Rite Aid

I've been coming here for years but literally never do unless it's for a fast getting ice cream cone!

overall I think your pharmacy is pretty great. However there is one lady at the checkout who speaks with a foreign accent that is very rude in speaking to customers. Not only to me but I have heard this from other people. Michael is an outstanding tech. He is always polite and answers any question . If he doesn't have the answer he will find out no matter how long it takes him. I have been dealing with Michael for a few years now and he hasn't changed from the time I started coming to the Rite Aide pharmacy until now.

Emily in the Pharmacy is a ABSOLUTE ANGEL!!!! What a Humble and Gracious soul that TRULY LOVES HER JOB and People! God Bless her, we need more people in the World like her that have such a Compassionate nature in her heart to care for those with Medical needs.

I was at Rite Aid picking up medicine , and I met a wonderful pharmacy Tech named Penny . She was covering for someone and she works in the Santa Paula Rite Aid usually . She was very sweet and helpful . I wish she worked at our store all of the time !

Been coming this Rite Aid for decades!!!!
The store needs to sell more items, things are generally pricey so it's good to coupon here or look for specials.

However, the Thrifty Ice Cream here is fantastic!
A wonderful weekly Summer treat!

Came in to grab some ice cream from the Thriftys counter. They seem to have gotten rid of all the popular flavors, so it was very limited.

However the reason for my two stars was based on my customer service. The lady who helped my bf and I, didn't wash her hands, she didn't put on gloves (dealing with food), she asked us more then once what we wanted when we spoke to her clearly the first time, and after taking our money (cash) she went to help the next person and did the exact same process. As a customer I know if you're working with any type of food, you must always wash your hands and put on gloves.

Watch out, they seem to not inform their employees on what to do when they are serving customers with food. If we come in again and this happens, I'll be sure to talk to management.

I really want to thank the pharmacists who helped my son get his second covid shot today(4/27/2022) and his first covid shot four weeks earlier(03/30/2022). My son has autism, high anxiety and is nonverbal. Getting his blood draw, shots etc is highly stressful for him. The anxiety and panic stops him from listening to anyone around him and he can throw a fit or tantrum. The only thing that can help him during this time is patience, non judgement, love and reassurance. The pharmacists at this Rite Aid store #5787 in Simi Valley are the most patient, non-judging and caring people I have ever met. Thank you for being patient with my son, talking to him, believing in him and helping him get his shots and overcome his anxiety. World needs more people like you.

There's nothing special about this Rite Aid. Pretty big and has a decent selection, but it's kind of run down and needs a revamp.

There is always a long line to check out, which is bothersome but not enough to deter me from coming here. Pretty decent pharmacy, I go there for that reason. I LOVE thrifty Ice cream and always recommend that to everyone.

Giving prop's to the manager, mostly. We stopped in on Christmas Day while nearby waiting on a movie. It was cold outside, so we were looking for someplace to spend some time before the show began. Surprised that Rite Aid was open on Christmas. They stayed open till 5:00.

Picked up a few cosmetic items, as they were on sale for 40% off. Great deal! However, the register didn't know that, and didn't ring up properly. Ended up having to have the entire transaction redone by the manager, which became a manual process. Instead of the register allowing for scanning the items, then sub-totalling and taking off 40%, he was having to use a calculator and take individual discounts. Yikes!

We were the last customers in the store, so it worked out okay for the extra time for this register insanity. It wouldn't have been pleasant to watch this go on had there been a line backing up behind us.

It was warm in the store, several bargains were attained, and we were close by for our movie thereafter. Ho Ho Ho!

Very helpful staff, especially Maria. She is always there to meet me with a smile and help find items in the store.