over into the hall and lobby. I stepped on a toy and fell into the wall. The front desk wears a mask but the nose is exposed, so why bother and it's not a requirement for patients to wear one. Bathroom floor was disgustingly wet!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Deborah O.Westfield, NJ44154Feb 5, 2017First to Review
Dr Schick is wonderful, his knowledge is incredible and the methods he uses to treat patients you don't see in many other chiropractors offices
The staff is great and very friendlyHelpful 0Thanks 0Love this 0Oh no 0
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