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- Karen DeMarco B.San Jose, CA02Mar 9, 2016Updated review
Horrible property management company. We had to live in unacceptable conditions while they replaced tile in first level of the home due to a busted water heater. 6 months! Couldn't use our kitchen. They couldn't get it together. They also couldn't get us for any charges, so they had the pool guy top the pool off with water at our expense. Then they charged us for cleaning the house and carpet when we were already charged for it upfront when we signed the lease AND we left the house SPOTLESS! Paint and all! Read your lease and be prepared to be fleeced.
Update: To those who are happy with Sansone, word of caution, wait till you have to leave. That's when they stuck it to us. Just you wait and see. Can't say I didn't warn you.Helpful 2Thanks 0Love this 0Oh no 0Dec 19, 2015Previous reviewHorrible property management company. We had to live in unacceptable conditions while they replaced tile in first level of the home due to a busted water heater. 6 months! Couldn't use our kitchen. They couldn't get it together. They also couldn't get us for any charges, so they had the pool guy top the pool off with water at our expense. Then they charged us for cleaning the house and carpet when we were already charged for it upfront when we signed the lease AND we left the house SPOTLESS! Paint and all! Read your lease and be prepared to be fleeced.
- Cindy R.Henderson, NV1482Jul 13, 2020Updated review
Sansone management is great! Mike gets the services done! Lived here 10 years and no issues.
They take of good tenants and owners.Helpful 0Thanks 0Love this 0Oh no 0Apr 22, 2019Previous reviewSansone still awesome company.
Here now 11 years and they come when your need any services!
They work with you and care about the tenant.
Marc always respond asap. He try to help much as he can to correct your issue.
They don't bother tenants with BS.
It's like your own home and nice townhouses.
I think sansone get a A rating! Best in the Valley!Mar 25, 2018Previous reviewThey are one of the best owners in the valley!! I rented from them for almost 10
years and they take care of maintenance
Issues quickly. No Bs
What you see is what get from this company. Patrick is great as well about
Keeping it together.
Affordable prices.
Gloria Randazzo
Henderson - Denisse K.Henderson, NV51163Oct 2, 2021
It didn't do cleaning, honor contract inspection and took my money blindly. These company deals with residential and business a like. One of my doctor's office was left unattended as well. My community neighbors dealt with them. Same issues. Avoid dealing with dispurratable company. As soon as my contact it's up I'm out their dominion. Court wasted my time and $1000, on favor of this company. I'm disappointed with court system who allowed me to be a victim to this vermin company. Everything bad I read about them it's truth.
Helpful 0Thanks 0Love this 0Oh no 0 - Christopher L.Las Vegas, NV191Dec 3, 2018
Still never received clarification or an explanation on why we are charged $3600! For rent!
He tells me that he will talk to the land lord and I never get a call back..
I hope this house stays on the market for another year again after we vacate.
Charged me for a Toilet handle and charged me for the toilet flooding. How?
Thank you for nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Helpful 1Thanks 0Love this 0Oh no 0 - Matt M.Henderson, NV99717Apr 3, 2021
Just offered to buy three or four of his sellers houses and Devon just blew me off. The market is very hot right now, so I'm sure you'll be able to find another buyer but you don't have to treat your sellers client like crap. Stay away!!!!
Helpful 1Thanks 0Love this 1Oh no 0 - Wendy I.Wailuku, HI327Aug 2, 2019
Property manager was rude, very judgemental, discriminates against college students. Never met these good scholars, quiet students, but quick to judge. Wouldn't give a second thought.
Helpful 2Thanks 0Love this 0Oh no 0 - Mitch L.Henderson, NV25Dec 26, 2018
Worse place I have ever done business with. Claimed property damage to a yard that was maintained by them weekly and that we had not paid rent for 3 months, which for those that deal with Sansone know that you cannot be a week late without having a pay or vacate notice on the door from the constable. Very poorly run and mismanaged business. Unfortunately they own a lot of property if you can avoid doing business with them I recommend it. They, in my opinion stole my deposit. I would give no stars if possible
Helpful 0Thanks 0Love this 0Oh no 0 - Kristen C.Las Vegas, NV02Jan 26, 2020
Worst experience ever renting from them. Upon moving out we were told our inspection went well. A month later after inquiring about our deposit all the sudden documents are uploaded saying we get $0 deposit back. This is now almost 4 months later and they claiming we get no deposit back even they charged us to repaint entire household which is normal wear and tear.
Helpful 2Thanks 0Love this 0Oh no 0 - Erika S.Henderson, NV24816645Feb 19, 2014First to Review
If a zero star was possible, that's what they would get. Sansone manages several residential and business properties. This review is for the Pecos Park town homes on Wigwam and Pecos.
Save yourself the headache and stress, these properties are older than Hugh Hefner, and Sansone is stingier than the stingiest person you know!
A/C units are falling apart and running off fumes, their pluming is ridiculous, expensive, and the staff at Sansone can give two sh***ts about your needs. I was able to manage to complete a one year contract but it was the longest one year EVER!
Read the fine print! I got out of having to pay for many things by slapping them with the terms of the contract because they would constantly breach their own contract. To top it off, they tried to make me pay for professional carpet cleaning at move-out and they wanted me to hire a cleaning crew to professional clean the property when it specifically states in the contract the nonrefundable cleaning fee deposit goes towards all of this.
Stay away from these people!Helpful 5Thanks 0Love this 0Oh no 0 - S R.Henderson, NV5718Feb 1, 2019
WARNING! Do not sign with this company. Extremely shady!! Falsified pic that several years old. Moved here from another state. Just had pics. Only been with less than 7 months and gas grill blew up, considered "hazardous" by the gas company and they charged $95.00 for installation. Only 2 week notice raising landscaping fees. This is just a couple of items that are terrible their is a long list!!! They say they can get away with it because it's on lease!!
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